Exam 1: Introduction to Marketing Research

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Which of the following is the best definition of marketing research? Marketing research is:

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Barnes & Noble managers were prompted to ________ when presented with marketing research which indicated that its competitor,Amazon,had developed the Kindle to begin selling books online.

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Professors at Texas A&M University conducted research to determine the best way to measure customer satisfaction with services.Their method was published in the Journal of Marketing and may be used by any firm wishing to measure their own customers' satisfaction levels.This would be an example of:

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Marketing strategy is defined as a planned design to reach the largest portion of the market by leveraging the benefits of both low marketing costs and promotion using the mass media to reach the largest audience.

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Allison is the CEO of a large consumer products company.She asks the marketing research department to gather information to help her determine target markets having the most potential from among several market segments.She also asks the research department to give her an assessment as to the best product,price,distribution,and promotion to appeal to the various market segments.Allison is collecting information to help her implement a:

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Which of the following is NOT one of the components of the marketing information system?

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The service-dominant logic for marketing philosophy suggests that marketing decision makers will need less information in the future.

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