Question 1

Human skills,unlike technical skills,involve the ability to see the organization as a whole.

Accepted Answer

A) True 
 B)False

Question 2

________ includes determining tasks and groupings of work.It should not be rigid,but adaptable and flexible to meet challenges as circumstances change.

Accepted Answer

A) Organizing 
B) Influencing 
C) Controlling 
D) Monitoring 
E) Planning 
A) Organizing 
B) Influencing 
C) Controlling 
D) Monitoring 
E) Planning

Question 3

________ resources are those ingredients that are used directly in the manufacturing of products.

Accepted Answer

A) Hardware 
B) Capital 
C) Technology 
D) Raw material 
E) Monetary 
A) Hardware 
B) Capital 
C) Technology 
D) Raw material 
E) Monetary

Question 4

People-related activities within an organization include ________.

Accepted Answer

A) clarifying objectives of jobs in organizations 
B) consulting when making decisions 
C) proposing new strategies and vision 
D) encouraging innovative thinking 
E) short-term planning 
A) clarifying objectives of jobs in organizations 
B) consulting when making decisions 
C) proposing new strategies and vision 
D) encouraging innovative thinking 
E) short-term planning

Question 5

The second stage in career evolution is the establishment stage,during which individuals about 25 to 45 years old start to become more productive,or higher performers.

Accepted Answer

A) True 
 B)False

Question 6

As one moves from lower-level management to upper-level management,conceptual skills become more important and technical skills less important.

Accepted Answer

A) True 
 B)False

Question 7

Jacob,an upper-level manager,recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages.Jacob made a mistake during the ________ stage of the management process.

Accepted Answer

A) organizing 
B) influencing 
C) controlling 
D) monitoring 
E) planning 
A) organizing 
B) influencing 
C) controlling 
D) monitoring 
E) planning

Question 8

________ managers run manufacturing operations that produce the clothes we wear,the food we eat,and the automobiles we drive.

Accepted Answer

A) Personnel 
B) Plant 
C) Sales 
D) Accounting 
E) Human Resources 
A) Personnel 
B) Plant 
C) Sales 
D) Accounting 
E) Human Resources

Question 9

Management strives to encourage individual activity that will ________.

Accepted Answer

A) promote the individual's growth 
B) always produce outstanding results 
C) utilize the maximum amount of resources 
D) lead to reaching organizational goals 
E) always generate the highest revenue 
A) promote the individual's growth 
B) always produce outstanding results 
C) utilize the maximum amount of resources 
D) lead to reaching organizational goals 
E) always generate the highest revenue

Question 10

________ refers to all the organizational assets available for activation during the production process.

Accepted Answer

A) Supplies 
B) Plans 
C) Technologies 
D) Strategies 
E) Resources 
A) Supplies 
B) Plans 
C) Technologies 
D) Strategies 
E) Resources

Question 11

People in the ________ stage may find it difficult to maintain prior performance levels,perhaps because they have lost interest in their careers or have failed to keep their job skills up-to-date.

Accepted Answer

A) exploration 
B) establishment 
C) maintenance 
D) decline 
E) plateauing 
A) exploration 
B) establishment 
C) maintenance 
D) decline 
E) plateauing

Question 12

According to Katz,conceptual skills involve ________.

Accepted Answer

A) working with people,both individuals and groups,to achieve organizational goals 
B) working with processes or physical objects dealing with production 
C) working with groups,but not individuals,to achieve organizational goals 
D) applying specialized knowledge and expertise to work-related techniques 
E) understanding how various functions of the organization complement one another 
A) working with people,both individuals and groups,to achieve organizational goals 
B) working with processes or physical objects dealing with production 
C) working with groups,but not individuals,to achieve organizational goals 
D) applying specialized knowledge and expertise to work-related techniques 
E) understanding how various functions of the organization complement one another

Question 13

Management jobs vary but management principles are universal.They apply to all types of organization and organizational levels.

Accepted Answer

A) True 
 B)False

Question 14

The first stage in career evolution is the ________ stage.

Accepted Answer

A) establishment 
B) decline 
C) exploration 
D) plateauing 
E) maintenance 
A) establishment 
B) decline 
C) exploration 
D) plateauing 
E) maintenance

Question 15

In building a career,an individual should be focused on ________ to qualify for the next planned job and not simply taking a job with the highest salary.

Accepted Answer

A) making the most money 
B) developing skills necessary 
C) the application process 
D) interviews 
E) unit performance 
A) making the most money 
B) developing skills necessary 
C) the application process 
D) interviews 
E) unit performance

Question 16

Which of the following is an example of a people-related activity in an organization?

Accepted Answer

A) Jonathan plans the team's schedule for the next three months. 
B) Anoia Systems awards employees who perform well each month. 
C) FRO keeps track of changes in government policy that could affect the company. 
D) Faced with a volatile market,Tiffany has invited employees to provide suggestions to change the company strategy. 
E) Claire monitors production to see if it meets company targets. 
A) Jonathan plans the team's schedule for the next three months. 
B) Anoia Systems awards employees who perform well each month. 
C) FRO keeps track of changes in government policy that could affect the company. 
D) Faced with a volatile market,Tiffany has invited employees to provide suggestions to change the company strategy. 
E) Claire monitors production to see if it meets company targets.

Question 17

According to Katz ,technical skills involve ________.

Accepted Answer

A) working with people,both individuals and groups,to achieve organizational goals 
B) understanding how the organization relates to its environment 
C) working with people,but not their attitudes and communication 
D) applying specialized knowledge and expertise to work-related techniques and procedures 
E) understanding how changes in one part of the organization affect the rest of it 
A) working with people,both individuals and groups,to achieve organizational goals 
B) understanding how the organization relates to its environment 
C) working with people,but not their attitudes and communication 
D) applying specialized knowledge and expertise to work-related techniques and procedures 
E) understanding how changes in one part of the organization affect the rest of it

Question 18

Define management and explain how the four functions of management are related.

Accepted Answer

Management is the process of reaching or

Question 19

As a manager in a manufacturing plant,Rex is not utilizing all his resources during the production process,but due to the high demand for the plant's products,he can get an extremely high price per unit sold and thus absorb inefficiency costs.In this scenario,as a manager Rex is ________.

Accepted Answer

A) efficient without being effective 
B) effective without being efficient 
C) effective and efficient 
D) neither effective nor efficient 
E) highly efficient but not effective 
A) efficient without being effective 
B) effective without being efficient 
C) effective and efficient 
D) neither effective nor efficient 
E) highly efficient but not effective

Question 20

Technical skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.

Accepted Answer

A) True 
 B)False

Exam 1: Introducing Modern Management

Human skills,unlike technical skills,involve the ability to see the organization as a whole.

________ includes determining tasks and groupings of work.It should not be rigid,but adaptable and flexible to meet challenges as circumstances change.

________ resources are those ingredients that are used directly in the manufacturing of products.

People-related activities within an organization include ________.

The second stage in career evolution is the establishment stage,during which individuals about 25 to 45 years old start to become more productive,or higher performers.

As one moves from lower-level management to upper-level management,conceptual skills become more important and technical skills less important.

Jacob,an upper-level manager,recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages.Jacob made a mistake during the ________ stage of the management process.

________ managers run manufacturing operations that produce the clothes we wear,the food we eat,and the automobiles we drive.

Management strives to encourage individual activity that will ________.

________ refers to all the organizational assets available for activation during the production process.

People in the ________ stage may find it difficult to maintain prior performance levels,perhaps because they have lost interest in their careers or have failed to keep their job skills up-to-date.

According to Katz,conceptual skills involve ________.

Management jobs vary but management principles are universal.They apply to all types of organization and organizational levels.

The first stage in career evolution is the ________ stage.

In building a career,an individual should be focused on ________ to qualify for the next planned job and not simply taking a job with the highest salary.

Which of the following is an example of a people-related activity in an organization?

According to Katz ,technical skills involve ________.

Define management and explain how the four functions of management are related.

As a manager in a manufacturing plant,Rex is not utilizing all his resources during the production process,but due to the high demand for the plant's products,he can get an extremely high price per unit sold and thus absorb inefficiency costs.In this scenario,as a manager Rex is ________.

Technical skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters