Exam 11: Managing Knowledge

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You are advising a multimedia company on the best type of knowledge management system to help them archive digital video and sound clips. Which of the following will suit their needs?

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Why are knowledge workers so important to the digital firm? What are their functions and which of these do you feel is most critical to the success of the firm? Why?

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Fuzzy logic is a type of

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Specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company are called

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Genetic algorithms

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The flow of events or transactions captured by an organization's system describes

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From your reading of the chapter case, which of the following was the primary knowledge management challenge facing the city of Denver?

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Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

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CAD is a type of intelligent technique.

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How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

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