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    CRM The Foundation
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    Exam 12: CRM Program Measurement and Tools
  5. Question
    Useful Measures of Customer Acquisition Do NOT Include Which of the Following
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Useful Measures of Customer Acquisition Do NOT Include Which of the Following

Question 5

Question 5

Multiple Choice

Useful measures of customer acquisition do NOT include which of the following?


A) yield rate
B) capture rate
C) share of category
D) conversion rate
E) conversion efficiency

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