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    Exam 4: Serviced Consumer Behavior
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    The Costs Associated with Changing from One Provider to Another
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The Costs Associated with Changing from One Provider to Another

Question 17

Question 17

Multiple Choice

The costs associated with changing from one provider to another are referred to as _____ costs.


A) performance
B) economic
C) selection
D) switching
E) financial

Correct Answer:

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