Exam 10: Producing World-Class Goods and Services

Featured Furnishings is a company that specializes in producing custom-made furniture.A continuous production process would be the most efficient way for Featured Furnishings to produce its products.

At Stevens Manufacturing,workers are organized in teams that combine their efforts to produce complex units of a final product.Stevens is using a facility layout known as a(n):

Which types of organizations manufacture goods and provide services?

Manufacturing firms are more likely to succeed if they focus exclusively on the production of goods and allow other firms to provide services.

In ____________,materials are physically or chemically changed to produce a product.

One valid criticism of modern production planning methods such as ERP is that there is no way to use recent advances in information technology (IT)with these systems.

The goal of lean manufacturing is to:

In ______________,machines are designed to do multiple tasks so that they can produce a variety of products.

How has the emphasis of quality control changed in recent years? Describe some of the modern quality control techniques that illustrate this change in emphasis.

The purpose of computer-integrated manufacturing (CIM)is to unite computer-aided design with computer-aided manufacturing.

Aaron Nance is a freshman in college who has not yet decided on his academic major.He is thinking about majoring in operations management and is concerned about job opportunities in this field.Which of the following statements about jobs for operations management majors is most accurate? If he majors in operations management,Aaron will

HandZone,a manufacturer of high quality gloves and a variety of fashion accessories,already has both computer-aided design and computer-aided manufacturing.Unfortunately,the two systems cannot communicate with each other.David Warmdigit,a production manager at HandZone,has heard about some software that allows CAD and CAM to work together,and wants to learn more about it.David is interested in:

The advantage of computer-integrated manufacturing software is that it allows computer-aided design machines to communicate directly with computer aided manufacturing machines.

Integration of computers into the design and manufacture of products is the development that has had the greatest impact on production techniques and strategies in recent years.

Enterprise resource planning (ERP)is simpler and less sophisticated than manufacturing resource planning (MRP).

Edwin Rivera is a production manager who believes his firm uses more of virtually all types of resources than is necessary to produce its products.He would like to find a way to cut back on labour,and reduce the firm's investment in tools and space as well.It seems that Edwin would like to adopt:

Marci is majoring in operations management at ABC University.Unfortunately,the evolution of Canada from a manufacturing-oriented to a service-oriented economy means that Marci will probably find few job openings in her chosen area.

__________ enables firms to compete in time and in efficiency.

____________ uses computers to help design products.

Which of the following statements best describes the distinction between production management and operations management? Production management involves the activities managers perform to: