Exam 1: Introduction to Operations and Supply Chain Management

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The European Union requires that strict quality and environmental standards be met before companies can do business with member countries.

(True/False)

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Question 21

If the units produced by a factory decreased by 10% and the labor productivity increased by 25%,then the labor hours __________.

(Multiple Choice)

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Question 22

Today,approximately ____% of businesses operate globally through global markets,global operations,global financing

(Multiple Choice)

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Question 23

Snacknow,a food service firm,is calculating its monthly productivity report.From the following data calculate the energy productivity. Labor rate $10 Units produced 10,000 Labor hours 1,000 Cost of materials $2000 Cost of energy $500

(Multiple Choice)

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Question 24

Companies that compete on _________________ establish a corporate culture that encourages risk.

(Multiple Choice)

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Question 25

If the units produced by a factory decreased by 10% and the labor productivity decreased by 25%,then the labor hours __________.

(Multiple Choice)

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Question 26

Supply chain management is aimed at managing the flow of __________.

(Multiple Choice)

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Question 27

_____________ is the characteristic of a product that wins the order in the marketplace.

(Multiple Choice)

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Question 28

The set of activities that creates and delivers products to the customer is known as the supply chain.

(True/False)

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Question 29

_____________ is what the firm does better than anyone else.

(Multiple Choice)

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Question 30

Telco Inc. ,a manufacturing firm,is calculating its monthly productivity report.From the following data calculate the labor productivity. Labor rate $20 Machine rate $15 Units produced 50,000 Labor hours 4,000 Machine hours 2,000 Cost of materials $20,000 Cost of energy $5,000

(Multiple Choice)

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Question 31

Deployment is a step in strategy formulation that evaluates the alignment between core competencies and order winners.

(True/False)

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Question 32

Core competencies tend to be processes and not products or technologies.

(True/False)

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Question 33

Globalization has affected manufacturing but not service operations.

(True/False)

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Question 34

The transformation process associated with health care is best described as

(Multiple Choice)

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Question 35

______________ focus(es)the organization on common goals that can be translated into measurable objectives.

(Multiple Choice)

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Question 36

Order winners and order qualifiers change over time in response to the dynamics of changing market conditions.

(True/False)

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Question 37

The most recent era in the evolution of operations and supply chain management is

(Multiple Choice)

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Question 38

Dividing a job into a series of small tasks,each performed by a different worker,is known as

(Multiple Choice)

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Question 39

Which of the following is not one of the four primary functional areas of a firm?

(Multiple Choice)

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Question 40

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Exam 1: Introduction to Operations and Supply Chain Management

The European Union requires that strict quality and environmental standards be met before companies can do business with member countries.

If the units produced by a factory decreased by 10% and the labor productivity increased by 25%,then the labor hours __________.

Today,approximately ____% of businesses operate globally through global markets,global operations,global financing

Snacknow,a food service firm,is calculating its monthly productivity report.From the following data calculate the energy productivity. Labor rate $10 Units produced 10,000 Labor hours 1,000 Cost of materials $2000 Cost of energy $500

Companies that compete on _________________ establish a corporate culture that encourages risk.

If the units produced by a factory decreased by 10% and the labor productivity decreased by 25%,then the labor hours __________.

Supply chain management is aimed at managing the flow of __________.

_____________ is the characteristic of a product that wins the order in the marketplace.

The set of activities that creates and delivers products to the customer is known as the supply chain.

_____________ is what the firm does better than anyone else.

Telco Inc. ,a manufacturing firm,is calculating its monthly productivity report.From the following data calculate the labor productivity. Labor rate $20 Machine rate $15 Units produced 50,000 Labor hours 4,000 Machine hours 2,000 Cost of materials $20,000 Cost of energy $5,000

Deployment is a step in strategy formulation that evaluates the alignment between core competencies and order winners.

Core competencies tend to be processes and not products or technologies.

Globalization has affected manufacturing but not service operations.

The transformation process associated with health care is best described as

______________ focus(es)the organization on common goals that can be translated into measurable objectives.

Order winners and order qualifiers change over time in response to the dynamics of changing market conditions.

The most recent era in the evolution of operations and supply chain management is

Dividing a job into a series of small tasks,each performed by a different worker,is known as

Which of the following is not one of the four primary functional areas of a firm?

Supplement Operational Decision-Making Tools: Decision Analysis

Quality Management

Statistical Process Control

Supplement Operational Decision-Making Tools: Acceptance Sampling

Product Design

Service Design

Processes and Technology

Capacity and Facilities

Supplement Operational Decision-Making Tools: Facility Location Models

Human Resources

Supplement Operational Decision-Making Tools: Work Measurement

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Supplement Operational Decision-Making Tools: Transportation and Transshipment Models

Forecasting

Inventory Management

Supplement Operational Decision-Making Tools: Simulation

Sales and Operations Planning

Supplement Operational Decision-Making Tools: Linear Programming

Enterprise Resource Planning

Lean Systems

Scheduling

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