Exam 5: Project Scope and Human Resource Planning

Project teams make their most expensive (in terms of both time and money) mistakes during the ________ phase of a project.

Organizations and project managers who use standard processes and ________ have a significant advantage (in terms of cost, time, and accuracy) over those who create a new plan for each and every project.

Which of the following is NOT one of the five interpersonal influence types with respect to managers?

If working overtime becomes the norm, stakeholders and your team will not trust the ________ you develop.

A project manager must figure out what ________ each individual on the team and assign just the right amount and type of work.

________ means that the whole is greater than the sum of the parts.

In the WBS, accountability for each task should be assignable to one team member.

The first step in building the project management ________ is to break down the high-level objectives from the project charter into smaller and smaller requirement pieces, otherwise known as performing systems analysis.

For every project, regardless of size, the project manager should create a roles and responsibilities matrix to be sure everyone knows their tasks.

The project management plan consists of deliverables from each of the other eight knowledge areas.

Which of the following is NOT included in the WBS dictionary?

Frederick Herzberg found that the factors causing job satisfaction are different from those causing job dissatisfaction.

The WBS ________ is the repository for detailed information about the WBS.

A responsible party is assigned to each activity or task at one of four levels: getting the activity ________, getting approval of the work product created in each activity, consulting or reviewing, or informing as an SME.

The final step in collecting requirements is to document how requirements will be ________ throughout the project.

Define scope creep and how it happens in a project.

A project is created to do something - to produce an outcome or ________.

According to Douglas McGregor, ________ workers are inherently lazy and require constant direct supervision.

Theory Z workers emphasizes a more ________ cultural-based approach.

In addition to stakeholders and the other members of the team contributing ideas, other sources of scope may be existing industry standards, organizational culture, or government ________.