Question 1

In the context of types of creativity, which of the following is NOT a type of creativity?

Accepted Answer

A)  Responsive 
B)  Expected 
C)  Contributory 
D)  Reactive 
A)  Responsive 
B)  Expected 
C)  Contributory 
D)  Reactive

Question 2

A good group decision approach when the objective is to maximize the number of alternatives is:

Accepted Answer

A)  brainstorming. 
B)  dialectical inquiry. 
C)  the Delphi technique. 
D)  nominal grouping. 
A)  brainstorming. 
B)  dialectical inquiry. 
C)  the Delphi technique. 
D)  nominal grouping.

Question 3

Research on intuition, suggests all of the following can be techniques used by managers to tap into their intuition except:

Accepted Answer

A)  practicing relaxation techniques. 
B)  using images to guide the mind. 
C)  taking creative pauses before making a decision. 
D)  using decision heuristics and satisficing. 
A)  practicing relaxation techniques. 
B)  using images to guide the mind. 
C)  taking creative pauses before making a decision. 
D)  using decision heuristics and satisficing.

Question 4

According to research, managers are predisposed to use a more systematic approach to decision making that is consistent with the rational model.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following best represents the three reasons why managers may hang on to a losing course of action or escalate their commitment?

Accepted Answer

A)  Internal locus of control, cognitive dissonance, and overly optimistic 
B)  Cognitive dissonance, overly optimistic, and illusion of control 
C)  External locus of control, overly optimistic, and cognitive dissonance 
D)  Internal locus of control, cognitive dissonance, and illusion of control 
A)  Internal locus of control, cognitive dissonance, and overly optimistic 
B)  Cognitive dissonance, overly optimistic, and illusion of control 
C)  External locus of control, overly optimistic, and cognitive dissonance 
D)  Internal locus of control, cognitive dissonance, and illusion of control

Question 6

Research has shown that in most cases higher management positions are not held by individuals with higher levels of intuition.

Accepted Answer

A) True 
 B)False

Question 7

An antidote for groupthink in self-managed teams is:

Accepted Answer

A)  brainstorming. 
B)  the use of nominal groups. 
C)  welcoming dissent. 
D)  the Delphi technique. 
A)  brainstorming. 
B)  the use of nominal groups. 
C)  welcoming dissent. 
D)  the Delphi technique.

Question 8

Match the following:
-Peer pressure

Accepted Answer

A) Simple rules used to determine final group decisions 
B) A symptom of groupthink 
C) A technique for group decision making 
D) A small group of employees who work voluntarily on company time, to address work-related problems such as quality control and cost reduction 
E) A team that is part of an organization's structure and is empowered to act on its decisions regarding product
and service quality 
A) Simple rules used to determine final group decisions 
B) A symptom of groupthink 
C) A technique for group decision making 
D) A small group of employees who work voluntarily on company time, to address work-related problems such as quality control and cost reduction 
E) A team that is part of an organization's structure and is empowered to act on its decisions regarding product
and service quality

Question 9

Enumerate the steps in the decision making process.

Accepted Answer

The decision making process contains mul

Question 10

Which of the following would NOT be considered a symptom of groupthink?

Accepted Answer

A)  Illusion of invulnerability 
B)  Rationalization 
C)  Illusion of unanimity 
D)  High conflict 
A)  Illusion of invulnerability 
B)  Rationalization 
C)  Illusion of unanimity 
D)  High conflict

Question 11

Match the following:
-Fear of failure

Accepted Answer

A) A person's preferred method for gathering information and evaluating alternatives 
B) A mental lock that diminishes creativity 
C) A fast, positive force in decision making that is utilized at a level below consciousness and involves learned patterns of information 
D) A process influenced by individual and organizational factors that results in the production of novel and useful ideas, products, or both 
E) A type of creativity where a person discovers problems because he or she wants to be creative 
A) A person's preferred method for gathering information and evaluating alternatives 
B) A mental lock that diminishes creativity 
C) A fast, positive force in decision making that is utilized at a level below consciousness and involves learned patterns of information 
D) A process influenced by individual and organizational factors that results in the production of novel and useful ideas, products, or both 
E) A type of creativity where a person discovers problems because he or she wants to be creative

Question 12

The closer a project is to completion the more likely escalation of commitment is to occur.

Accepted Answer

A) True 
 B)False

Question 13

In groups, participants engage in discussions that can make them lose their focus.

Accepted Answer

A) True 
 B)False

Question 14

Match the following:
-Programmed decision

Accepted Answer

A) A simple, routine matter for which a manager has an established decision rule 
B) Logical, systematic problem solving 
C) A solution that is timely and acceptable 
D) A new, complex decision that requires a creative solution 
E) To select the first alternative that is "good enough," because the costs in time and effort are too great to
optimize 
A) A simple, routine matter for which a manager has an established decision rule 
B) Logical, systematic problem solving 
C) A solution that is timely and acceptable 
D) A new, complex decision that requires a creative solution 
E) To select the first alternative that is "good enough," because the costs in time and effort are too great to
optimize

Question 15

Match the following:
-Dialectical inquiry

Accepted Answer

A) A positive force that occurs in groups when group members are stimulated to produce new solutions to problems through the process of mutual influence and encouragement within the group 
B) A deterioration of mental efficiency, reality testing, and moral judgment resulting from pressures within the group 
C) The tendency for group discussion to produce shifts toward more extreme attitudes among members 
D) A debate between two opposing sets of recommendations 
E) An open, nonevaluative group problem-solving technique that produces the greatest number of options 
A) A positive force that occurs in groups when group members are stimulated to produce new solutions to problems through the process of mutual influence and encouragement within the group 
B) A deterioration of mental efficiency, reality testing, and moral judgment resulting from pressures within the group 
C) The tendency for group discussion to produce shifts toward more extreme attitudes among members 
D) A debate between two opposing sets of recommendations 
E) An open, nonevaluative group problem-solving technique that produces the greatest number of options

Question 16

Recent research on group versus individual decisions suggests that:

Accepted Answer

A)  individuals will outperform groups on judgement tasks. 
B)  individuals outperform groups in all conditions. 
C)  groups outperform individuals in tasks that have a correct solution. 
D)  groups outperform individuals when the group members have worked together for longer periods of time. 
A)  individuals will outperform groups on judgement tasks. 
B)  individuals outperform groups in all conditions. 
C)  groups outperform individuals in tasks that have a correct solution. 
D)  groups outperform individuals when the group members have worked together for longer periods of time.

Question 17

Which of the following does NOT boost creative abilities or creativity?

Accepted Answer

A)  Breadth of interests 
B)  Self-confidence 
C)  Fear of failure 
D)  Intellectual and artistic values 
A)  Breadth of interests 
B)  Self-confidence 
C)  Fear of failure 
D)  Intellectual and artistic values

Question 18

Group decision making may be slow, but it usually produces good decisions.

Accepted Answer

A) True 
 B)False

Question 19

Group polarization results in:

Accepted Answer

A)  group members moving from extreme attitudes toward more moderate attitudes. 
B)  group members driving decisions toward consensus. 
C)  the tendency for group discussion to produce shifts toward more extreme attitudes among members. 
D)  groupthink. 
A)  group members moving from extreme attitudes toward more moderate attitudes. 
B)  group members driving decisions toward consensus. 
C)  the tendency for group discussion to produce shifts toward more extreme attitudes among members. 
D)  groupthink.

Question 20

Formulating a set of decision rules for making inventory reordering decisions is an example of programmed decision making.

Accepted Answer

A) True 
 B)False

In the context of types of creativity, which of the following is NOT a type of creativity?

A good group decision approach when the objective is to maximize the number of alternatives is:

Research on intuition, suggests all of the following can be techniques used by managers to tap into their intuition except:

According to research, managers are predisposed to use a more systematic approach to decision making that is consistent with the rational model.

Which of the following best represents the three reasons why managers may hang on to a losing course of action or escalate their commitment?

Research has shown that in most cases higher management positions are not held by individuals with higher levels of intuition.

An antidote for groupthink in self-managed teams is:

Match the following: -Peer pressure

Enumerate the steps in the decision making process.

Which of the following would NOT be considered a symptom of groupthink?

Match the following: -Fear of failure

The closer a project is to completion the more likely escalation of commitment is to occur.

In groups, participants engage in discussions that can make them lose their focus.

Match the following: -Programmed decision

Match the following: -Dialectical inquiry

Recent research on group versus individual decisions suggests that:

Which of the following does NOT boost creative abilities or creativity?

Group decision making may be slow, but it usually produces good decisions.

Group polarization results in:

Formulating a set of decision rules for making inventory reordering decisions is an example of programmed decision making.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

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Exam 10: Decision Making by Individuals and Groups

In the context of types of creativity, which of the following is NOT a type of creativity?

A good group decision approach when the objective is to maximize the number of alternatives is:

Research on intuition, suggests all of the following can be techniques used by managers to tap into their intuition except:

According to research, managers are predisposed to use a more systematic approach to decision making that is consistent with the rational model.

Which of the following best represents the three reasons why managers may hang on to a losing course of action or escalate their commitment?

Research has shown that in most cases higher management positions are not held by individuals with higher levels of intuition.

An antidote for groupthink in self-managed teams is:

Match the following: -Peer pressure

Enumerate the steps in the decision making process.

Which of the following would NOT be considered a symptom of groupthink?

Match the following: -Fear of failure

The closer a project is to completion the more likely escalation of commitment is to occur.

In groups, participants engage in discussions that can make them lose their focus.

Match the following: -Programmed decision

Match the following: -Dialectical inquiry

Recent research on group versus individual decisions suggests that:

Which of the following does NOT boost creative abilities or creativity?

Group decision making may be slow, but it usually produces good decisions.

Group polarization results in:

Formulating a set of decision rules for making inventory reordering decisions is an example of programmed decision making.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters