Multiple Choice
An auto repair service has a coffee machine and magazines in its waiting room and offers pick-up and delivery from customers' places of work.These are examples of the:
A) facilitating service element of augmentation
B) enhancing service element of hospitality
C) enhancing service element of augmentation
D) facilitating service element of hospitality
E) support service element of atmospherics
Correct Answer:
Verified
Correct Answer:
Verified
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