Question 1

Which of the following is the defining characteristic of a free-agent economy?

Accepted Answer

A) People change jobs more often,and many work on independent contracts with a shifting mix of employers. 
B) The structure is totally centralized and the leader makes all key decisions and most communication is done by one on one conversations. 
C) It consists of boundary less organizations whose employees communicate only through the virtual media. 
D) In this system organizations are exempted from tax given that they use HYPERLINK "http://en.wikipedia.org/wiki/Economic_surplus" \o "Economic surplus" surplus revenues to achieve its goals rather than to distribute them as profit. 
E) The structure is fully functional and it consists of long-term employees who are mostly concerned with their respective areas of interest. 
A) People change jobs more often,and many work on independent contracts with a shifting mix of employers. 
B) The structure is totally centralized and the leader makes all key decisions and most communication is done by one on one conversations. 
C) It consists of boundary less organizations whose employees communicate only through the virtual media. 
D) In this system organizations are exempted from tax given that they use HYPERLINK "http://en.wikipedia.org/wiki/Economic_surplus" \o "Economic surplus" surplus revenues to achieve its goals rather than to distribute them as profit. 
E) The structure is fully functional and it consists of long-term employees who are mostly concerned with their respective areas of interest.

Question 2

________ actively denies minority members the full benefits of organizational membership.

Accepted Answer

A) Discrimination 
B) Subordination 
C) Migration 
D) Free-riding 
E) Social loafing 
A) Discrimination 
B) Subordination 
C) Migration 
D) Free-riding 
E) Social loafing

Question 3

List some of the changes in present organizational trends.

Accepted Answer

Here are some of the changes in present

Question 4

In nonprofit organizations such as a hospital or university,the ________ is/are mainly responsible for the smooth running of the organization.

Accepted Answer

A) team leaders 
B) board of trustees 
C) middle managers 
D) chief executive officer 
E) department head 
A) team leaders 
B) board of trustees 
C) middle managers 
D) chief executive officer 
E) department head

Question 5

________ is the overall essence of human experiences in the workplace.

Accepted Answer

A) Productivity 
B) Competency 
C) Performance effectiveness 
D) Quality of work life 
E) Performance efficiency 
A) Productivity 
B) Competency 
C) Performance effectiveness 
D) Quality of work life 
E) Performance efficiency

Question 6

Middle managers of an organization:

Accepted Answer

A) are in charge of the organization as a whole. 
B) are appointed by the stockholders. 
C) oversee the work of large departments. 
D) hold titles such as department head,team leader,or supervisor. 
E) constitute an executive team that reports to the board. 
A) are in charge of the organization as a whole. 
B) are appointed by the stockholders. 
C) oversee the work of large departments. 
D) hold titles such as department head,team leader,or supervisor. 
E) constitute an executive team that reports to the board.

Question 7

The annual productivity report of Uranus Inc.states that it has achieved the targets it had set for the year 2011.However in this process,much of its resources have been wasted and the amount spent on resources is more than the estimated amount.Its productivity has been:

Accepted Answer

A) effective and efficient. 
B) neither effective nor efficient. 
C) not effective but efficient. 
D) effective but not efficient. 
E) lower as compared to the previous year. 
A) effective and efficient. 
B) neither effective nor efficient. 
C) not effective but efficient. 
D) effective but not efficient. 
E) lower as compared to the previous year.

Question 8

According to Mintzberg,as a resource allocator,a manager is mainly involved in:

Accepted Answer

A) the giving,receiving,and analyzing of information. 
B) providing direction and instilling enthusiasm. 
C) handling budgets. 
D) making deals and forging agreements. 
E) interacting with people inside and outside the work unit. 
A) the giving,receiving,and analyzing of information. 
B) providing direction and instilling enthusiasm. 
C) handling budgets. 
D) making deals and forging agreements. 
E) interacting with people inside and outside the work unit.

Question 9

John,who works for an insurance company,has the capacity to sell fifteen insurance policies a day.However,he sells only ten insurance policies a day.This is a typical example of ________.

Accepted Answer

A) information asymmetry 
B) glass ceiling effect 
C) inefficiency 
D) ecological fallacy 
E) functional chimneys problem 
A) information asymmetry 
B) glass ceiling effect 
C) inefficiency 
D) ecological fallacy 
E) functional chimneys problem

Question 10

The difference between performance effectiveness and performance efficiency is that the:

Accepted Answer

A) former is an output measure of goal accomplishment and the latter is an input measure of the resource costs associated with goal accomplishment. 
B) former focuses on the quantity and quality of work performance,and the latter focuses on resource utilization. 
C) former emphasizes machine efficiency while the latter emphasizes human capital. 
D) former emphasizes the performance of the team as a whole and the latter emphasizes the performance of the individual employees. 
E) former measures the potential ability of the workers and the latter measures the actual output of the workers. 
A) former is an output measure of goal accomplishment and the latter is an input measure of the resource costs associated with goal accomplishment. 
B) former focuses on the quantity and quality of work performance,and the latter focuses on resource utilization. 
C) former emphasizes machine efficiency while the latter emphasizes human capital. 
D) former emphasizes the performance of the team as a whole and the latter emphasizes the performance of the individual employees. 
E) former measures the potential ability of the workers and the latter measures the actual output of the workers.

Question 11

Karen is the most qualified candidate for the job of marketing manager at Mob Inc.However,the recruiters do not hire her because they feel that a woman would not be able to handle the responsibilities associated with such a senior position.This is an example of the ________ effect.

Accepted Answer

A) ecological fallacy 
B) globalization 
C) job migration 
D) glass ceiling 
E) nationalization 
A) ecological fallacy 
B) globalization 
C) job migration 
D) glass ceiling 
E) nationalization

Question 12

The typical characteristic of an)________ is that they typically operate with a core group of full-time long-term workers supported by others who work on contracts and part-time.

Accepted Answer

A) shamrock organization 
B) ad hoc team 
C) combined task force 
D) project team 
E) joint task force 
A) shamrock organization 
B) ad hoc team 
C) combined task force 
D) project team 
E) joint task force

Question 13

Tom oversees all the operations in his firm,from purchasing to manufacturing to human resources to finance and accounting functions.Tom is a ________ of his firm.

Accepted Answer

A) general manager 
B) line manager 
C) functional manager 
D) team leader 
E) director 
A) general manager 
B) line manager 
C) functional manager 
D) team leader 
E) director

Question 14

Typical job titles for middle managers include department head,team leader,and supervisors.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is the defining characteristic of knowledge workers?

Accepted Answer

A) They work only in the information technology industry. 
B) They have a high degree of cohesiveness and are prone to groupthink. 
C) They are valued for their minds,not just their physical capabilities. 
D) They are grouped together for a specific purpose and are disbanded when their task is completed. 
E) They are a part of an unofficial group emerging from relationships and shared interests among members. 
A) They work only in the information technology industry. 
B) They have a high degree of cohesiveness and are prone to groupthink. 
C) They are valued for their minds,not just their physical capabilities. 
D) They are grouped together for a specific purpose and are disbanded when their task is completed. 
E) They are a part of an unofficial group emerging from relationships and shared interests among members.

Question 16

Keith is the sales manager of a firm and his responsibility is limited to the sphere of sales.Keith's job profile indicates that he is the ________ of the firm.

Accepted Answer

A) director 
B) general manager 
C) trustee 
D) stockholder 
E) functional manager 
A) director 
B) general manager 
C) trustee 
D) stockholder 
E) functional manager

Question 17

According to Mintzberg,the interpersonal roles of a manager primarily involve:

Accepted Answer

A) the giving,receiving,and analyzing of information. 
B) providing direction and instilling enthusiasm. 
C) handling budgets and distributing resources. 
D) making deals and forging agreements. 
E) interacting with people inside and outside the work unit. 
A) the giving,receiving,and analyzing of information. 
B) providing direction and instilling enthusiasm. 
C) handling budgets and distributing resources. 
D) making deals and forging agreements. 
E) interacting with people inside and outside the work unit.

Question 18

Technical skill is the ability to:

Accepted Answer

A) work well in cooperation with other people. 
B) focus on the "soft" skills at work. 
C) use expertise to perform a task with proficiency. 
D) think analytically and diagnose and solve complex problems. 
E) manage ourselves and our relationships effectively. 
A) work well in cooperation with other people. 
B) focus on the "soft" skills at work. 
C) use expertise to perform a task with proficiency. 
D) think analytically and diagnose and solve complex problems. 
E) manage ourselves and our relationships effectively.

Question 19

The members of a ________ team are most likely to hold meetings,access common databases,share information and files,make plans,and solve problems together,all without ever meeting face to face.

Accepted Answer

A) virtual 
B) specialized 
C) cross-functional 
D) self-managed 
E) formal 
A) virtual 
B) specialized 
C) cross-functional 
D) self-managed 
E) formal

Question 20

The upside-down pyramid view of organizations shows:

Accepted Answer

A) managers at the top being in charge of the overall operations of the organization. 
B) customers at the top being served by workers who are supported by managers. 
C) that board of directors can hold top management accountable for organizational performance. 
D) that operating and frontline workers are at the bottom of the pyramid followed by the middle managers. 
E) that the primary job of top executives is to preserve the resources of the company. 
A) managers at the top being in charge of the overall operations of the organization. 
B) customers at the top being served by workers who are supported by managers. 
C) that board of directors can hold top management accountable for organizational performance. 
D) that operating and frontline workers are at the bottom of the pyramid followed by the middle managers. 
E) that the primary job of top executives is to preserve the resources of the company.

Which of the following is the defining characteristic of a free-agent economy?

________ actively denies minority members the full benefits of organizational membership.

List some of the changes in present organizational trends.

In nonprofit organizations such as a hospital or university,the ________ is/are mainly responsible for the smooth running of the organization.

________ is the overall essence of human experiences in the workplace.

Middle managers of an organization:

The annual productivity report of Uranus Inc.states that it has achieved the targets it had set for the year 2011.However in this process,much of its resources have been wasted and the amount spent on resources is more than the estimated amount.Its productivity has been:

According to Mintzberg,as a resource allocator,a manager is mainly involved in:

John,who works for an insurance company,has the capacity to sell fifteen insurance policies a day.However,he sells only ten insurance policies a day.This is a typical example of ________.

The difference between performance effectiveness and performance efficiency is that the:

Karen is the most qualified candidate for the job of marketing manager at Mob Inc.However,the recruiters do not hire her because they feel that a woman would not be able to handle the responsibilities associated with such a senior position.This is an example of the ________ effect.

The typical characteristic of an)________ is that they typically operate with a core group of full-time long-term workers supported by others who work on contracts and part-time.

Tom oversees all the operations in his firm,from purchasing to manufacturing to human resources to finance and accounting functions.Tom is a ________ of his firm.

Typical job titles for middle managers include department head,team leader,and supervisors.

Which of the following is the defining characteristic of knowledge workers?

Keith is the sales manager of a firm and his responsibility is limited to the sphere of sales.Keith's job profile indicates that he is the ________ of the firm.

According to Mintzberg,the interpersonal roles of a manager primarily involve:

Technical skill is the ability to:

The members of a ________ team are most likely to hold meetings,access common databases,share information and files,make plans,and solve problems together,all without ever meeting face to face.

The upside-down pyramid view of organizations shows:

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 1: Introducing Management

Which of the following is the defining characteristic of a free-agent economy?

________ actively denies minority members the full benefits of organizational membership.

List some of the changes in present organizational trends.

In nonprofit organizations such as a hospital or university,the ________ is/are mainly responsible for the smooth running of the organization.

________ is the overall essence of human experiences in the workplace.

Middle managers of an organization:

The annual productivity report of Uranus Inc.states that it has achieved the targets it had set for the year 2011.However in this process,much of its resources have been wasted and the amount spent on resources is more than the estimated amount.Its productivity has been:

According to Mintzberg,as a resource allocator,a manager is mainly involved in:

John,who works for an insurance company,has the capacity to sell fifteen insurance policies a day.However,he sells only ten insurance policies a day.This is a typical example of ________.

The difference between performance effectiveness and performance efficiency is that the:

Karen is the most qualified candidate for the job of marketing manager at Mob Inc.However,the recruiters do not hire her because they feel that a woman would not be able to handle the responsibilities associated with such a senior position.This is an example of the ________ effect.

The typical characteristic of an)________ is that they typically operate with a core group of full-time long-term workers supported by others who work on contracts and part-time.

Tom oversees all the operations in his firm,from purchasing to manufacturing to human resources to finance and accounting functions.Tom is a ________ of his firm.

Typical job titles for middle managers include department head,team leader,and supervisors.

Which of the following is the defining characteristic of knowledge workers?

Keith is the sales manager of a firm and his responsibility is limited to the sphere of sales.Keith's job profile indicates that he is the ________ of the firm.

According to Mintzberg,the interpersonal roles of a manager primarily involve:

Technical skill is the ability to:

The members of a ________ team are most likely to hold meetings,access common databases,share information and files,make plans,and solve problems together,all without ever meeting face to face.

The upside-down pyramid view of organizations shows:

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters