Exam 3: The Marketing Research Process Defining the Problem and Research Objectives

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Once a decision is made regarding the probable cause of a symptom,a firm's management should specify the:

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B

A ________ describes how each sample element is to be drawn from the total population.

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A

________ refers to the number of elements of the population that are used to make up the sample.

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D

________ is the process in which 10% of all respondents in a marketing research study are randomly selected,re-contacted,and asked if they took part in a research study.

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The final research report is often the client's only record of the research project.

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The two main sources of problems are failure to meet an objective and opportunities.

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If you define a problem incorrectly,the error can be overcome through reconstruction.

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If you define a problem incorrectly:

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The research proposal should be viewed as proprietary information.

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If only a partial list of causes is made,it is possible that the real cause will be overlooked,leading ultimately to an incorrect decision.

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Research objectives should specify the unit of measurement used to gather the required information in a research study.

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When ITBs or RFPs are used,there is little dialogue between researchers and managers in terms of defining the problem.

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A(n)________ helps managers recognize failures to meet objectives.

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An intention to purchase is an example of a:

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Action standards specify what actions are to be taken during the initial stages of the marketing research process.

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Jeff is the president of a bank.He wants to find out the satisfaction level of his customers in Dallas on certain dimensions such as friendliness of employees,convenience of location,and availability of loans.Jeff needs to conduct:

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Which of the following is a breach of ethics?

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Which of the following is the first step in the marketing research process?

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Once the decision alternatives for a problem are decided upon,a manager must try to determine the:

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________ are routinely used in all business when a firm desires supplier firms to present proposals or bids.

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