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    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 14: Service Excellence: Leading the Way to Wow
  5. Question
    Just Like Guests Having Moments of Truth Where They Decide
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Just Like Guests Having Moments of Truth Where They Decide

Question 22

Question 22

True/False

Just like guests having moments of truth where they decide to come back to an establishment, employees have moments of truth where they decide to continue working for managers.

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