Exam 11: Queueing Models
Exam 1: Introduction54 Questions
Exam 2: Linear Programming: Basic Concepts85 Questions
Exam 3: Linear Programming: Formulation and Applications76 Questions
Exam 4: The Art of Modeling With Spreadsheets75 Questions
Exam 5: What-If Analysis for Linear Programming75 Questions
Exam 6: Network Optimization Problems84 Questions
Exam 7: Using Binary Integer Programming to Deal With Yes-Or-No Decisions76 Questions
Exam 8: Nonlinear Programming75 Questions
Exam 9: Decision Analysis80 Questions
Exam 10: Forecasting77 Questions
Exam 11: Queueing Models78 Questions
Exam 12: Computer Simulation: Basic Concepts79 Questions
Exam 13: Computer Simulation With Analytic Solver77 Questions
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Customers arrive at a suburban ticket outlet at the rate of 14 per hour on Monday mornings (exponential interarrival times). Selling the tickets and providing general information takes an average of 3 minutes per customer, and varies exponentially. There is 1 ticket agent on duty on Mondays.
How many minutes does the average customer spend in the system?
(Multiple Choice)
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Queue discipline refers to the willingness of customers to wait in line for service.
(True/False)
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The reason for using priorities is to decrease the waiting times for high-priority customers.
(True/False)
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The expected waiting time in line is equal to the expected number of customers in line divided by the arrival rate.
(True/False)
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A queueing system has four crews with three members each. The number of "servers" is:
(Multiple Choice)
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Customers arrive at a video rental desk at the rate of one per minute (exponential interarrival times). Each server can handle 0.4 customers per minute (exponential service times).
If there are 4 servers, what is the probability of three or fewer customers in the system?
(Multiple Choice)
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Priority Average Arrival Rate (exponential interarrival times) High 3 per hour Low 5 per hour
Nurrber\nobreakspaceof\nobreakspaceservers: 5 Service\nobreakspacerate: 2\nobreakspaceper\nobreakspacehour\nobreakspace(exponential\nobreakspaceservice\nobreakspacetimes)
What is the system utilization factor?
(Multiple Choice)
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Priority Average Arrival Rate (exponential interarrival times) High 3 per hour Low 5 per hour
Nurrber\nobreakspaceof\nobreakspaceservers: 5 Service\nobreakspacerate: 2\nobreakspaceper\nobreakspacehour\nobreakspace(exponential\nobreakspaceservice\nobreakspacetimes)
What is the average time in the system (in minutes) for a high priority item?
(Multiple Choice)
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As the ratio of arrival rate to service rate is increased, which of the following is likely?
(Multiple Choice)
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The lack-of-memory property refers to a customer's willingness to wait in line even though there are other customers that will be served first.
(True/False)
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Queueing models conventionally assume that the queue can hold an unlimited number of customers.
(True/False)
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Customers filter into a record shop at an average of 1 per minute (exponential interarrivals) where the service rate is 15 per hour (exponential service times).
What is the average number of customers in the system with 8 servers?
(Multiple Choice)
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Which of the following is not an example of a commercial service system?
(Multiple Choice)
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Which of the following is not an assumption of a multiple priority queueing model?
(Multiple Choice)
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For a single-server queueing system, which of the following is FALSE?
I. Decreasing the variability of service times improves the performance of the system.
II. Decreasing the variability of service times reduces the performance of the system.
III. Increasing the variability of arrival times improves the performance of the system.
(Multiple Choice)
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There are 5 servers in a system with an arrival rate of 6 per hour and a service time of 20 minutes. What is the system utilization?
(Multiple Choice)
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For a single-server queueing system, which of the following is TRUE?
I. A high utilization factor will result in a system that performs well.
II. A high utilization factor will result in a system that performs poorly.
III. A low utilization factor will result in a system that performs efficiently.
(Multiple Choice)
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