Exam 3: The Marketing Research Process Defining the Problem and Research Objectives

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Managers should conduct marketing research if the cost of the research is less than the value expected from conducting the research.

(True/False)
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A situation analysis is a form of prescriptive research undertaken to gather background information and data pertinent to the problem area that may be helpful in properly defining the problem decision.

(True/False)
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Which of the following is true regarding causal research?

(Multiple Choice)
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________ are assertions that certain reactions will take place if certain decision alternatives are implemented.

(Multiple Choice)
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The annual sales of a company is below its sales objective.The problem the company is facing is a:

(Multiple Choice)
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Which of the following would serve as a good decision rule for managers in establishing the need for marketing research?

(Multiple Choice)
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A problem statement gives information that helps a manager choose the correct decision alternative.

(True/False)
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Company policies dictate whether or not marketing research will be used in decision making.

(True/False)
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A(n)________ occurs when a gap exists between what did happen and what could have happened.

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Causal research,undertaken to help recognize causes and effects,is usually carried out through experiments.

(True/False)
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Conclusions are assertions that certain conditions exist or that certain reactions will take place if the considered alternatives are implemented.

(True/False)
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Research objectives:

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Firms having cash-flow problems should preferably resort to marketing research.

(True/False)
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All research projects follow an orderly step-by-step process.

(True/False)
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The type of research study that describes factors such as consumer attitude,consumer behavior,or competitor strategies is referred to as descriptive research.

(True/False)
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The most popular form of accessing data is:

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Secondary information is collected by research companies and made available to clients who again sell the information to secondary markets.

(True/False)
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A carwash franchiser wants to know how car owners in Austin,TX,would respond to a new promotional message she has just created.She would need to collect secondary data.

(True/False)
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Unless managers have a control system,they will not likely identify problems arising from failure to meet objectives.

(True/False)
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Researchers should conduct a situation analysis when:

(Multiple Choice)
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