Question 1

A user sends you an email explaining that her computer has new programs she didn't install, new favorites are appearing in her browser at random, and new icons are appearing on the taskbar. What is the most likely cause of these issues?

Accepted Answer

A)  Hacking by another user
B)  Malware
C)  Company software updates
D)  Automatic Microsoft updates B

Question 2

Which of the following Windows XP Professional built-in tools gives you the ability to connect to another computer's desktop to share the desktop?

Accepted Answer

A)  Remote Desktop
B)  Desktop Sharing
C)  Sharing Desktop
D)  Remote Viewer A

Question 3

John is booting his computer for the first time in 2 weeks. After the CMOS set-up screen, the monitor displays an error message which states "NTLDR is missing". Which of the following options should he use to fix this problem?

Accepted Answer

A)  Boot with a second hard drive.
B)  Boot using the Last Known Good Configuration.
C)  Perform a system restore.
D)  Boot using the Recovery Console. D

Question 4

Where can you find the calibration utility on an Android device?

Accepted Answer

A)  Settings > Calibration
B)  Settings > Display
C)  Settings > General > Calibration
D)  Settings > Advanced > Display
E)  Take off the back cover

Question 5

Mary is certain that one of configuration files is preventing Windows from starting up. But she is not sure which specific file it is. Which diagnostic utility can she use to locate the file causing the issue?

Accepted Answer

A)  Device Manager
B)  Display console
C)  Control Panel
D)  System Configuration Utility

Question 6

Which of the following is not an attribute of a CMOS battery?

Accepted Answer

A)  CMOS batteries are small and are attached directly to the motherboard
B)  CMOS batteries are loosely held to the motherboard by 2-4 clips
C)  CMOS batteries produce more waste heat than other forms of logic
D)  CMOS batteries are mostly circular in shape (although not always)

Question 7

David had configured a password to restrict access to the CMOS setup. Which of the following should he do to remove this password and access the CMOS setup?

Accepted Answer

A)  Clear the CMOS by shortening the CMOS jumper
B)  Boot to a floppy and fdisk the drive
C)  Go into BIOS setup and delete the password
D)  Boot down the computer while holding down the  key

Question 8

Of the following options, which are useful in securing servers? Choose all that apply.

Accepted Answer

A)  Configure the firewall.
B)  Establish strong password security for BIOS access.
C)  Using antivirus software.
D)  Using antiphising software.

Question 9

Harriethas just switched on hersystem and opened a Word document. Unprompted, her computer suddenly connects to the Internet. What kind of attack is this a symptom of?

Accepted Answer

A)  An ACK attack
B)  A worm
C)  A logic bomb
D)  A virus

Question 10

Which of the following is a secure crypto processor that stores cryptographic keys used by other applications?

Accepted Answer

A)  BitLocker Drive Encryption
B)  TPM
C)  Drive locking
D)  BIOS passwords

Question 11

You have informed a customer that you willmeet with her at 10:00 PM. sharp. However, due to some exigency, you are going to be late by a few hours. What should you do?

Accepted Answer

A)  Call the customer over phone and explain that you will be late by a few hours.
B)  Send an email informing the customer that you will be late.
C)  Tell your colleague.
D)  Keep quiet.

Question 12

John is using IE version 6.0 as his browser. He wants to enable ActiveX controls, but he also wants a high level of security level for the Internet. How can he accomplish this?

Accepted Answer

A)  Re-install the browser.
B)  Upgrade to IE 7.0.
C)  He cannot accomplish this. If the security level for the Internet is high, the ActiveX controls are automatically disabled.
D)  Modify the Internet options.

Question 13

You want to test the network connection between a computer and a remote host called www.starwritter.org and increase the size of the ICMP packets sent during the ping to 128. What command do you use?

Accepted Answer

A)  Ping -L 128 www.starwritter.org
B)  Ping -N 128 www.starwritter.org
C)  Ping -A 128 www.starwritter.org
D)  Ping -T 128 www.starwritter.org

Question 14

David reports that the IDE controller on his motherboard has failed. What are his options to fix this problem?

Accepted Answer

A)  Install a new driver.
B)  Reset the ROM BIOS.
C)  Replace the hard drive.
D)  Replace the motherboard.

Question 15

Mary works at a school as an infrastructure administrator. Teachers have complained to management about students misusing the Internet in the computer labs. Which of the following should Mary implement to stop the misuse of Internet?

Accepted Answer

A)  A Firewall
B)  Anti-virus software
C)  The latest security patches
D)  Content filtering software

Question 16

A user states that after saving files on the hard disk, some of the data is inaccessible. The technician suspects a hard disk problem. Which of the following Windows utilities should be used to confirm hard disk issues?

Accepted Answer

A)  chkdsk
B)  dir
C)  diskpart
D)  format

Question 17

In reviewing general specifications for laptop batteries, you discover the following…

Accepted Answer

A)  Current laptops use lithium polymer batteries and maintain the BIOS settings.
B)  Current laptops use lithium polymer batteries but do not maintain the BIOS settings.
C)  Current laptops use nickel lithium batteries and maintain the BIOS settings.
D)  Current laptops use nickel metal-hydride batteries but do not maintain the BIOS settings.

Question 18

The marketing department just installed Windows 7. A manager reports that they are suspicious of a security issue when installing a common and pre-authorized Adobe program. The screens dim, and users are asked if they want to proceed with the install. Is this a security issue?

Accepted Answer

A)  Yes, a virus has been detected.
B)  No, power to the screen is diminished during installation of programs.
C)  No, the User Account Control operates this way.
D)  Yes, the user needs to be logged in as an administrator to install any program.

Question 19

What network topology has each node connected to exactly two other nodes, forming a single pathway for the signal to travel on?

Accepted Answer

A)  Star
B)  Ring
C)  Bus
D)  Mesh

Question 20

Most laptops are not designed for their upgrade options using internal expansion slots. If you are looking at a laptop's motherboard, which expansions sots are you likely to see? Choose all that apply.

Accepted Answer

A)  52-pin Mini PCI slot
B)  100-pin Mini PCI slot
C)  52-pin Mini PCI Express slot
D)  100-pin Mini PPCI Express slot

Exam 6: Other Operating Systems and Technologies