Multiple Choice
Which of the following statements is NOT true?
A) Value-adding supplementary services enhance the core offering.
B) People-processing services tend to be more demanding in terms of supplementary elements.
C) Possession-processing services often place heavy demands on safekeeping elements.
D) Supplementary elements do not assist in differentiation.
E) Companies competing on low-cost often offer fewer supplementary elements.
Correct Answer:

Verified
Correct Answer:
Verified
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