Question 1

The job specifications list the duties the incumbent is expected to perform.

Accepted Answer

A) True 
 B)False

Question 2

Preparation of employees for career advancement through education, job experiences, network development, and performance assessment is called

Accepted Answer

A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity. 
A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity.

Question 3

The Internet is a low-cost, effective tool for recruiting qualified candidates.

Accepted Answer

A) True 
 B)False

Question 4

Since Cynthia needs to obtain a replacement for Olivia (who is having a baby and will be out for 12 weeks), what would be the expected first choice to locate a replacement?

Accepted Answer

A)  employee referrals 
B)  help-wanted advertising 
C)  public employment agencies 
D)  temporary help agencies 
A)  employee referrals 
B)  help-wanted advertising 
C)  public employment agencies 
D)  temporary help agencies

Question 5

Tom is experiencing difficulty in recruiting competent technicians for his business. One way to increase the attractiveness of his small business is by using

Accepted Answer

A)  flexible work schedules. 
B)  job descriptions. 
C)  performance testing. 
D)  private employment agencies. 
A)  flexible work schedules. 
B)  job descriptions. 
C)  performance testing. 
D)  private employment agencies.

Question 6

Small companies are more likely to employ immigrants than larger firms.

Accepted Answer

A) True 
 B)False

Question 7

The hiring practices at 37signals support small firms using additional "test drives" even if a prospective employee has passed a reliable and valid test.

Accepted Answer

A) True 
 B)False

Question 8

As his business grows, George finds he does not have either the time or the skills to manage the human resources function. He has decided to outsource part of personnel management to an organization that handles paperwork and administers benefits for his employees in an arrangement called:

Accepted Answer

A)  a joint venture. 
B)  co-employment. 
C)  employment benefits. 
D)  human resourcing. 
A)  a joint venture. 
B)  co-employment. 
C)  employment benefits. 
D)  human resourcing.

Question 9

When innovation is important to a firm's competitiveness, the company should steer clear of hiring minorities.

Accepted Answer

A) True 
 B)False

Question 10

Private employment agencies administer the various state unemployment insurance programs.

Accepted Answer

A) True 
 B)False

Question 11

New employees benefit most from orientation when it is given

Accepted Answer

A)  during the employment review. 
B)  after selection, but prior to reporting for work. 
C)  during the first two or three days on the job. 
D)  during the first year of employment. 
A)  during the employment review. 
B)  after selection, but prior to reporting for work. 
C)  during the first two or three days on the job. 
D)  during the first year of employment.

Question 12

The source that accounts for most new hires is help-wanted ads in newspapers.

Accepted Answer

A) True 
 B)False

Question 13

Legislation that provides protection to employees within a business is called the

Accepted Answer

A)  Family and Medical Leave Act. 
B)  Occupational Safety and Health Act. 
C)  Fair Labor Standards Act. 
D)  All of the above provide protection. 
A)  Family and Medical Leave Act. 
B)  Occupational Safety and Health Act. 
C)  Fair Labor Standards Act. 
D)  All of the above provide protection.

Question 14

The goal of recruitment is to obtain a pool of applicants large enough to contain a number of talented prospects.

Accepted Answer

A) True 
 B)False

Question 15

Match the term with its definition. Some terms may not be used.
-The consistency of a test in measuring job performance ability

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 16

As a firm grows, it experiences pressure to formalize its personnel policies and procedures.

Accepted Answer

A) True 
 B)False

Question 17

Jan is ready to franchise her retail clothing store and is needing to hire a new manager that has knowledge in the franchising process. Which recruiting source would be best?

Accepted Answer

A)  temporary help agencies 
B)  leasing companies 
C)  headhunters 
D)  employees 
A)  temporary help agencies 
B)  leasing companies 
C)  headhunters 
D)  employees

Question 18

Because help-wanted advertising tends to be ineffective, most well-managed organizations reject this method of recruitment.

Accepted Answer

A) True 
 B)False

Question 19

Match the term with its definition. Some terms may not be used.
-Differences among employees on such dimensions as gender, age, ethnicity, and race

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 20

Universities are good sources of candidates for positions that require a high level of experience.

Accepted Answer

A) True 
 B)False

Exam 20: Managing Human Resources

The job specifications list the duties the incumbent is expected to perform.

Preparation of employees for career advancement through education, job experiences, network development, and performance assessment is called

The Internet is a low-cost, effective tool for recruiting qualified candidates.

Since Cynthia needs to obtain a replacement for Olivia (who is having a baby and will be out for 12 weeks), what would be the expected first choice to locate a replacement?

Tom is experiencing difficulty in recruiting competent technicians for his business. One way to increase the attractiveness of his small business is by using

Small companies are more likely to employ immigrants than larger firms.

The hiring practices at 37signals support small firms using additional "test drives" even if a prospective employee has passed a reliable and valid test.

As his business grows, George finds he does not have either the time or the skills to manage the human resources function. He has decided to outsource part of personnel management to an organization that handles paperwork and administers benefits for his employees in an arrangement called:

When innovation is important to a firm's competitiveness, the company should steer clear of hiring minorities.

Private employment agencies administer the various state unemployment insurance programs.

New employees benefit most from orientation when it is given

The source that accounts for most new hires is help-wanted ads in newspapers.

Legislation that provides protection to employees within a business is called the

The goal of recruitment is to obtain a pool of applicants large enough to contain a number of talented prospects.

Match the term with its definition. Some terms may not be used. -The consistency of a test in measuring job performance ability

As a firm grows, it experiences pressure to formalize its personnel policies and procedures.

Jan is ready to franchise her retail clothing store and is needing to hire a new manager that has knowledge in the franchising process. Which recruiting source would be best?

Because help-wanted advertising tends to be ineffective, most well-managed organizations reject this method of recruitment.

Match the term with its definition. Some terms may not be used. -Differences among employees on such dimensions as gender, age, ethnicity, and race

Universities are good sources of candidates for positions that require a high level of experience.

The Entrepreneurial Life

Integrity and Ethics: Foundations for Success in Small Business

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Business

Professional Management and the Small Business

Managing Operations

Managing the Firms Assets

Managing Risk in the Small Business

A: Managing Risk in the Small Business

Filters