Question 1

Employee referrals provide a rich source of good applicants for many small firms.

Accepted Answer

A) True 
 B)False

Question 2

Mona has recently been named the CEO of a small production company that she and her parents co-own. She is concerned with the lack of innovation in the company and plans to hire at a minimum ten more employees in the next three years. Currently 92% of the production workforce are white, males who have some college education and are expected to retire in the next five years. What are suggestions for Mona?

Accepted Answer

Mona should direct efforts towards more

Question 3

Which condition is most likely to encourage the appointment of a human resource manager?

Accepted Answer

A)  Labor turnover rate is low 
B)  Competition for personnel is low 
C)  Employees are represented by a union 
D)  There are 35 employees in the firm 
A)  Labor turnover rate is low 
B)  Competition for personnel is low 
C)  Employees are represented by a union 
D)  There are 35 employees in the firm

Question 4

Match the term with its definition. Some terms may not be used.
-An outline of the work to be performed for a particular position

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 5

Management and other key personnel "get a piece of the action" through

Accepted Answer

A)  fringe benefits. 
B)  time-based compensation. 
C)  profit sharing. 
D)  tax benefits. 
A)  fringe benefits. 
B)  time-based compensation. 
C)  profit sharing. 
D)  tax benefits.

Question 6

Discuss the use of compensation and incentives in recruiting employees for small businesses.

Accepted Answer

Except in very unusual situations, small

Question 7

ESOPs can motivate employees as well as allow for owners to withdraw from a business without having to sell the firm to outsiders.

Accepted Answer

A) True 
 B)False

Question 8

Marcia knew the importance of testing candidates before hiring them, but 40% of the employees who successfully passed the employment test later performed poorly on the job. Marcia's employment test lacked

Accepted Answer

A)  applicability. 
B)  interpretability. 
C)  reliability. 
D)  validity. 
A)  applicability. 
B)  interpretability. 
C)  reliability. 
D)  validity.

Question 9

Profit-sharing plans

Accepted Answer

A)  provide a more direct incentive in small firms than in large firms. 
B)  are practically impossible to use successfully in small firms. 
C)  are similar to individual incentive plans in their motivational effect. 
D)  are an expensive fringe benefit for small firms, costing 40 percent of payroll. 
A)  provide a more direct incentive in small firms than in large firms. 
B)  are practically impossible to use successfully in small firms. 
C)  are similar to individual incentive plans in their motivational effect. 
D)  are an expensive fringe benefit for small firms, costing 40 percent of payroll.

Question 10

Continual training is necessary to update knowledge and skills in firms of all sizes.

Accepted Answer

A) True 
 B)False

Question 11

A small electrical contractor with nine employees hears that they would like to join a union. This contractor realizes that the firm

Accepted Answer

A)  must follow the bargaining pattern set by large contractors. 
B)  can lawfully refuse to negotiate. 
C)  must negotiate if a majority of employees decide to unionize. 
D)  must deduct union dues from employees' paychecks. 
A)  must follow the bargaining pattern set by large contractors. 
B)  can lawfully refuse to negotiate. 
C)  must negotiate if a majority of employees decide to unionize. 
D)  must deduct union dues from employees' paychecks.

Question 12

The cost of using a headhunter makes using their services unrealistic for small businesses.

Accepted Answer

A) True 
 B)False

Question 13

Match the term with its definition. Some terms may not be used.
-An arrangement to outsource part of personnel management to an organization that handles paperwork and administers benefits for those employees

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 14

Match the term with its definition. Some terms may not be used.
-Benefit programs that allow employees to select the types of benefits they wish to receive

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 15

Match the term with its definition. Some terms may not be used.
-Supplements to compensation designed to be attractive and useful to employees

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 16

Match the term with its definition. Some terms may not be used.
-The extent to which a test assesses true job performance ability

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 17

Released employees are much less likely to sue if they feel their former employer provided ample opportunities to improve their performance before being fired and the company was fair throughout the process.

Accepted Answer

A) True 
 B)False

Question 18

Match the term with its definition. Some terms may not be used.
-Preparation of employees for career advancement through education, job experiences, network development, and performance assessment

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 19

Match the term with its definition. Some terms may not be used.
-Legislation that assures employees of unpaid leave for childbirth or other family needs

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 20

A band manager is designing an application form for hiring new band members. After discussing information that should and should not be on the form, how will the form's information be used for the remaining steps of the interview process?

Accepted Answer

The application should ask for the appli

Exam 20: Managing Human Resources

Employee referrals provide a rich source of good applicants for many small firms.

Which condition is most likely to encourage the appointment of a human resource manager?

Match the term with its definition. Some terms may not be used. -An outline of the work to be performed for a particular position

Management and other key personnel "get a piece of the action" through

Discuss the use of compensation and incentives in recruiting employees for small businesses.

ESOPs can motivate employees as well as allow for owners to withdraw from a business without having to sell the firm to outsiders.

Marcia knew the importance of testing candidates before hiring them, but 40% of the employees who successfully passed the employment test later performed poorly on the job. Marcia's employment test lacked

Profit-sharing plans

Continual training is necessary to update knowledge and skills in firms of all sizes.

A small electrical contractor with nine employees hears that they would like to join a union. This contractor realizes that the firm

The cost of using a headhunter makes using their services unrealistic for small businesses.

Match the term with its definition. Some terms may not be used. -An arrangement to outsource part of personnel management to an organization that handles paperwork and administers benefits for those employees

Match the term with its definition. Some terms may not be used. -Benefit programs that allow employees to select the types of benefits they wish to receive

Match the term with its definition. Some terms may not be used. -Supplements to compensation designed to be attractive and useful to employees

Match the term with its definition. Some terms may not be used. -The extent to which a test assesses true job performance ability

Released employees are much less likely to sue if they feel their former employer provided ample opportunities to improve their performance before being fired and the company was fair throughout the process.

Match the term with its definition. Some terms may not be used. -Preparation of employees for career advancement through education, job experiences, network development, and performance assessment

Match the term with its definition. Some terms may not be used. -Legislation that assures employees of unpaid leave for childbirth or other family needs

A band manager is designing an application form for hiring new band members. After discussing information that should and should not be on the form, how will the form's information be used for the remaining steps of the interview process?

The Entrepreneurial Life

Integrity and Ethics: Foundations for Success in Small Business

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Business

Professional Management and the Small Business

Managing Operations

Managing the Firms Assets

Managing Risk in the Small Business

A: Managing Risk in the Small Business

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