Exam 1: Foundations of Information Systems in Business

Smoke signals and library card catalogs are examples of an information system.

A system that controls the industrial processes of an organization would be classified as a(n) _______________ support system.

Developing information system solutions to business problems in an organization is the responsibility of _______________.

Mismanagement or misapplication of information systems can ultimately result in business failure.

An _______________ system is an organized combination of people, hardware, software, telecommunications networks, and data resources that collects, transforms, and disseminates information in an organization.

Process control systems monitor and control _______________ processes.

Enterprise collaboration systems use software tools to support _______________ among the members of networked teams and workgroups.

Multiple systems never share an environment; each has its own.

Most retail stores now use computer-based information systems to keep track of inventory, but few use them to evaluate sales trends.

Enterprise collaboration systems enhance team and workgroup communication and productivity, and include applications that are sometimes called office _______________ systems.

A large-scale movement to outsource basic software programming functions to India, the Middle East, and Asia-Pacific countries has resulted because U.S. programmers have been inadequately trained.

Enterprise collaboration systems involve the use of software tools to support e-commerce functions with customers and suppliers.

According to the text, most retail stores today use computer-based information systems to support business processes and operations. This support falls broadly into the categories of:

Success in today's dynamic business environment depends heavily on maximizing the use of Internet-based technologies and Web-enabled information systems to meet the competitive requirements of _______________.

In an information system, the _______________ activity would be considered the component that evaluates feedback in order to determine whether the system is moving toward the achievement of its goal.

_______________ is data about the performance of a system.

According to the Real World Case, the big problem facing the Bryan Cave law firm in 2002 was:

A system that provides pre-specified reports for the managers of an organization would be classified as a _______________ system.

When employees in a project team use email to send and receive messages and use video conferences to hold electronic meetings and coordinate their activities, they are using _______________.

Integration of business systems allows greater flexibility and provides greater business support than any of the individual systems could provide alone.