Exam 6: Project Team Building, Conflict, and Negotiation

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Confrontation and defusion are two approaches to __________.

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mediation

It appeared that everyone on the project team was finally on board; Jim would bring the doughnuts to all team meetings and Jenny would make the coffee. Fully caffeinated and on a sugar high, the team was coming together and fully committed to the project development process. The team was now planted firmly in the:

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C

High turnover among project team members is a key element of success since new team members will bring fresh perspectives and ideas to the group.

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False

All of the members of the ladies' circle were horrified when each of them arrived at the parish hall with 20 gallons of potato salad. It was all quite delicious but wasn't the well-balanced spread they customarily set out. The potato salad disaster of '89 was passed from generation to generation along with a stern warning to:

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The best source of troubleshooting for problems is the:

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Conflict begins as team members begin to resist authority and demonstrate hidden agendas during the __________ stage of group development.

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If a functional manager will not release the resources you need as project manager, your best course of action is to:

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The first step in assembling a project team is to study the work breakdown structure in order to __________.

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Managers involved in negotiation should:

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Cross-functional cooperation directly influences both the actual implementation of the project and the team members' assessment that the project experience was worthwhile.

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What are three options to consider when searching for win-win alternatives in negotiation? How does each option work?

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A splendid way to improve the efficiency and effectiveness of virtual teams is to:

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Everyone on the virtual project team agreed to respond to e-mail within 24 hours of receipt and this:

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A key determinant of project success is a:

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The use of electronic media including e-mail, internet, and teleconferencing to link geographically dispersed members creates a(n):

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What are the stages in group development and what project management behaviors are exhibited in each stage?

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Project managers are best able to promote a sense of enthusiasm within the project team when they create an environment that is challenging, supportive, and personally rewarding.

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The misconception of the reason behind another person's behavior is:

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What are the steps in assembling a project team? Which is most critical? Why?

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What are the main three reasons why project teams fail?

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