Exam 7: Project Quality and Communications Planning

A cost and time disparity estimate exists that it's ________ times more expensive to find an error after the system is deployed than to find that error during requirements discovery.

An affinity diagram is a group decision-making technique designed to sort a large number of ideas, concepts, and opinions into a set of organized groups.

A program is generally a collection of related projects that are being managed in a coordinated way to obtain benefits and control not available from managing them individually.

Quality management planning is so important that many authors add it to the triple constraint of projects (scope, time, cost).

The OPM3 maturity model has three levels of maturity, and each level can exist at a different domain of project management.

Brainstorming can be conducted with or without ________ diagrams.

It has been estimated that as much as 90 percent of a project manager's time is spent in some form of communication.

This is the time and expense needed to restore the product to an acceptable level of performance after it has failed or begun a trend toward failure.

The communications management plan should include description of known oral exchanges of information, as well, such as when and where status meetings will occur.

This is the probability of a product performing as specified without failure over a set period of time.

A program is generally a collection of related projects that are being managed in a coordinated way to obtain benefits and control not available from managing them individually.

Which of the following is NOT one of the processes of the Communications Management knowledge area in the PMBOK?

This is a statistical method to help identify the factors that have influence on the quality of a product or process.

The Ishikawa diagram is commonly referred to as a skull diagram because of its resemblance to the skeleton of a skeleton.

The OPM3 cycle consists of four steps: prepare for assessment; perform assessment; plan for improvements; implement improvements.

Which of the following is NOT a benefit of achieving CMMI-defined maturity?

In Six Sigma methodology, a normal distribution is a bell-shaped curve that is symmetrical about the mean.

The first step in the process used to build the communications management plan is:

Explain the Pareto principle.

The key issue with implementing a balanced scorecard is to make sure you pick the right metrics.