Question 1

Which of the following is TRUE of random stocking?

Accepted Answer

A)  Because items are stocked randomly, accurate inventory records are not necessary. 
B)  Its results always minimize handling costs. 
C)  Products have their own permanent storage spot. 
D)  Each pick can be of only one product. 
E)  None of these is true.

Question 2

A work cell is required to make 210 computerized diagnostic assemblies (for installation into hybrid automobiles) each day. The cell currently works an eight hour shift, of which seven hours is available for productive work. These assemblies require five operations. Standard times for these operations are: Operation A, 1.5 minutes, B, 1.8 minutes, C, 2.4 minutes, D, 2.5 minutes, and E, 1.4 minutes. What is takt time for this cell?

Accepted Answer

The answer of A work cell is required to make...

Question 3

The ________ layout's main objective is to equalize the task time for each station.

Accepted Answer

A)  work cell 
B)  fixed position 
C)  office 
D)  job shop 
E)  product oriented

Question 4

________ is the pace (frequency) of production necessary (time per unit) to meet customer orders.

Accepted Answer

The answer of ________ is the pace (frequency) of production...

Question 5

A worker completed a task 10 times during a period in which a typical trained employee completes the task 9 times. What is the worker's performance rating?

Accepted Answer

A)  125% 
B)  150% 
C)  100% 
D)  111% 
E)  cannot be determined with the given information

Question 6

Because problems with fixed-position layouts are so difficult to solve well onsite, operations managers:

Accepted Answer

A)  virtually never employ this layout strategy. 
B)  utilize this approach only for construction projects such as bridges and office towers. 
C)  increase the size of the site. 
D)  often complete as much of the project as possible off site. 
E)  utilize this layout only for defense contractors.

Question 7

Frederick W. Taylor is credited with introducing psychology into the workplace.

Accepted Answer

A) True 
 B)False

Question 8

The Hawthorne studies, which showed that there is a dynamic social system in the workplace, took place in the 1920s.

Accepted Answer

A) True 
 B)False

Question 9

A disadvantage of work sampling is that:

Accepted Answer

A)  it tends to be less accurate, particularly when task times are short. 
B)  it observes several workers simultaneously. 
C)  it is more expensive than time-study methods. 
D)  it is more intrusive than time-study methods, and therefore generates more complaints. 
E)  All of these are disadvantages of work sampling.

Question 10

A manufacturing plant is trying to determine standard production per day for an incentive program. Suppose that the incentive program will pay $1 per unit produced above standard rates. A worker is timed at an average of 280 seconds per unit, with a performance rating of 105%. The plant has an allowance factor of 13%. If the worker later produces 100 units in an 8 hour shift, how much would he receive under the incentive plan?

Accepted Answer

The answer of A manufacturing plant is trying to determine...

Question 11

Which of the following is NOT a limitation of job expansion?

Accepted Answer

A)  higher capital cost 
B)  higher wage rates 
C)  smaller labor pool 
D)  higher training costs 
E)  All of these are limitations of job expansion.

Question 12

A work cell is required to make 500 computerized diagnostic assemblies (for installation into hybrid automobiles) each day. The cell currently works an eight hour shift, of which 7.5 hours is available for productive work. What is takt time for this cell?

Accepted Answer

The answer of A work cell is required to make...

Question 13

Which of the following is NOT a retail layout practice?

Accepted Answer

A)  Locate the high-draw items around the periphery of the store. 
B)  Distribute power items throughout the store. 
C)  Use end-aisle locations to maximize product exposure. 
D)  Use prominent locations for high-impulse and high-margin items. 
E)  All of these are retail layout practices.

Question 14

Describe how the visual workplace can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

Accepted Answer

The answer of Describe how the visual workplace can increase...

Question 15

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

Accepted Answer

A) True 
 B)False

Question 16

An assembly line with 11 tasks is to be balanced. The longest task is 3.2 minutes, the shortest task is 0.4 minutes, and the sum of the task times is 16 minutes. The line will operate for 600 minutes per day.
(a) Determine the minimum and maximum cycle times.
(b) What range of output is theoretically possible for the line?
(c) What is the minimum number of stations needed if the maximum output rate is to be sought?
(d) What cycle time will provide an output rate of 200 units per day?

Accepted Answer

The answer of An assembly line with 11 tasks is...

Question 17

A work sampling study requires an acceptable error level of 10 percent and z = 2 for 95.45 percent confidence. The adequate sample size is ________ if the sample proportion is thought to be as large as 50 percent, but ________ if the sample proportion is thought to be about 10 percent.

Accepted Answer

A)  50; 20 
B)  100; 64 
C)  100; 16 
D)  20; 50 
E)  100; 36

Question 18

The work cell improves layouts by reducing both floor space and direct labor cost.

Accepted Answer

A) True 
 B)False

Question 19

If a manager conducting a time study needed an accuracy of ±0.1 minutes, rather than ±0.2 minutes, the adequate sample size would have to be twice as large.

Accepted Answer

A) True 
 B)False

Question 20

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, and job enlargement.

Accepted Answer

The answer of It is said that job expansion has...

Exam 9: Human Resources, Job Design, and Work Measurement

Which of the following is TRUE of random stocking?

The ________ layout's main objective is to equalize the task time for each station.

________ is the pace (frequency) of production necessary (time per unit) to meet customer orders.

A worker completed a task 10 times during a period in which a typical trained employee completes the task 9 times. What is the worker's performance rating?

Because problems with fixed-position layouts are so difficult to solve well onsite, operations managers:

Frederick W. Taylor is credited with introducing psychology into the workplace.

The Hawthorne studies, which showed that there is a dynamic social system in the workplace, took place in the 1920s.

A disadvantage of work sampling is that:

Which of the following is NOT a limitation of job expansion?

A work cell is required to make 500 computerized diagnostic assemblies (for installation into hybrid automobiles) each day. The cell currently works an eight hour shift, of which 7.5 hours is available for productive work. What is takt time for this cell?

Which of the following is NOT a retail layout practice?

Describe how the visual workplace can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

A work sampling study requires an acceptable error level of 10 percent and z = 2 for 95.45 percent confidence. The adequate sample size is if the sample proportion is thought to be as large as 50 percent, but if the sample proportion is thought to be about 10 percent.

The work cell improves layouts by reducing both floor space and direct labor cost.

If a manager conducting a time study needed an accuracy of ±0.1 minutes, rather than ±0.2 minutes, the adequate sample size would have to be twice as large.

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, and job enlargement.