Exam 4: the External Environment

Melissa works in the fashion industry.Her job is to research,by analyzing social media,the growing trends among youth.Her company designs and manufactures clothing based on her analysis.Melissa is a part of the _____ of the task environment.

An increase in the complexity and uncertainty in the external environment increases the number of positions and departments within an organization.

Advertising is of great importance only in companies that face less competition and have low sales.

Environmental complexity refers to heterogeneity,or the number and dissimilarity of external elements that affect an organization's operations.

The greatest uncertainty for an organization occurs in the complex,stable environment.

An intelligence team is a cross-functional group of managers and employees,usually led by a competitive intelligence professional.

Describe boundary-spanning roles and the different approaches to these roles.

What comprises an organization's environment?

Boundary spanners prevent an organization from stagnating by keeping top managers informed about environmental changes.

_____ is the quality of collaboration among departments.

Leo Burton is the CEO of a cigarette manufacturing company.He and his employees suffered a major loss when tobacco products were banned in his country.Leo's organization was affected by changes in the _____.

As environmental uncertainty increases,organizations tend to become more mechanic.

Describe the dimensions of the patterns and events occurring in the environment that influence organizations.

The primary contingency that shapes whether an organization will function best with an organic or a mechanistic design is:

Determining an organization's environmental uncertainty generally means focusing on sectors of the _____.

The traditional approach to coping with environmental uncertainty was:

The two ways in which the environment influences organizations are the need for information about changes in the environment and:

Percy developed a new accounting system which processed data that was previously computed by ten accountants.As a result,the new technology replaced ten employees.Due to Percy's innovation,the technological sector impacted the _____ of the organization.

Greater information uncertainty is resolved through greater structural flexibility.

Organizational environment is defined as everything within an organization that affects its functioning.