Question 1

________ is the grouping of a variety of tasks using the same approximate skill level.

Accepted Answer

The answer of ________ is the grouping of a variety...

Question 2

A warehouse storing a variety of items lends itself to higher density than a warehouse storing a few unique items.

Accepted Answer

A) True 
 B)False

Question 3

The difference between job enrichment and job enlargement is that:

Accepted Answer

A)  enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion. 
B)  enriched jobs enable an employee to do a number of boring jobs instead of just one. 
C)  job enlargement is more psychologically satisfying than job enrichment. 
D)  job enrichment is suitable for all employees, whereas job enlargement is not. 
E)  enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion.

Question 4

A NASCAR pit crew consists of how many members?

Accepted Answer

A)  7 
B)  5 
C)  9 
D)  10 
E)  4

Question 5

A time measurement unit, or TMU, is:

Accepted Answer

A)  the same as a Therblig. 
B)  0.00001 minute. 
C)  0.00001 hour. 
D)  the duration of the easiest GET motion. 
E)  an historical experience standard.

Question 6

The Hawthorne studies showed that the intensity of the lighting was more important than the dynamic social system on worker productivity.

Accepted Answer

A) True 
 B)False

Question 7

Timing a sample of a worker's performance and using it as a basis for setting a standard time describes which of the following?

Accepted Answer

A)  predetermined time standards 
B)  time studies 
C)  work sampling 
D)  methods time measurement 
E)  left-hand, right-hand charting

Question 8

Often called human factors, the study of work is known as ________.

Accepted Answer

The answer of Often called human factors, the study of...

Question 9

The most common tactic to arrange departments in a process-oriented layout is to minimize material handling costs.

Accepted Answer

A) True 
 B)False

Question 10

Working four shifts of ten hours each instead of five shifts of eight hours each is known as which of the following?

Accepted Answer

A)  flextime 
B)  constant employment 
C)  part-time status 
D)  flexible workweek 
E)  flexwork

Question 11

Cross-docking refers to which of the following?

Accepted Answer

A)  Avoid placing materials or supplies in storage by processing them as they are received. 
B)  The same docks can be used for either incoming or outbound shipments. 
C)  The same dock is used to unload and then reload the same truck. 
D)  Warehouse docks are designed in the shape of a cross. 
E)  Docks are placed in the warehouse according to the direction (north, south, east, or west) from which the truck is arriving.

Question 12

Identify the five components of job design.

Accepted Answer

The answer of Identify the five components of job design....

Question 13

In time studies, what are the three broad categories of allowances?

Accepted Answer

The answer of In time studies, what are the three...

Question 14

Normal time for a stopwatch study is equal to which of the following?

Accepted Answer

A)  Average observed time × Performance rating factor 
B)  Average observed time + Performance rating factor 
C)  Average observed time / Performance rating factor 
D)  Average observed time - Performance rating factor 
E)  Performance rating factor / Average observed time

Question 15

In time studies, normal time is:

Accepted Answer

A)  average observed time multiplied by a performance rating factor. 
B)  larger than standard time. 
C)  determined by historical experience. 
D)  converted to standard time by the performance rating factor. 
E)  one hour later during the summer months.

Question 16

Hackman and Oldham's five desirable characteristics of job design include job significance and pay rate.

Accepted Answer

A) True 
 B)False

Question 17

A product requires 24 separate tasks, and the sum of those task times is 14 minutes. If the cycle time is 2 minutes, then at least 7 workstations will be needed.

Accepted Answer

A) True 
 B)False

Question 18

Labor standards based on historical experience are objective and accurate.

Accepted Answer

A) True 
 B)False

Question 19

________ divide(s) manual work into small basic elements that have established and widely accepted times.

Accepted Answer

The answer of ________ divide(s) manual work into small basic...

Question 20

Which of the following is NOT a heuristic rule for assigning tasks to workstations in a product layout?

Accepted Answer

A)  longest tasks first 
B)  in order of most number of following tasks 
C)  median tasks first 
D)  shortest tasks first 
E)  in accordance with positional weight

Exam 9: Human Resources, Job Design, and Work Measurement

________ is the grouping of a variety of tasks using the same approximate skill level.

A warehouse storing a variety of items lends itself to higher density than a warehouse storing a few unique items.

The difference between job enrichment and job enlargement is that:

A NASCAR pit crew consists of how many members?

A time measurement unit, or TMU, is:

The Hawthorne studies showed that the intensity of the lighting was more important than the dynamic social system on worker productivity.

Timing a sample of a worker's performance and using it as a basis for setting a standard time describes which of the following?

Often called human factors, the study of work is known as ________.

The most common tactic to arrange departments in a process-oriented layout is to minimize material handling costs.

Working four shifts of ten hours each instead of five shifts of eight hours each is known as which of the following?

Cross-docking refers to which of the following?

Identify the five components of job design.

In time studies, what are the three broad categories of allowances?

Normal time for a stopwatch study is equal to which of the following?

In time studies, normal time is:

Hackman and Oldham's five desirable characteristics of job design include job significance and pay rate.

A product requires 24 separate tasks, and the sum of those task times is 14 minutes. If the cycle time is 2 minutes, then at least 7 workstations will be needed.

Labor standards based on historical experience are objective and accurate.

________ divide(s) manual work into small basic elements that have established and widely accepted times.

Which of the following is NOT a heuristic rule for assigning tasks to workstations in a product layout?