Exam 7: E-Business Systems

Marketing information systems can help marketing managers with:

Computer aided manufacturing systems are those that automate the production process, such as employing humanlike robots to complete the step of painting the product being manufactured.

Computer-integrated manufacturing systems do all the following for activities that are needed to produce products, except:

Many online systems depend on the capabilities of _______________ tolerant computer systems that can continue to operate if parts of the system fail.

Which of the following applications focuses on developing the most efficient and effective sourcing and procurement processes?

Advertising and promotion efforts can be tailored to each visit to a site by an individual. This strategy is based on a variety of tracking techniques, such as Web "__________" files recorded on the visitor's disk drive from previous visits.

Training in a virtual world is effective, but obstacles include both technology and culture.

Instead of focusing on the information processing requirements of business functions, enterprise software focuses on supporting integrated clusters of business _______________ involved in the operations of a business.

_______________ focuses on the efficiency of a firm's internal production, distribution, and financial processes.

Which of the following applications focuses on acquiring and retaining profitable customers via marketing, sales, and service processes?

A(n) _______________ business system is a type of information system that supports the business functions of accounting, finance, marketing, operations management, and human resource management.

Electronic conferencing options include electronic meeting systems and other group support systems where team members can meet at the same time and place in a _______________ room setting.

Transaction processing systems (TPS) are _______________ information systems that process data resulting from the occurrence of business transactions.

Machine control is the use of computers to control the actions of machines. This is also popularly known as _______________ control.

Manufacturing execution systems monitor, track, and control the five essential components in a production process: materials, equipment, _______________, instructions and specifications, and production facilities.

Which of the following is considered an electronic conferencing tool?

_______________ systems cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise.

Distribution and manufacturing are considered front office systems; customer service and sales order entry are back office systems.

As described in the text, knowledge management focuses on:

Which of the following is considered a human resource business function?