Exam 13: Project Closure
The main goal of the closing process is to finalize all project activities across all ________ groups to formally close the phase or project and, if needed, transfer responsibility for the product to a support or operations department within the organization or perhaps to an external agency.
D
With the aid of the data collected from the procurement audit, what questions can the team can review (describe at least five)?
With the aid of the data collected from the procurement audit, the team can review the following:
• Was the right type of contract used?
• Were milestones achieved by both the buyer and seller? (Referred to as the milestone hit-rate)
• Was the change control process timely and effective, and was it followed?
• Were the deliverables of acceptable quality?
• Was the communications plan effective?
• How well did the project meet financial goals?
• Were the right human resources assigned by the buyer and seller?
• How effective were risk mitigation strategies?
Describe the checklist elements that should be reviewed in the lessons learned session.
The lessons learned session should include a review of the following elements described in the checklist:
• The group should review the project's objectives met/unmet along with quality standards met/unmet.
• The group should review the planned versus actual performance, and if a large variance exists, the group should determine why and make adjustments for future projects.
• The group should review the integrated change control management process: Did it go correctly? Could it be improved? How did the accepted changes affect the project and the product? Could any of the changes have been avoided? If so, a detailed explanation should be drafted for future projects.
• Stakeholder assessment of and opinions about the project should be recorded because the determination of the success of a project rests with them.
• The group should review how well the project methodology worked for this type of project. What changes need to be made? Is additional training needed?
• The group should review the project organizational chart used for any improvements.
• The final output of the closeout process is a document list of activities/issues that went well and those that didn't, complete with explanations and action items for improvements for future projects.
In the final project report, this information answers questions such as: How well did the decision makers perform on the project in terms of speed and accuracy, based on the quality of the information available for decisions? How well did the organizational structure aid the project or hinder the project? Did the decision makers have the correct levels of authority?
Project performance information mainly concerns the quality of the product created.
The decision to terminate a project should be made by key stakeholders who have the ________ to cancel the project.
The procurement review process may or may not be needed, depending on whether outside vendors were used.
The decision to terminate a project should be made by key stakeholders who have the authority to cancel the project.
The formality, number of people involved, and time devoted to the closure process are based on the ________.
Terminating a project, regardless of reason, is an easy choice, especially for large, complex projects.
A procurement audit should be performed to document an honest appraisal of the contract from both sides-the buyer's side and the seller's side.
In some organizations the financial or accounting department requires official signatures in order to close out ________.
This is the first step in the process for project and contract closure.
The single best method project managers can use to improve how they run projects is to learn from past mistakes and past successes.
Describe at least three reasons projects aren't cancelled when they should be.
If a project manager and an organization want to continue making the same mistakes over and over again, they must learn from the past.
The requirements for the formal written contract closing are generally defined in the terms of the SOW.
The closeout meeting, not to be confused with the lessons learned session or postmortem, is very important and should never be skipped.
The tendency is often to leave a completed project as soon as possible and move on to the next, without conducting much of a project ________.
A project manager may be responsible for writing final ________ appraisals for each team member.
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