Question 1

Gantt charts are used to measure production progress.

Accepted Answer

A) True 
 B)False

Question 2

A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n):

Accepted Answer

A) just-in-time process. 
B) lean manufacturing system. 
C) analytic process. 
D) intermittent process. 
A) just-in-time process. 
B) lean manufacturing system. 
C) analytic process. 
D) intermittent process.

Question 3

_________ is the function in the firm that searches for quality material resources,finds the best suppliers,and negotiates the best price.

Accepted Answer

A) Marketing 
B) Collective bargaining 
C) Bartering 
D) Purchasing 
A) Marketing 
B) Collective bargaining 
C) Bartering 
D) Purchasing

Question 4

With the ________________ inventory control system,producers hold a bare minimum of parts and materials in storage.

Accepted Answer

A) ABC 
B) first-in,first-out 
C) just-in-time 
D) maximin 
A) ABC 
B) first-in,first-out 
C) just-in-time 
D) maximin

Question 5

The integration and organization of information and logistics across firms is a function of supply chain management.

Accepted Answer

A) True 
 B)False

Question 6

Discuss how operations management applies to the service sector

Accepted Answer

Operations management in the service sec

Question 7

Lometrica is a successful firm that has just been certified as having met all of the latest ISO 9000 standards.We can conclude that Lometrica is doing a world-class job of managing the environmental impact of its operations.

Accepted Answer

A) True 
 B)False

Question 8

A big advantage of computer-integrated manufacturing software is that it:

Accepted Answer

A) allows CAD machines to communicate directly with CAM machines. 
B) replaces "dumb" robots with "smart" computers. 
C) allows personal computers to communicate directly with the firm's mainframe. 
D) controls all of the actions of the assembly line from a central location. 
A) allows CAD machines to communicate directly with CAM machines. 
B) replaces "dumb" robots with "smart" computers. 
C) allows personal computers to communicate directly with the firm's mainframe. 
D) controls all of the actions of the assembly line from a central location.

Question 9

What are the ISO 9000 and ISO 14000 standards? Why are they important?

Accepted Answer

ISO 9000 refers to quality management as

Question 10

The function that searches for high-quality material resources,finds the best suppliers and negotiates the best price is called planning.

Accepted Answer

A) True 
 B)False

Question 11

Manufacturers of custom-designed furniture would use which type of process?

Accepted Answer

A) continuous 
B) intermittent 
C) assembly 
D) process 
A) continuous 
B) intermittent 
C) assembly 
D) process

Question 12

Businesses that provide services typically cannot use mass customization because services are not tangible products that can be customized.

Accepted Answer

A) True 
 B)False

Question 13

Operations management is a specialized area in management that is concerned with the production of both goods and services.

Accepted Answer

A) True 
 B)False

Question 14

Cooltreet,Inc.combines sugar,cream,eggs,and flavourings,then churns and cools the resulting mixture to a very low temperature until it freezes,creating ice cream.The method Cooltreet is using is an example of:

Accepted Answer

A) an analytic production system. 
B) process manufacturing. 
C) an assembly process. 
D) a symbiotic process. 
A) an analytic production system. 
B) process manufacturing. 
C) an assembly process. 
D) a symbiotic process.

Question 15

PERT charts were developed in the 1990s.

Accepted Answer

A) True 
 B)False

Question 16

A just-in-time inventory system usually reduces costs for:

Accepted Answer

A) both the producer and its suppliers. 
B) suppliers,but not the producer. 
C) the producer,but not its suppliers. 
D) neither the supplier or the producer,though it does lead to more flexibility for both. 
A) both the producer and its suppliers. 
B) suppliers,but not the producer. 
C) the producer,but not its suppliers. 
D) neither the supplier or the producer,though it does lead to more flexibility for both.

Question 17

For Canadian manufacturers to be competitive,they must find ways to keep the costs of inputs down and yet still increase output.

Accepted Answer

A) True 
 B)False

Question 18

Solarsys Aeronautics has just been awarded a contract to build a large lab module that will be attached to a new space station.The module is approximately 48 feet long,17 feet in diameter,and weighs over sixty tons.Solarsys should use an assembly line plant layout to produce this module.

Accepted Answer

A) True 
 B)False

Question 19

Lean manufacturing is a strategy of producing standardized products that have no frills or extra features in order to keep prices low.

Accepted Answer

A) True 
 B)False

Question 20

Manufacturing firms that want to minimize time-to-market are likely to choose facility sites that give them easy access to their preferred modes of transportation.

Accepted Answer

A) True 
 B)False

Gantt charts are used to measure production progress.

A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n):

_________ is the function in the firm that searches for quality material resources,finds the best suppliers,and negotiates the best price.

With the ________________ inventory control system,producers hold a bare minimum of parts and materials in storage.

The integration and organization of information and logistics across firms is a function of supply chain management.

Discuss how operations management applies to the service sector

Lometrica is a successful firm that has just been certified as having met all of the latest ISO 9000 standards.We can conclude that Lometrica is doing a world-class job of managing the environmental impact of its operations.

A big advantage of computer-integrated manufacturing software is that it:

What are the ISO 9000 and ISO 14000 standards? Why are they important?

The function that searches for high-quality material resources,finds the best suppliers and negotiates the best price is called planning.

Manufacturers of custom-designed furniture would use which type of process?

Businesses that provide services typically cannot use mass customization because services are not tangible products that can be customized.

Operations management is a specialized area in management that is concerned with the production of both goods and services.

Cooltreet,Inc.combines sugar,cream,eggs,and flavourings,then churns and cools the resulting mixture to a very low temperature until it freezes,creating ice cream.The method Cooltreet is using is an example of:

PERT charts were developed in the 1990s.

A just-in-time inventory system usually reduces costs for:

For Canadian manufacturers to be competitive,they must find ways to keep the costs of inputs down and yet still increase output.

Solarsys Aeronautics has just been awarded a contract to build a large lab module that will be attached to a new space station.The module is approximately 48 feet long,17 feet in diameter,and weighs over sixty tons.Solarsys should use an assembly line plant layout to produce this module.

Lean manufacturing is a strategy of producing standardized products that have no frills or extra features in order to keep prices low.

Manufacturing firms that want to minimize time-to-market are likely to choose facility sites that give them easy access to their preferred modes of transportation.

Taking Risks and Making Profits Within the Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Adapting Organizations to Todays Markets

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Understanding Employeemanagement Issues and Relations

Marketing: Building Customer and Stakeholder Relationships

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management

The Financial Services Industry in Canada

Filters

Exam 10: Producing World-Class Goods and Services

Gantt charts are used to measure production progress.

A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n):

_________ is the function in the firm that searches for quality material resources,finds the best suppliers,and negotiates the best price.

With the ________________ inventory control system,producers hold a bare minimum of parts and materials in storage.

The integration and organization of information and logistics across firms is a function of supply chain management.

Discuss how operations management applies to the service sector

Lometrica is a successful firm that has just been certified as having met all of the latest ISO 9000 standards.We can conclude that Lometrica is doing a world-class job of managing the environmental impact of its operations.

A big advantage of computer-integrated manufacturing software is that it:

What are the ISO 9000 and ISO 14000 standards? Why are they important?

The function that searches for high-quality material resources,finds the best suppliers and negotiates the best price is called planning.

Manufacturers of custom-designed furniture would use which type of process?

Businesses that provide services typically cannot use mass customization because services are not tangible products that can be customized.

Operations management is a specialized area in management that is concerned with the production of both goods and services.

Cooltreet,Inc.combines sugar,cream,eggs,and flavourings,then churns and cools the resulting mixture to a very low temperature until it freezes,creating ice cream.The method Cooltreet is using is an example of:

PERT charts were developed in the 1990s.

A just-in-time inventory system usually reduces costs for:

For Canadian manufacturers to be competitive,they must find ways to keep the costs of inputs down and yet still increase output.

Solarsys Aeronautics has just been awarded a contract to build a large lab module that will be attached to a new space station.The module is approximately 48 feet long,17 feet in diameter,and weighs over sixty tons.Solarsys should use an assembly line plant layout to produce this module.

Lean manufacturing is a strategy of producing standardized products that have no frills or extra features in order to keep prices low.

Manufacturing firms that want to minimize time-to-market are likely to choose facility sites that give them easy access to their preferred modes of transportation.

Taking Risks and Making Profits Within the Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Adapting Organizations to Todays Markets

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Understanding Employeemanagement Issues and Relations

Marketing: Building Customer and Stakeholder Relationships

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management

The Financial Services Industry in Canada

Filters