Question 1

The two major threats to revenue security in a food service operation are external threats and

Accepted Answer

A)  collusion. 
B)  embezzlement 
C)  internal threats. 
D)  server-related threats.

Question 2

With which type of payment card is a user's purchase amount automatically transferred from the user's bank account to the entity issuing the payment card?

Accepted Answer

A)  Debit 
B)  Credit 
C)  Amex 
D)  Travel and Entertainment (T&
E)

Question 3

An operation's guests are least likely to walk, or skip, their bills when

Accepted Answer

A)  the operation's guest check averages are low. 
B)  the operation's guest check averages are high. 
C)  they must pay for their food after receiving it. 
D)  they must pay for their food before receiving it.

Question 4

Typical payment card fees range from 10-15% of the total amount charged on the payment card.

Accepted Answer

A) True 
 B)False

Question 5

For what type of payment cards are usage fees so high that many operators do not accept them for the payment of guest bills?

Accepted Answer

A)  E-wallet cards 
B)  Travel and Entertainment (T&
E)  
C)  Debit cards 
D)  Credit cards

Question 6

Skimming is a form of payment card fraud used by quick change artists.

Accepted Answer

A) True 
 B)False

Question 7

In a banquet setting, where attending guests are sold drink coupons, the person selling the coupons

Accepted Answer

A)  must be bonded. 
B)  cannot be bonded. 
C)  must be the same person servings the drinks. 
D)  must be different from the person servings the drinks.

Question 8

Embezzlement is a form of fraud most often practiced by an operation's vendors.

Accepted Answer

A) True 
 B)False

Question 9

Counterfeit money used by guests to pay their bills will be honored as legal currency by banks.

Accepted Answer

A) True 
 B)False

Question 10

The primary purpose of a bank reconciliation is to compare an operation's

Accepted Answer

A)  sales records with the bank's acceptance records. 
B)  deposit records with the bank's acceptance records. 
C)  product issues records with the bank's acceptance records. 
D)  inventory valuation records with the bank's acceptance records.

Question 11

In a properly operating revenue control system, no product should be issued from a kitchen or bar until a permanent record of the issue is made.

Accepted Answer

A) True 
 B)False

Question 12

In a properly operating precheck/postcheck revenue control system, product issues should equal product sales.

Accepted Answer

A) True 
 B)False

Question 13

When developing a revenue control system, managers must ensure that documented product requests are equal to

Accepted Answer

A)  guest charges. 
B)  sales deposits. 
C)  product issues. 
D)  total sales receipts.

Question 14

At what step in the revenue security system must operations' record the value of the employee meals they serve?

Accepted Answer

A)  Verification of sales receipts 
B)  Verification of guest charges 
C)  Verification of products issued 
D)  Verification of accounts receivable

Question 15

In a well-designed revenue control system total guest charges will be equal to total sales receipts.

Accepted Answer

A) True 
 B)False

Exam 11: Maintaining and Improving the Revenue Control System

The two major threats to revenue security in a food service operation are external threats and

With which type of payment card is a user's purchase amount automatically transferred from the user's bank account to the entity issuing the payment card?

An operation's guests are least likely to walk, or skip, their bills when

Typical payment card fees range from 10-15% of the total amount charged on the payment card.

For what type of payment cards are usage fees so high that many operators do not accept them for the payment of guest bills?

Skimming is a form of payment card fraud used by quick change artists.

In a banquet setting, where attending guests are sold drink coupons, the person selling the coupons

Embezzlement is a form of fraud most often practiced by an operation's vendors.

Counterfeit money used by guests to pay their bills will be honored as legal currency by banks.

The primary purpose of a bank reconciliation is to compare an operation's

In a properly operating revenue control system, no product should be issued from a kitchen or bar until a permanent record of the issue is made.

In a properly operating precheck/postcheck revenue control system, product issues should equal product sales.

When developing a revenue control system, managers must ensure that documented product requests are equal to

At what step in the revenue security system must operations' record the value of the employee meals they serve?

In a well-designed revenue control system total guest charges will be equal to total sales receipts.