Question 1

Match the term with its definition. Some terms may not be used.
-A company that sets up co-employment agreements

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity G

Question 2

The owner of a growing business wonders when to hire a human resource manager. The most likely time would be when

Accepted Answer

A)  labor turnover rate is low. 
B)  total employment exceeds 100. 
C)  employees are not unionized. 
D)  morale is high. 
A)  labor turnover rate is low. 
B)  total employment exceeds 100. 
C)  employees are not unionized. 
D)  morale is high. B

Question 3

The small firm has a particularly strong need to develop both managerial and professional employees.

Accepted Answer

A) True 
 B)False  True

Question 4

Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties is known as

Accepted Answer

A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity. 
A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity.

Question 5

A person who interviews well should not automatically be hired.

Accepted Answer

A) True 
 B)False

Question 6

Temporary help agencies are good sources of employees when extensive training is required.

Accepted Answer

A) True 
 B)False

Question 7

Requesting a credit report to establish an applicant's employment eligibility is illegal according to the Fair Credit Reporting Act.

Accepted Answer

A) True 
 B)False

Question 8

Match the term with its definition. Some terms may not be used.
-Financial incentive based on number of units produced

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 9

A compensation system based on time is most appropriate for jobs in which

Accepted Answer

A)  performance is not easy to measure. 
B)  responsibilities are difficult to understand. 
C)  fringe benefits are an important part of the compensation offered. 
D)  commissions make up a significant portion of compensation received. 
A)  performance is not easy to measure. 
B)  responsibilities are difficult to understand. 
C)  fringe benefits are an important part of the compensation offered. 
D)  commissions make up a significant portion of compensation received.

Question 10

Profit-sharing is of little use as an incentive in small companies because profits are often too small to share.

Accepted Answer

A) True 
 B)False

Question 11

What type of interviewing involves asking applicants how they might react to hypothetical situations?

Accepted Answer

A)  Behavioral 
B)  Depth 
C)  Stress 
D)  Traditional 
A)  Behavioral 
B)  Depth 
C)  Stress 
D)  Traditional

Question 12

Identify and explain the advantages of five "selling points" a small company can use to attract candidates.

Accepted Answer

1. Entrepreneurial companies allow new m

Question 13

Small firms give employees a share of ownership in the business through

Accepted Answer

A)  profit plans. 
B)  group incentive plans. 
C)  employee stock ownership plans. 
D)  action-sharing plans. 
A)  profit plans. 
B)  group incentive plans. 
C)  employee stock ownership plans. 
D)  action-sharing plans.

Question 14

Considering the weaknesses of interviewing, how can the procedure be made more effective in selecting employees?

Accepted Answer

A weaknesses of the interviewing process

Question 15

By following constructive personnel policies, small firms can improve the relationship between management and a union.

Accepted Answer

A) True 
 B)False

Question 16

Match the term with its definition. Some terms may not be used.
-Legislation prohibiting discrimination based on race, color, religion, sex, or national origin

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 17

The Civil Rights Act applies to any employer of _______ or more people.

Accepted Answer

A)  3 
B)  15 
C)  27 
D)  40 
A)  3 
B)  15 
C)  27 
D)  40

Question 18

Match the term with its definition. Some terms may not be used.
-Federal law that establishes a minimum wage and provides for overtime pay

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 19

The purpose of job instruction training is to help supervisors eliminate employees who are weak hires.

Accepted Answer

A) True 
 B)False

Question 20

The U.S. Department of Labor projects which trend in workforce composition?

Accepted Answer

A)  Increased numbers of Hispanic workers 
B)  Decreased average age 
C)  Decreased numbers of Black and Asians workers 
D)  Increased participation of women in the workforce 
A)  Increased numbers of Hispanic workers 
B)  Decreased average age 
C)  Decreased numbers of Black and Asians workers 
D)  Increased participation of women in the workforce

Exam 20: Managing Human Resources

Match the term with its definition. Some terms may not be used. -A company that sets up co-employment agreements

The owner of a growing business wonders when to hire a human resource manager. The most likely time would be when

The small firm has a particularly strong need to develop both managerial and professional employees.

Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties is known as

A person who interviews well should not automatically be hired.

Temporary help agencies are good sources of employees when extensive training is required.

Requesting a credit report to establish an applicant's employment eligibility is illegal according to the Fair Credit Reporting Act.

Match the term with its definition. Some terms may not be used. -Financial incentive based on number of units produced

A compensation system based on time is most appropriate for jobs in which

Profit-sharing is of little use as an incentive in small companies because profits are often too small to share.

What type of interviewing involves asking applicants how they might react to hypothetical situations?

Identify and explain the advantages of five "selling points" a small company can use to attract candidates.

Small firms give employees a share of ownership in the business through

Considering the weaknesses of interviewing, how can the procedure be made more effective in selecting employees?

By following constructive personnel policies, small firms can improve the relationship between management and a union.

Match the term with its definition. Some terms may not be used. -Legislation prohibiting discrimination based on race, color, religion, sex, or national origin

The Civil Rights Act applies to any employer of _______ or more people.

Match the term with its definition. Some terms may not be used. -Federal law that establishes a minimum wage and provides for overtime pay

The purpose of job instruction training is to help supervisors eliminate employees who are weak hires.

The U.S. Department of Labor projects which trend in workforce composition?

The Entrepreneurial Life

Integrity and Ethics: Foundations for Success in Small Business

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Business

Professional Management and the Small Business

Managing Operations

Managing the Firms Assets

Managing Risk in the Small Business

A: Managing Risk in the Small Business

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