Multiple Choice
According to research undertaken by the Behavioral Sciences Research Press,the issue of Call Reluctance is widespread in industry.Which of the following are NOT supported by this research?
A) call reluctance is financially costly to a salesperson, however, customers tend to benefit from dealing with salespeople that experience call reluctance
B) call reluctance may cost a typical salesperson as much as $30,000 per year in lost commissions
C) given time, salespeople tend to overcome call reluctance and embrace the process of calling customers
D) call-reluctant stockbrokers acquire 8fewer new accounts per year than brokers who have learned to manage their fear
E) none of these choices are correct
Correct Answer:

Verified
Correct Answer:
Verified
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