Multiple Choice
What is a service?
A) A possible event that could cause harm or loss, or make it more difficult to achieve objectives
B) A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks
C) A tangible or intangible deliverable of an activity
D) Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings
Correct Answer:
Verified
Correct Answer:
Verified
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