Question 1

A company's _____ refers to something an organization does especially well in comparison to its competitors.

Accepted Answer

A) strategic intent 
B) mission statement 
C) core competence 
D) balanced scorecard 
A) strategic intent 
B) mission statement 
C) core competence 
D) balanced scorecard C

Question 2

Explain the role of top management in an organization and why it is important.

Accepted Answer

Top executives decide the end purpose an organization will strive for and determine the direction it will take to accomplish it.It is this purpose and direction that shapes how the organization is designed and managed.The primary responsibility of top management is to determine an organization's goals,strategy,and design,thereby adapting the organization to a changing environment.The direction-setting process typically begins with an assessment of the opportunities and threats in the external environment,including the amount of change,uncertainty,and resource availability.Top managers also assess internal strengths and weaknesses to define the company's distinctive competence compared with other firms in the industry.This competitive analysis of the internal and external environments is one of the central concepts in strategic management.

Question 3

Which of the following approaches is most likely to be used when one is measuring work climate,group loyalty,and worker-management communication as measures of effectiveness?

Accepted Answer

A) Quality control approach 
B) External process approach 
C) Internal process approach 
D) Stakeholder approach 
A) Quality control approach 
B) External process approach 
C) Internal process approach 
D) Stakeholder approach C

Question 4

_____ refers to what sets an organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

Accepted Answer

A) Operational plan 
B) A social construct 
C) The mission statement 
D) Competitive advantage 
A) Operational plan 
B) A social construct 
C) The mission statement 
D) Competitive advantage

Question 5

The direction-setting process typically begins with the administration and execution of the strategic plan.

Accepted Answer

A) True 
 B)False

Question 6

Describe Miles and Snow's strategy typology.

Accepted Answer

The Miles and Snow typology is based on

Question 7

In the context of the competing values model,the rational goal emphasis represents management values of structural control and external focus.

Accepted Answer

A) True 
 B)False

Question 8

In the context of the competing values model,explain the four approaches to effectiveness values.

Accepted Answer

The combination of dimensions provides f

Question 9

According to Miles and Snow's strategy typology,top management has defined a long-range plan or given the organization an explicit mission or goal with a reactor strategy.

Accepted Answer

A) True 
 B)False

Question 10

The _____ tries to balance a concern with various parts of an organization rather than focusing on one part.

Accepted Answer

A) internal process model 
B) rational goal model 
C) open systems model 
D) competing values model 
A) internal process model 
B) rational goal model 
C) open systems model 
D) competing values model

Question 11

_____ pertains to the training,promotion,safety,and growth of individuals working in an organization.

Accepted Answer

A) Market share 
B) Innovation 
C) Industrial expansion 
D) Employee development 
A) Market share 
B) Innovation 
C) Industrial expansion 
D) Employee development

Question 12

For nonprofit organizations,resource goals might include recruiting dedicated volunteers and expanding the organization's funding base.

Accepted Answer

A) True 
 B)False

Question 13

Growth and output volume are examples of overall performance goals.

Accepted Answer

A) True 
 B)False

Question 14

The overall goal for an organization is also called the:

Accepted Answer

A) operating goal. 
B) decision guideline. 
C) mission. 
D) strategy. 
A) operating goal. 
B) decision guideline. 
C) mission. 
D) strategy.

Question 15

In the context of Porter's strategy model,a(n)____ is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth.

Accepted Answer

A) prospector strategy 
B) low-cost leadership strategy 
C) differentiation strategy 
D) innovation strategy 
A) prospector strategy 
B) low-cost leadership strategy 
C) differentiation strategy 
D) innovation strategy

Question 16

Organizational effectiveness is created and defined by existing independently in the external world.

Accepted Answer

A) True 
 B)False

Question 17

In the context of the competing values model,the primary outcome of the ____ is a stable organizational setting that maintains itself in an orderly way.

Accepted Answer

A) rational goal emphasis 
B) open systems emphasis 
C) internal process emphasis 
D) human relations emphasis 
A) rational goal emphasis 
B) open systems emphasis 
C) internal process emphasis 
D) human relations emphasis

Question 18

Briefly explain operating goals.List the various operating goals in an organization.

Accepted Answer

An organization's mission and overall go

Question 19

According to Miles and Snow's strategy typology,the prospector strategy is suited for an environment where efficiency is more important than creativity.

Accepted Answer

A) True 
 B)False

Question 20

In the context of the competing values model,the resource-based approach looks at the input side of the transformation process.

Accepted Answer

A) True 
 B)False

A company's _____ refers to something an organization does especially well in comparison to its competitors.

Explain the role of top management in an organization and why it is important.

Which of the following approaches is most likely to be used when one is measuring work climate,group loyalty,and worker-management communication as measures of effectiveness?

_____ refers to what sets an organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

The direction-setting process typically begins with the administration and execution of the strategic plan.

Describe Miles and Snow's strategy typology.

In the context of the competing values model,the rational goal emphasis represents management values of structural control and external focus.

In the context of the competing values model,explain the four approaches to effectiveness values.

According to Miles and Snow's strategy typology,top management has defined a long-range plan or given the organization an explicit mission or goal with a reactor strategy.

The _____ tries to balance a concern with various parts of an organization rather than focusing on one part.

_____ pertains to the training,promotion,safety,and growth of individuals working in an organization.

For nonprofit organizations,resource goals might include recruiting dedicated volunteers and expanding the organization's funding base.

Growth and output volume are examples of overall performance goals.

The overall goal for an organization is also called the:

In the context of Porter's strategy model,a(n)____ is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth.

Organizational effectiveness is created and defined by existing independently in the external world.

In the context of the competing values model,the primary outcome of the ____ is a stable organizational setting that maintains itself in an orderly way.

Briefly explain operating goals.List the various operating goals in an organization.

According to Miles and Snow's strategy typology,the prospector strategy is suited for an environment where efficiency is more important than creativity.

In the context of the competing values model,the resource-based approach looks at the input side of the transformation process.

Organizations and Organization Theory

Fundamentals of Organization Structure

the External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size,Life Cycle,and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-making Processes

Conflict,Power,and Politics

Filters

Exam 2: Strategy,Organization Design,and Effectiveness

A company's _____ refers to something an organization does especially well in comparison to its competitors.

Explain the role of top management in an organization and why it is important.

Which of the following approaches is most likely to be used when one is measuring work climate,group loyalty,and worker-management communication as measures of effectiveness?

_____ refers to what sets an organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

The direction-setting process typically begins with the administration and execution of the strategic plan.

Describe Miles and Snow's strategy typology.

In the context of the competing values model,the rational goal emphasis represents management values of structural control and external focus.

In the context of the competing values model,explain the four approaches to effectiveness values.

According to Miles and Snow's strategy typology,top management has defined a long-range plan or given the organization an explicit mission or goal with a reactor strategy.

The _____ tries to balance a concern with various parts of an organization rather than focusing on one part.

_____ pertains to the training,promotion,safety,and growth of individuals working in an organization.

For nonprofit organizations,resource goals might include recruiting dedicated volunteers and expanding the organization's funding base.

Growth and output volume are examples of overall performance goals.

The overall goal for an organization is also called the:

In the context of Porter's strategy model,a(n)____ is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth.

Organizational effectiveness is created and defined by existing independently in the external world.

In the context of the competing values model,the primary outcome of the ____ is a stable organizational setting that maintains itself in an orderly way.

Briefly explain operating goals.List the various operating goals in an organization.

According to Miles and Snow's strategy typology,the prospector strategy is suited for an environment where efficiency is more important than creativity.

In the context of the competing values model,the resource-based approach looks at the input side of the transformation process.

Organizations and Organization Theory

Fundamentals of Organization Structure

the External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size,Life Cycle,and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-making Processes

Conflict,Power,and Politics

Filters