Question 1

A(n) ________ addresses flow, allocates space, and responds to customer behavior.

Accepted Answer

The answer of A(n) ________ addresses flow, allocates space, and...

Question 2

You have been asked to balance a flow shop assembly operation to achieve an output rate of 120 units per eight-hour day. Task times and precedence relationships are shown in the table below.
  (a) Draw the precedence diagram.
(b) Determine the desired cycle time.
(c) Determine the theoretical minimum number of stations needed.
(d) Balance this line using the fewest following tasks heuristic.
(e) What is the efficiency of the line obtained in part d?

Accepted Answer

The answer of You have been asked to balance a...

Question 3

A big advantage of a process-oriented layout is:

Accepted Answer

A)  its flexibility in equipment and labor assignments. 
B)  its low cost. 
C)  the simplified scheduling problem presented by this layout strategy. 
D)  the ability to employ low-skilled labor. 
E)  its high equipment utilization.

Question 4

A process-oriented layout is the traditional way to support a product differentiation strategy.

Accepted Answer

A) True 
 B)False

Question 5

With accurate records, random stocking systems can increase facility utilization and decrease labor cost.

Accepted Answer

A) True 
 B)False

Question 6

What is a servicescape? How is it related to the retail layout problem? What are the three elements of servicescape for dealing with these human issues?

Accepted Answer

The answer of What is a servicescape? How is it...

Question 7

For which of the following operations would a fixed-position layout be MOST appropriate?

Accepted Answer

A)  assembling automobiles 
B)  producing TV sets 
C)  constructing a highway tunnel 
D)  refining of crude oil 
E)  running an insurance agency

Question 8

If a layout problem is solved by use of heuristics, this means that:

Accepted Answer

A)  there is no other way to solve the problem. 
B)  no computer software is available. 
C)  the problem has only a few alternatives to evaluate. 
D)  no optimum solution exists. 
E)  a satisfactory, but not necessarily optimal, solution is acceptable.

Question 9

The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 2?

Accepted Answer

A)  1.7 min. 
B)  1.96 min. 
C)  2.02 min. 
D)  10.1 min. 
E)  11.2 min.

Question 10

________ is an approach that specifies the tasks that constitute a job for an individual or a group.

Accepted Answer

The answer of ________ is an approach that specifies the...

Question 11

Which of the following statements describes job rotation?

Accepted Answer

A)  The job contains a larger number of similar tasks. 
B)  The job includes some planning and control necessary for job accomplishment. 
C)  The operator works on different shifts on a regular basis. 
D)  The operator's schedule is flexible. 
E)  The operator is allowed to move, for example, from one type of CNC machine to another.

Question 12

Identify the five common layout heuristics used to assign tasks to workstations in assembly-line balancing.

Accepted Answer

The answer of Identify the five common layout heuristics used...

Question 13

The accuracy of a labor standard is to be within ± 5%, and the confidence level is 95%. The standard deviation of the sample is 2 and the mean is 9.5. What sample size should be used?

Accepted Answer

A)  8 
B)  10 
C)  96 
D)  127 
E)  68

Question 14

A brake system installer in an auto factory has an actual average time of 125 minutes on her task. The performance rating of the worker timed was estimated at 110%. Practice in this department is to allow 7% for allowances.
(a) Find the normal time for the operation.
(b) Compute the standard time for the operation.

Accepted Answer

The answer of A brake system installer in an auto...

Question 15

The 50th percentile female is 62.9 inches tall and should have a chair:

Accepted Answer

A)  15.7 inches high. 
B)  16.7 inches high. 
C)  17.7 inches high. 
D)  18.7 inches high. 
E)  none of these

Question 16

Which of the following terms implies an increase in responsibility and control in the vertical direction?

Accepted Answer

A)  job rotation 
B)  job enrichment 
C)  job re-design 
D)  job enlargement 
E)  job satisfaction

Question 17

What is mutual trust? What is its link to a firm's human resource strategy?

Accepted Answer

The answer of What is mutual trust? What is its...

Question 18

Suppose that the allowance factor for a job is 0.5 and the normal time is 4 hours. What is the standard time?

Accepted Answer

A)  8 hours 
B)  2.5 hours 
C)  10 hours 
D)  7.5 hours 
E)  cannot determine with the given information

Question 19

Cyclone Appliances has developed a new European-style convection oven that will be made on an assembly line. The schedule requires 100 ovens in an 8-hour day. The assembly includes seven tasks. The table below indicates the performance time and the sequence requirements for each task.
  (a) What is the cycle time for this assembly operation?
(b) What is the theoretical minimum number of workstations?
(c) Draw the precedence diagram.

Accepted Answer

The answer of Cyclone Appliances has developed a new European-style...

Question 20

Methods analysis focuses on:

Accepted Answer

A)  the design of the machines used to perform a task. 
B)  establishing time standards. 
C)  reducing the number of skills needed for the completion of a task. 
D)  issues such as the movement of individuals or material. 
E)  evaluating training programs to see if they are efficient.

Exam 9: Human Resources, Job Design, and Work Measurement