Question 1

Forward chaining is

Accepted Answer

A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis. 
A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis.

Question 2

Knowledge is universally applicable and easily moved.

Accepted Answer

A) True 
 B)False

Question 3

Systems that integrate genetic algorithms, fuzzy logic, neural networks, and expert systems are called ________ systems.

Accepted Answer

The answer of Systems that integrate genetic algorithms, fuzzy logic,...

Question 4

Which of the following are the three major types of knowledge management systems?

Accepted Answer

A)  management information systems, decision support systems, and transaction processing systems 
B)  enterprise systems, customer support systems, and supply chain management systems 
C)  database management systems, expert systems, and knowledge work systems 
D)  enterprise-wide knowledge management systems, knowledge work systems, and intelligent techniques 
A)  management information systems, decision support systems, and transaction processing systems 
B)  enterprise systems, customer support systems, and supply chain management systems 
C)  database management systems, expert systems, and knowledge work systems 
D)  enterprise-wide knowledge management systems, knowledge work systems, and intelligent techniques

Question 5

A(n) ________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.

Accepted Answer

The answer of A(n) ________ is a type of intelligent...

Question 6

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as ________.

Accepted Answer

membership

Question 7

Which of the following would not be considered semistructured knowledge?

Accepted Answer

A)  request for proposals 
B)  voice-mail 
C)  videos 
D)  e-mail 
A)  request for proposals 
B)  voice-mail 
C)  videos 
D)  e-mail

Question 8

Virtually all expert systems deal with problems of

Accepted Answer

A)  policy development. 
B)  classification. 
C)  logic and control. 
D)  high complexity. 
A)  policy development. 
B)  classification. 
C)  logic and control. 
D)  high complexity.

Question 9

The model of human knowledge used by expert systems is called the ________.

Accepted Answer

The answer of The model of human knowledge used by...

Question 10

Which of the following is not a Web 2.0 tool firms are using to foster collaboration?

Accepted Answer

A)  blogs 
B)  intranets 
C)  wikis 
D)  social bookmarking 
A)  blogs 
B)  intranets 
C)  wikis 
D)  social bookmarking

Question 11

Briefly outline the knowledge management chain as it might apply to the online catalog system of a public library.

Accepted Answer

Steps in the knowledge management chain

Question 12

Which of the following would not be classified as a knowledge work system?

Accepted Answer

A)  computer-aided design system 
B)  3D visualization system 
C)  investment workstations 
D)  expert system 
A)  computer-aided design system 
B)  3D visualization system 
C)  investment workstations 
D)  expert system

Question 13

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Accepted Answer

A) True 
 B)False

Question 14

Hardware and software that attempts to emulate the processing patterns of the biological brain best describes

Accepted Answer

A)  a neural network. 
B)  an expert system. 
C)  case-based reasoning. 
D)  fuzzy logic. 
A)  a neural network. 
B)  an expert system. 
C)  case-based reasoning. 
D)  fuzzy logic.

Question 15

Discuss the concept of virtual reality, especially with regard to VRML and its applications in the business arena.

Accepted Answer

Virtual reality systems use interactive

Question 16

Which of the following is not one of the main four dimensions of knowledge described in the chapter?

Accepted Answer

A)  Knowledge is a firm asset. 
B)  Knowledge has different forms. 
C)  Knowledge has no locations. 
D)  Knowledge is situational. 
A)  Knowledge is a firm asset. 
B)  Knowledge has different forms. 
C)  Knowledge has no locations. 
D)  Knowledge is situational.

Question 17

A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

Accepted Answer

The answer of A(n) ________ is a scheme for classifying...

Question 18

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Accepted Answer

A)  change management. 
B)  knowledge networking. 
C)  the knowledge value chain. 
D)  organizational learning. 
A)  change management. 
B)  knowledge networking. 
C)  the knowledge value chain. 
D)  organizational learning.

Question 19

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Accepted Answer

A)  fuzzy logic 
B)  intelligent agents 
C)  genetic algorithms 
D)  none of the above 
A)  fuzzy logic 
B)  intelligent agents 
C)  genetic algorithms 
D)  none of the above

Question 20

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Accepted Answer

A) True 
 B)False

Forward chaining is

Knowledge is universally applicable and easily moved.

Systems that integrate genetic algorithms, fuzzy logic, neural networks, and expert systems are called ________ systems.

Which of the following are the three major types of knowledge management systems?

A(n) ________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as ________.

Which of the following would not be considered semistructured knowledge?

Virtually all expert systems deal with problems of

The model of human knowledge used by expert systems is called the ________.

Which of the following is not a Web 2.0 tool firms are using to foster collaboration?

Briefly outline the knowledge management chain as it might apply to the online catalog system of a public library.

Which of the following would not be classified as a knowledge work system?

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Hardware and software that attempts to emulate the processing patterns of the biological brain best describes

Discuss the concept of virtual reality, especially with regard to VRML and its applications in the business arena.

Which of the following is not one of the main four dimensions of knowledge described in the chapter?

A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

Changing organizational behavior by sensing and responding to new experience and knowledge is called

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Forward chaining is

Knowledge is universally applicable and easily moved.

Systems that integrate genetic algorithms, fuzzy logic, neural networks, and expert systems are called ________ systems.

Which of the following are the three major types of knowledge management systems?

A(n) ________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as ________.

Which of the following would not be considered semistructured knowledge?

Virtually all expert systems deal with problems of

The model of human knowledge used by expert systems is called the ________.

Which of the following is not a Web 2.0 tool firms are using to foster collaboration?

Briefly outline the knowledge management chain as it might apply to the online catalog system of a public library.

Which of the following would not be classified as a knowledge work system?

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Hardware and software that attempts to emulate the processing patterns of the biological brain best describes

Discuss the concept of virtual reality, especially with regard to VRML and its applications in the business arena.

Which of the following is not one of the main four dimensions of knowledge described in the chapter?

A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

Changing organizational behavior by sensing and responding to new experience and knowledge is called

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters