Exam 6: Project Team Building, Conflict, and Negotiation

Gersick's model for team development rejects the standard model in favor of something called:

What are the characteristics of effective project teams?

The forming stage of group development is sometimes called the:

Project management people skills include:

A project manager can identify the skills needed for the project from the:

The unnecessary project was a low priority for many members of the department. Why bother to attend meetings or do anything if there was no opportunity for advancement. The team suffered a serious lack of __________ and there was little that could be done to rectify it.

Even though he was an assistant director with the county, Keith loosened his tie and waded into the raw, untreated sewage with the rest of the project team. As they stood there together in the quagmire of mud and feces, the team members found Keith less intimidating and his:

__________ reflects the fact that different functional departments develop their own mindsets and value systems that can conflict with those of other departments.

If preferred project team members are not available, the project manager should notify top management of the consequences.

One of the best methods for ensuring that a negotiation proceeds along substantive lines is to frame the discussion around:

Andy Ambiguous concluded the project meeting and the puzzled team compared notes as they walked down the hall from the meeting room. Each team member had a different spin on what their assignment was before the next meeting and this was sure to create some problems, thanks to the:

With a failure to secure personnel releases from functional managers, a project manager should:

Some of the team members took great delight in stirring the pot at team meetings. They knew just how to get each team member agitated and then sat back and enjoyed the show. These trouble-makers defended their actions by claiming that they took the:

What are the main elements of principled negotiation?

When a project manager imposes a judgment on warring parties, he is involved in:

Once a negotiation process begins, during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes. This technique is called:

Sketch the two-stage model of cross functional cooperation and describe all of the elements.

The punctuated equilibrium model suggests that groups spend the majority of their time in stasis.

The Liberal Arts faculty failed to see the reason that every professor on campus would not make exactly the same amount of money, arguing that every person is of equal value. The business faculty relied on the laws of supply and demand and market forces to guide their wages and couldn't fathom why their counterparts could be such dunderheads. The source of conflict between these two groups is:

Disruptive acts or some project team members due to personality issues, hidden agendas, or interpersonal problems are categorized as: