Question 1

Roadblocks to good helper communication such as directing, criticizing, consoling, or
Premature analyzing communicate to the client that

Accepted Answer

A)  even helpers make mistakes sometimes. 
B)  he or she should listen more closely to the helper. 
C)  he or she needs to become more involved in the helping process. 
D)  the client is not capable of solving his or her own problems. 
A)  even helpers make mistakes sometimes. 
B)  he or she should listen more closely to the helper. 
C)  he or she needs to become more involved in the helping process. 
D)  the client is not capable of solving his or her own problems. D

Question 2

One primary purpose of self-disclosure is to

Accepted Answer

A)  help the client feel more important. 
B)  augment the social schmoozing process. 
C)  allow the helper to model ventilation of feelings. 
D)  normalize the client's experience. 
A)  help the client feel more important. 
B)  augment the social schmoozing process. 
C)  allow the helper to model ventilation of feelings. 
D)  normalize the client's experience. D

Question 3

Grasping the feelings, facts and meaning of another person's disclosure, and then
Showing them understanding is

Accepted Answer

A)  warmth. 
B)  empathy. 
C)  credibility. 
D)  schmoozing. 
A)  warmth. 
B)  empathy. 
C)  credibility. 
D)  schmoozing. B

Question 4

Unique characteristics of a therapeutic relationship (compared to a friendship) include all of the following EXCEPT

Accepted Answer

A)  a contract specifying roles, confidentiality. 
B)  that it can be ended by either at any time. 
C)  that both parties agree on a similar worldview. 
D)  that the goal of the relationship is to help the client. 
A)  a contract specifying roles, confidentiality. 
B)  that it can be ended by either at any time. 
C)  that both parties agree on a similar worldview. 
D)  that the goal of the relationship is to help the client.

Question 5

The following helper behaviors are associated with expertness and credibility:

Accepted Answer

A)  the appearance of the office. 
B)  a set of therapeutic procedures. 
C)  demonstrating confidence and attentiveness. 
D)  all of the above. 
A)  the appearance of the office. 
B)  a set of therapeutic procedures. 
C)  demonstrating confidence and attentiveness. 
D)  all of the above.

Question 6

The hoped for outcome of relationship enhancing skills is

Accepted Answer

A)  attitude shift. 
B)  trust and opening up by the client. 
C)  the collection of fees. 
D)  the termination of the relationship. 
A)  attitude shift. 
B)  trust and opening up by the client. 
C)  the collection of fees. 
D)  the termination of the relationship.

Question 7

In order to effectively minimize the impact of a mismatch between client and helper, a
Helper needs to

Accepted Answer

A)  examine his or her personal/cultural attitudes. 
B)  find empathy for the client's worldview. 
C)  use methods and form goals that are consistent with the client's values. 
D)  all of the above. 
A)  examine his or her personal/cultural attitudes. 
B)  find empathy for the client's worldview. 
C)  use methods and form goals that are consistent with the client's values. 
D)  all of the above.

Roadblocks to good helper communication such as directing, criticizing, consoling, or Premature analyzing communicate to the client that

One primary purpose of self-disclosure is to

Grasping the feelings, facts and meaning of another person's disclosure, and then Showing them understanding is

Unique characteristics of a therapeutic relationship (compared to a friendship) include all of the following EXCEPT

The following helper behaviors are associated with expertness and credibility:

The hoped for outcome of relationship enhancing skills is

In order to effectively minimize the impact of a mismatch between client and helper, a Helper needs to

Helping As a Personal Journey and the Nuts and Bolts of Helping

Introduction to the Class

Helping Someone Who Is Different

Invitational Skills

Reflecting Skills: Paraphrasing

Reflecting Skills: Reflecting Feelings

Reflecting Skills: Reflecting Meaning and Summarizing

Challenging Skills

Assessment and the Initial Interview

Goal-Setting Skills

Change Techniques

Outcome Evaluation and Termination Skills

Therapeutic Factors: Advanced Change

Filters

Exam 3: The Therapeutic Relationship

Roadblocks to good helper communication such as directing, criticizing, consoling, or Premature analyzing communicate to the client that

One primary purpose of self-disclosure is to

Grasping the feelings, facts and meaning of another person's disclosure, and then Showing them understanding is

Unique characteristics of a therapeutic relationship (compared to a friendship) include all of the following EXCEPT

The following helper behaviors are associated with expertness and credibility:

The hoped for outcome of relationship enhancing skills is

In order to effectively minimize the impact of a mismatch between client and helper, a Helper needs to

Helping As a Personal Journey and the Nuts and Bolts of Helping

Introduction to the Class

Helping Someone Who Is Different

Invitational Skills

Reflecting Skills: Paraphrasing

Reflecting Skills: Reflecting Feelings

Reflecting Skills: Reflecting Meaning and Summarizing

Challenging Skills

Assessment and the Initial Interview

Goal-Setting Skills

Change Techniques

Outcome Evaluation and Termination Skills

Therapeutic Factors: Advanced Change

Filters