Exam 20: Managing Human Resources

Explain the nature of orientation programs and why they are needed.

Small firms must be exceed large firms in wage and salary levels in order to attract well-qualified personnel.

Amanda is paid $0.45 for every widget she produces. This type of pay plan is:

The use of temporary employees provides management with an introduction to individuals whose performance may justify an offer of permanent employment.

Executive search firms should only be used by large companies because of their cost.

A job description refers to a listing of the knowledge, skills, abilities, and other characteristics necessary to perform a job.

After defining each of the following statutes, state who has to abide by the law: a) Civil Rights Act, b) Occupational Safety and Health Act, c) Fair Labor Standards Act and d) Family and Medical Leave Act.

To be the most useful, a test for a potential applicant should be

Public employment offices are a useful source of clerical workers, unskilled laborers, production workers, and technicians.

Match the term with its definition. Some terms may not be used. -Instruction at the place of employment, supervised by a professional trainer or experienced employee

In a small business, a human resource manager is generally desirable when employee morale is satisfactory and the labor turnover is extremely low.

The differences among employees on such dimensions as gender, age, ethnicity, and race is known as

Most small businesses complete their own background investigations of job applicants by using information readily available online.

Employee benefits are expensive, amounting to more than 40 percent of payroll expense for many small firms.

Match the term with its definition. Some terms may not be used. -A list of the knowledge, skills, abilities, and other characteristics needed to perform a specific job

Employers will often provide such perks as health insurance and paid vacation that are designed to be attractive and useful to employees. Collectively these perks are known as:

Prospective employers can legally select employees based on the applicant's

James is investigating the advantages of employee outsourcing. It appears that the greatest benefit will be to free him and his firm from

Judy, a small business owner of a CPA firm, wishes to persuade a highly qualified applicant to consider a position with her firm, even though the applicant has also had offers from large corporate CPA firms. What should Judy emphasize to the applicant?

The quality of a firm's employees determines the firm's potential.