Question 1

Explain the OD technique of sensitivity training.

Accepted Answer

Sensitivity training is an OD technique

Question 2

As compared to organic structures, mechanistic structures are less resistant to change.

Accepted Answer

A) True 
 B)False

Question 3

Instead of focusing on an organization's business processes, the managers of a reengineered organization focus on the organization's functions.

Accepted Answer

A) True 
 B)False

Question 4

What is organizational change?

Accepted Answer

Organizational change is the process by

Question 5

Which of the following organizational development techniques brings together all of the managers of an organization at a meeting to discuss the issue of whether the organization is meeting its goals effectively?

Accepted Answer

A)  process consultation 
B)  team building 
C)  organizational confrontation meeting 
D)  organizational mirroring 
A)  process consultation 
B)  team building 
C)  organizational confrontation meeting 
D)  organizational mirroring

Question 6

Total quality management (TQM) is an ongoing and constant effort by all of an organization's functions to find new ways to improve the quality of the organization's goods and services.

Accepted Answer

A) True 
 B)False

Question 7

In general, top-down change is easier to implement than bottom-up change because it provokes less resistance.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is an impediment to change?

Accepted Answer

A)  economic and political union among countries 
B)  competition 
C)  differences in functional orientation 
D)  workforce diversity 
A)  economic and political union among countries 
B)  competition 
C)  differences in functional orientation 
D)  workforce diversity

Question 9

Which of the following statements is true regarding top-down change?

Accepted Answer

A)  Generally, top-down change is more difficult to implement than bottom-up change. 
B)  Top-down change is implemented by employees at low levels in the organization and gradually rises until it is felt throughout the organization. 
C)  A top-down change is an evolutionary change. 
D)  Typically, organizations that engage in top-down change are well-run, are used to change, and change often. 
A)  Generally, top-down change is more difficult to implement than bottom-up change. 
B)  Top-down change is implemented by employees at low levels in the organization and gradually rises until it is felt throughout the organization. 
C)  A top-down change is an evolutionary change. 
D)  Typically, organizations that engage in top-down change are well-run, are used to change, and change often.

Question 10

A bottom-up change is a revolutionary change.

Accepted Answer

A) True 
 B)False

Question 11

For the process of reengineering to be successful, it is important to centralize decision-making.

Accepted Answer

A) True 
 B)False

Question 12

Evolutionary change involves not a drastic or sudden altering of the basic nature of an organization's strategy and structure but a constant attempt to improve, adapt, and adjust strategy and structure incrementally to accommodate to changes taking place in the environment.

Accepted Answer

A) True 
 B)False

Question 13

Differences in functional orientation is a major internal force that encourages organizational change.

Accepted Answer

A) True 
 B)False

Question 14

Organizational inertia refers to the tendency of an organization to ________.

Accepted Answer

A)  increasing the number of products produced so as to take advantage of economies of scope 
B)  increase the diversity of its workforce 
C)  decrease cost of production by using economies of scale 
D)  resist change and maintain the status quo 
A)  increasing the number of products produced so as to take advantage of economies of scope 
B)  increase the diversity of its workforce 
C)  decrease cost of production by using economies of scale 
D)  resist change and maintain the status quo

Question 15

Which of the following statements is true regarding organizational change?

Accepted Answer

A)  Planned organizational change is normally targeted at increasing environmental dynamism. 
B)  Organizational change should take place only when the company is operating in loss. 
C)  Organizational change is aimed at increasing the effectiveness of the organization. 
D)  Organizational change typically involves changing the technical capabilities of the company without changing its human and functional resources. 
A)  Planned organizational change is normally targeted at increasing environmental dynamism. 
B)  Organizational change should take place only when the company is operating in loss. 
C)  Organizational change is aimed at increasing the effectiveness of the organization. 
D)  Organizational change typically involves changing the technical capabilities of the company without changing its human and functional resources.

Question 16

Which of the following is the main reason behind companies losing their effectiveness?

Accepted Answer

A)  depletion of resources 
B)  decreased bargaining power of suppliers 
C)  inability to change 
D)  decreased environmental dynamism 
A)  depletion of resources 
B)  decreased bargaining power of suppliers 
C)  inability to change 
D)  decreased environmental dynamism

Question 17

Discuss the difference between evolutionary and revolutionary change.

Accepted Answer

Evolutionary change is gradual, incremen

Question 18

The goal of "reengineering" is to ________.

Accepted Answer

A)  achieve continuous, incremental improvements in organizational functions 
B)  obtain resources from the external environment at the lowest possible costs 
C)  improve businesses processes 
D)  decrease the bargaining power of the customers 
A)  achieve continuous, incremental improvements in organizational functions 
B)  obtain resources from the external environment at the lowest possible costs 
C)  improve businesses processes 
D)  decrease the bargaining power of the customers

Question 19

Which of the following terms refers to a strategy for generating and acquiring knowledge that managers can use to define an organization's future state?

Accepted Answer

A)  restructuring 
B)  organizational Development 
C)  action research 
D)  benchmarking 
A)  restructuring 
B)  organizational Development 
C)  action research 
D)  benchmarking

Question 20

Which of the following characteristics of organizational structure is most likely to resist organizational change?

Accepted Answer

A)  decentralized decision-making 
B)  standardization of behavior through rules and procedures 
C)  flat hierarchy of authority 
D)  extensive use of mutual adjustment 
A)  decentralized decision-making 
B)  standardization of behavior through rules and procedures 
C)  flat hierarchy of authority 
D)  extensive use of mutual adjustment

Explain the OD technique of sensitivity training.

As compared to organic structures, mechanistic structures are less resistant to change.

Instead of focusing on an organization's business processes, the managers of a reengineered organization focus on the organization's functions.

What is organizational change?

Which of the following organizational development techniques brings together all of the managers of an organization at a meeting to discuss the issue of whether the organization is meeting its goals effectively?

Total quality management (TQM) is an ongoing and constant effort by all of an organization's functions to find new ways to improve the quality of the organization's goods and services.

In general, top-down change is easier to implement than bottom-up change because it provokes less resistance.

Which of the following is an impediment to change?

Which of the following statements is true regarding top-down change?

A bottom-up change is a revolutionary change.

For the process of reengineering to be successful, it is important to centralize decision-making.

Evolutionary change involves not a drastic or sudden altering of the basic nature of an organization's strategy and structure but a constant attempt to improve, adapt, and adjust strategy and structure incrementally to accommodate to changes taking place in the environment.

Differences in functional orientation is a major internal force that encourages organizational change.

Organizational inertia refers to the tendency of an organization to ________.

Which of the following statements is true regarding organizational change?

Which of the following is the main reason behind companies losing their effectiveness?

Discuss the difference between evolutionary and revolutionary change.

The goal of "reengineering" is to ________.

Which of the following terms refers to a strategy for generating and acquiring knowledge that managers can use to define an organization's future state?

Which of the following characteristics of organizational structure is most likely to resist organizational change?

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 10: Types and Forms of Organizational Change

Explain the OD technique of sensitivity training.

As compared to organic structures, mechanistic structures are less resistant to change.

Instead of focusing on an organization's business processes, the managers of a reengineered organization focus on the organization's functions.

What is organizational change?

Which of the following organizational development techniques brings together all of the managers of an organization at a meeting to discuss the issue of whether the organization is meeting its goals effectively?

Total quality management (TQM) is an ongoing and constant effort by all of an organization's functions to find new ways to improve the quality of the organization's goods and services.

In general, top-down change is easier to implement than bottom-up change because it provokes less resistance.

Which of the following is an impediment to change?

Which of the following statements is true regarding top-down change?

A bottom-up change is a revolutionary change.

For the process of reengineering to be successful, it is important to centralize decision-making.

Evolutionary change involves not a drastic or sudden altering of the basic nature of an organization's strategy and structure but a constant attempt to improve, adapt, and adjust strategy and structure incrementally to accommodate to changes taking place in the environment.

Differences in functional orientation is a major internal force that encourages organizational change.

Organizational inertia refers to the tendency of an organization to ________.

Which of the following statements is true regarding organizational change?

Which of the following is the main reason behind companies losing their effectiveness?

Discuss the difference between evolutionary and revolutionary change.

The goal of "reengineering" is to ________.

Which of the following terms refers to a strategy for generating and acquiring knowledge that managers can use to define an organization's future state?

Which of the following characteristics of organizational structure is most likely to resist organizational change?

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters