Question 1

DSS software typically contains built-in analytical modeling routines and also enables you to build your own models.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements most accurately describes the operational level of management?

Accepted Answer

A)  Composed of a board of directors and an executive committee of the CEO and top executives who develop overall organizational goals, strategies, policies, and objectives as part of a strategic planning process 
B)  Composed of self-directed teams and middle managers, who develop short-and medium-range plans, schedules, and budgets 
C)  Composed of self-directed teams or supervisory managers who develop short-range plans, according to procedures and within the budgets and schedules established for the teams and other workgroups of the organization 
D)  None of the choices are correct. 
A)  Composed of a board of directors and an executive committee of the CEO and top executives who develop overall organizational goals, strategies, policies, and objectives as part of a strategic planning process 
B)  Composed of self-directed teams and middle managers, who develop short-and medium-range plans, schedules, and budgets 
C)  Composed of self-directed teams or supervisory managers who develop short-range plans, according to procedures and within the budgets and schedules established for the teams and other workgroups of the organization 
D)  None of the choices are correct.

Question 3

Harrah's, Capital One, and Barclays are a few of the companies using _______________ DSS models to identify customers who produce the greatest profit.

Accepted Answer

A)  loyalty and service 
B)  product and service quality 
C)  customer selection 
D)  financial performance 
A)  loyalty and service 
B)  product and service quality 
C)  customer selection 
D)  financial performance

Question 4

Companies should have clear criteria for determining when cases cannot be addressed through automation and who should deal with the exceptions.

Accepted Answer

A) True 
 B)False

Question 5

_______________ is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials.

Accepted Answer

A)  Fuzzy logic 
B)  Virtual reality 
C)  A neural network 
D)  An expert system 
A)  Fuzzy logic 
B)  Virtual reality 
C)  A neural network 
D)  An expert system

Question 6

Which one of the following should be used to answer the question, "What would happen to sales if we cut advertising by 25 percent?"

Accepted Answer

A)  Goal-seeking 
B)  Optimization 
C)  Sensitivity 
D)  What-if 
A)  Goal-seeking 
B)  Optimization 
C)  Sensitivity 
D)  What-if

Question 7

_______________ represents knowledge in the form of a hierarchy or network of collections consisting of a complex package of data values describing its attributes.

Accepted Answer

Frame-base

Question 8

Most business decision situations are either structured or unstructured.

Accepted Answer

A) True 
 B)False

Question 9

__________ analysis reverses the direction of the analysis done in what-if and sensitivity analyses.

Accepted Answer

The answer of __________ analysis reverses the direction of the...

Question 10

Enterprise information portals are typically tailored or personalized to the needs of individual business users or groups of users.

Accepted Answer

A) True 
 B)False

Question 11

Operational databases are maintained by transaction processing systems.

Accepted Answer

A) True 
 B)False

Question 12

__________ analysis is a more complex form of goal-seeking where the goal is to find the best value for a target variable given certain constraints.

Accepted Answer

A)  What-if 
B)  Sensitivity 
C)  Market basket 
D)  Optimization 
A)  What-if 
B)  Sensitivity 
C)  Market basket 
D)  Optimization

Question 13

The purpose of _______________ is to determine what products customers purchase together with other products.

Accepted Answer

A)  a regression decision tree 
B)  neural networks 
C)  cluster detection 
D)  market basket analysis 
A)  a regression decision tree 
B)  neural networks 
C)  cluster detection 
D)  market basket analysis

Question 14

Push reporting reduces information overload, instead of overwhelming decision makers with periodic, detailed reports of business activity.

Accepted Answer

A) True 
 B)False

Question 15

Decision support systems use _______________ to support the making of semi-structured business decisions.

Accepted Answer

A)  analytical models 
B)  specialized databases 
C)  a decision maker's own insights and judgments 
D)  All of the choices are correct. 
A)  analytical models 
B)  specialized databases 
C)  a decision maker's own insights and judgments 
D)  All of the choices are correct.

Question 16

New information technologies and networked PC versions of DSS software have made decision support available to lower levels of management, non-managerial individuals, and self-directed teams.

Accepted Answer

A) True 
 B)False

Question 17

Expert systems learn from experience as they process information requests.

Accepted Answer

A) True 
 B)False

Question 18

According to the _______________ test, a computer could demonstrate intelligence if a human interviewer, conversing with an unseen human and an unseen computer, could not tell which was which.

Accepted Answer

The answer of According to the _______________ test, a computer...

Question 19

Expert systems can provide decision support to end users in the form of advice from an _______________ in a specific problem area.

Accepted Answer

expert or

Question 20

Business intelligence applications are based on all of the following except:

Accepted Answer

A)  Personalized and Web-enabled information analysis 
B)  Knowledge management 
C)  Rapid information input processes 
D)  Decision support technologies 
A)  Personalized and Web-enabled information analysis 
B)  Knowledge management 
C)  Rapid information input processes 
D)  Decision support technologies

DSS software typically contains built-in analytical modeling routines and also enables you to build your own models.

Which of the following statements most accurately describes the operational level of management?

Harrah's, Capital One, and Barclays are a few of the companies using _______________ DSS models to identify customers who produce the greatest profit.

Companies should have clear criteria for determining when cases cannot be addressed through automation and who should deal with the exceptions.

_______________ is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials.

Which one of the following should be used to answer the question, "What would happen to sales if we cut advertising by 25 percent?"

_______________ represents knowledge in the form of a hierarchy or network of collections consisting of a complex package of data values describing its attributes.

Most business decision situations are either structured or unstructured.

__________ analysis reverses the direction of the analysis done in what-if and sensitivity analyses.

Enterprise information portals are typically tailored or personalized to the needs of individual business users or groups of users.

Operational databases are maintained by transaction processing systems.

__________ analysis is a more complex form of goal-seeking where the goal is to find the best value for a target variable given certain constraints.

The purpose of _______________ is to determine what products customers purchase together with other products.

Push reporting reduces information overload, instead of overwhelming decision makers with periodic, detailed reports of business activity.

Decision support systems use _______________ to support the making of semi-structured business decisions.

New information technologies and networked PC versions of DSS software have made decision support available to lower levels of management, non-managerial individuals, and self-directed teams.

Expert systems learn from experience as they process information requests.

According to the _______________ test, a computer could demonstrate intelligence if a human interviewer, conversing with an unseen human and an unseen computer, could not tell which was which.

Expert systems can provide decision support to end users in the form of advice from an _______________ in a specific problem area.

Business intelligence applications are based on all of the following except:

Foundations of Information Systems in Business

Competing With Information Technology

Computer Hardware

Computer Software

Data Resource Management

Telecommunications and Networks

E-Business Systems

Business Across the Enterprise

E-Commerce Systems

Businessit Strategies for Development

Implementing Businessit Solutions

Security and Ethical Challenges

Enterprise and Global Management of Information Technology

Filters

Exam 10: Supporting Decision Making

DSS software typically contains built-in analytical modeling routines and also enables you to build your own models.

Which of the following statements most accurately describes the operational level of management?

Harrah's, Capital One, and Barclays are a few of the companies using _______________ DSS models to identify customers who produce the greatest profit.

Companies should have clear criteria for determining when cases cannot be addressed through automation and who should deal with the exceptions.

_______________ is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials.

Which one of the following should be used to answer the question, "What would happen to sales if we cut advertising by 25 percent?"

_______________ represents knowledge in the form of a hierarchy or network of collections consisting of a complex package of data values describing its attributes.

Most business decision situations are either structured or unstructured.

__________ analysis reverses the direction of the analysis done in what-if and sensitivity analyses.

Enterprise information portals are typically tailored or personalized to the needs of individual business users or groups of users.

Operational databases are maintained by transaction processing systems.

__________ analysis is a more complex form of goal-seeking where the goal is to find the best value for a target variable given certain constraints.

The purpose of _______________ is to determine what products customers purchase together with other products.

Push reporting reduces information overload, instead of overwhelming decision makers with periodic, detailed reports of business activity.

Decision support systems use _______________ to support the making of semi-structured business decisions.

New information technologies and networked PC versions of DSS software have made decision support available to lower levels of management, non-managerial individuals, and self-directed teams.

Expert systems learn from experience as they process information requests.

According to the _______________ test, a computer could demonstrate intelligence if a human interviewer, conversing with an unseen human and an unseen computer, could not tell which was which.

Expert systems can provide decision support to end users in the form of advice from an _______________ in a specific problem area.

Business intelligence applications are based on all of the following except:

Foundations of Information Systems in Business

Competing With Information Technology

Computer Hardware

Computer Software

Data Resource Management

Telecommunications and Networks

E-Business Systems

Business Across the Enterprise

E-Commerce Systems

Businessit Strategies for Development

Implementing Businessit Solutions

Security and Ethical Challenges

Enterprise and Global Management of Information Technology

Filters