Exam 18: Creating Competitive Advantage
Exam 1: Marketing: Creating Customer Value and Engagement136 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships148 Questions
Exam 3: Analyzing the Marketing Environment145 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights145 Questions
Exam 5: Consumer Markets and Buyer Behavior148 Questions
Exam 6: Business Markets and Business Buyer Behavior149 Questions
Exam 7: Customer-Driven Marketing Strategy: Creating Value for Target Customers147 Questions
Exam 8: Products, Services, and Brands: Building Customer Value150 Questions
Exam 9: New Product Development and Product Life-Cycle Strategies143 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value142 Questions
Exam 11: Pricing Strategies: Additional Considerations149 Questions
Exam 12: Marketing Channels: Delivering Customer Value150 Questions
Exam 13: Retailing and Wholesaling147 Questions
Exam 14: Engaging Customers and Communicating Customer Value: Integrated Marketing Communications Strategy146 Questions
Exam 15: Advertising and Public Relations150 Questions
Exam 16: Personal Selling and Sales Promotion149 Questions
Exam 17: Direct, Online, Social Media, and Mobile Marketing140 Questions
Exam 18: Creating Competitive Advantage147 Questions
Exam 19: The Global Marketplace150 Questions
Exam 20: Sustainable Marketing: Social Responsibility and Ethics150 Questions
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A company that pursues ________ will react much more strongly to a competitor's cost reducing manufacturing breakthrough than to the same competitor's advertising increase.
(Multiple Choice)
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A market challenger that matches the competitor's product, advertising, price, and distribution efforts is most likely ________.
(Multiple Choice)
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An industry often contains "good" competitors and "bad" competitors. Define each term and discuss scenarios with both "good" and "bad" competitors. How might "good" competitors choose to react to "bad" competition?
(Essay)
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What is the LEAST relevant question to ask when assessing a firm's main competitor?
(Multiple Choice)
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Which of the following is a positive aspect of a competitor-centered company?
(Multiple Choice)
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Companies need to know each competitor's product quality, features, and mix; customer services; pricing policy; distribution coverage; sales force strategy; and advertising and sales promotion programs. These are all the dimensions that identify ________ groups within the industry.
(Multiple Choice)
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A firm should compete with ________ competitors in order to sharpen its abilities. Succeeding against these competitors often provides greater returns.
(Multiple Choice)
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Companies can identify their competitors from both ________ points of view.
(Multiple Choice)
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Nintendo, producer of the Wii video game console, might define its competitors as other makers of physically interactive video games. But from a(n) ________ point of view, it would include all firms making physically interactive recreational products.
(Multiple Choice)
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The presence of competitors may serve less-attractive segments or lead to more product differentiation.
(True/False)
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Discuss customer intimacy. Why is it important? Provide an example of a company that successfully abides by this value discipline.
(Essay)
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Discuss two ways a market challenger can best attack the chosen competitor and achieve its strategic objectives. Explain when a challenger should use these attacks and provide examples of companies that have used these methods.
(Essay)
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Refer to the scenario below to answer the following question(s).
Essential-Beauty is a rapidly growing firm that manufactures women's makeup, perfumes, and nail-care products. The company has established itself as a high-end cosmetic product brand available at most national drug stores. In the past, almost all of the advertising for Essential-Beauty has been in women's fashion magazines.
The firm is now launching a new line of skin care products, ranging from facial cleansers to body lotion. These products are designed to be marketed to a broader audience, so the marketing team is exploring the effectiveness of different promotional mixes.
-Before deciding to launch the new line of products, Essential-Beauty conducted extensive market research to make sure the products were optimally positioned. A complete marketing plan including mobile advertising, magazine advertising, event sponsorship, and sales promotions was established long before the products themselves were ready for market. In this case, Essential-Beauty was using ________.
(Multiple Choice)
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Marketing managers need a deep understanding of a given competitor's mentality if they want to anticipate how the competitor will act or react. Discuss the different ways competitors act or react. Why do they do so? Use examples to support your thoughts.
(Essay)
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"Destroying" a close competitor can actually damage a company's market share in the long run.
(True/False)
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To plan effective marketing strategies, the company must ignore its competitors.
(True/False)
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Companies that have been in existence for some time often lose the marketing creativity and passion that they had at the start. They often need to refresh their marketing strategies and try new approaches, known as ________.
(Multiple Choice)
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In the audio equipment industry, Philips and Sony belong to the same ________.
(Multiple Choice)
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Most companies will compete with ________ rather than ________.
(Multiple Choice)
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