Question 1

Procedural justice refers to the perceived fairness of the method used to determine the distribution of rewards.

Accepted Answer

A) True 
 B)False

Question 2

In the context of social learning, explain the four processes that determine a model's influence on an individual.

Accepted Answer

1. Attentional processes: People learn f

Question 3

Jim is a salaried employee whose job is to develop content for online web sites. He discovers that he is paid substantially more than his colleagues, even though their jobs and levels of performance are very similar. According to the equity theory, what impact is this discovery most likely to have on his behavior and performance?

Accepted Answer

A)  He will reduce the amount of work that he does on a daily basis. 
B)  He will compare his earnings to those of another group of employees. 
C)  He will seek a position within the company commensurate with his pay. 
D)  He will increase his productivity and/or the overall quality of his work. 
E)  He will begin to look for a position outside of the company. 
A)  He will reduce the amount of work that he does on a daily basis. 
B)  He will compare his earnings to those of another group of employees. 
C)  He will seek a position within the company commensurate with his pay. 
D)  He will increase his productivity and/or the overall quality of his work. 
E)  He will begin to look for a position outside of the company.

Question 4

Which of the following statements is true according to McClelland's theory of needs ?

Accepted Answer

A)  People with a high achievement need experience great satisfaction from success that comes by luck. 
B)  People with a high achievement need are interested in motivating others to do well. 
C)  People with a high need for power and affiliation often make good managers in large firms. 
D)  People with a high achievement need prefer tasks that have a high level of risk. 
E)  People with a high need for power and a low need for affiliation often make the best managers. 
A)  People with a high achievement need experience great satisfaction from success that comes by luck. 
B)  People with a high achievement need are interested in motivating others to do well. 
C)  People with a high need for power and affiliation often make good managers in large firms. 
D)  People with a high achievement need prefer tasks that have a high level of risk. 
E)  People with a high need for power and a low need for affiliation often make the best managers.

Question 5

Interactional justice refers to an individual's perception of the degree to which she/he is treated with dignity, concern, and respect.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements is true regarding the cognitive evaluation theory?

Accepted Answer

A)  Extrinsic rewards, including verbal praise, significantly decrease intrinsic motivation. 
B)  Intrinsic rewards are almost as effective as extrinsic rewards. 
C)  Extrinsic rewards tend to reduce intrinsic interest in a task. 
D)  People need extrinsic rewards in order to be motivated. 
E)  Externally imposed standards of work largely improve intrinsic motivation. 
A)  Extrinsic rewards, including verbal praise, significantly decrease intrinsic motivation. 
B)  Intrinsic rewards are almost as effective as extrinsic rewards. 
C)  Extrinsic rewards tend to reduce intrinsic interest in a task. 
D)  People need extrinsic rewards in order to be motivated. 
E)  Externally imposed standards of work largely improve intrinsic motivation.

Question 7

The concept of ________ considers how strongly peoples' reasons for pursuing goals are consistent with their interests and core values.

Accepted Answer

A)  self-actualization 
B)  self-concordance 
C)  self-serving bias 
D)  self-efficacy 
E)  self-fulfilling prophecy 
A)  self-actualization 
B)  self-concordance 
C)  self-serving bias 
D)  self-efficacy 
E)  self-fulfilling prophecy

Question 8

According to the two-factor theory, ________.

Accepted Answer

A)  achievement, power, and affiliation are three important needs that help explain motivation 
B)  most employees inherently dislike work and must therefore be directed or even coerced into performing it 
C)  employees view work as being as natural as rest or play, and therefore learn to accept, and even seek, responsibility 
D)  the aspects that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction 
E)  there exists a hierarchy of needs within every human being, and as each need is satisfied, the next one becomes dominant 
A)  achievement, power, and affiliation are three important needs that help explain motivation 
B)  most employees inherently dislike work and must therefore be directed or even coerced into performing it 
C)  employees view work as being as natural as rest or play, and therefore learn to accept, and even seek, responsibility 
D)  the aspects that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction 
E)  there exists a hierarchy of needs within every human being, and as each need is satisfied, the next one becomes dominant

Question 9

The proponents of reinforcement theory view behavior as ________.

Accepted Answer

A)  a product of heredity 
B)  a function of one's power need 
C)  environmentally caused 
D)  the result of a cognitive process 
E)  a reflection of the inner state of the individual 
A)  a product of heredity 
B)  a function of one's power need 
C)  environmentally caused 
D)  the result of a cognitive process 
E)  a reflection of the inner state of the individual

Question 10

Compare and contrast a Theory X manager with a Theory Y manager.

Accepted Answer

Under Theory X, managers believe employe

Question 11

According to Herzberg, when ________ are adequate, people won't be dissatisfied, but they will also not be satisfied.

Accepted Answer

A)  affiliation needs 
B)  achievement needs 
C)  hygiene factors 
D)  power needs 
E)  motivational factors 
A)  affiliation needs 
B)  achievement needs 
C)  hygiene factors 
D)  power needs 
E)  motivational factors

Question 12

Which of the following sources of increasing self-efficacy involves gaining relevant experience with a particular task or job?

Accepted Answer

A)  verbal persuasion 
B)  arousal 
C)  vicarious modeling 
D)  enactive mastery 
E)  cognitive learning 
A)  verbal persuasion 
B)  arousal 
C)  vicarious modeling 
D)  enactive mastery 
E)  cognitive learning

Question 13

Self-inside, one of the four referent comparisons in the equity theory, refers to ________.

Accepted Answer

A)  an employee's experiences in a different position outside the employee's current organization 
B)  another individual or group of individuals outside the employee's organization 
C)  an employee's experiences in a similar position outside the employee's current organization 
D)  an employee's experiences in a different position inside the employee's current organization 
E)  another individual or group of individuals inside the employee's organization 
A)  an employee's experiences in a different position outside the employee's current organization 
B)  another individual or group of individuals outside the employee's organization 
C)  an employee's experiences in a similar position outside the employee's current organization 
D)  an employee's experiences in a different position inside the employee's current organization 
E)  another individual or group of individuals inside the employee's organization

Question 14

Which of the following needs in Maslow's hierarchy refers to the drive to become what one is capable of becoming?

Accepted Answer

A)  self-actualization 
B)  physiological 
C)  esteem 
D)  social 
E)  safety 
A)  self-actualization 
B)  physiological 
C)  esteem 
D)  social 
E)  safety

Question 15

McClelland's theory is based on which of the following needs?

Accepted Answer

A)  self-actualization, stability, and safety 
B)  hygiene, control, and security 
C)  stability, growth, and security 
D)  achievement, power, and affiliation 
E)  control, status, and self-actualization 
A)  self-actualization, stability, and safety 
B)  hygiene, control, and security 
C)  stability, growth, and security 
D)  achievement, power, and affiliation 
E)  control, status, and self-actualization

Question 16

According to the two-factor theory, adequate hygiene factors provide job satisfaction.

Accepted Answer

A) True 
 B)False

Question 17

Explain how the different relationships in expectancy theory are related to distributive justice and procedural justice in equity theory.

Accepted Answer

Historically, equity theory focused on d

Question 18

Which of the following types of justice relates most strongly to job satisfaction, employee trust, withdrawal from the organization, job performance, and citizenship behaviors?

Accepted Answer

A)  integrative justice 
B)  associative justice 
C)  interactional justice 
D)  distributive justice 
E)  procedural justice 
A)  integrative justice 
B)  associative justice 
C)  interactional justice 
D)  distributive justice 
E)  procedural justice

Question 19

Explain what is an MBO program and discuss the common elements of MBO programs and goal-setting theory.

Accepted Answer

Management by objectives (MBO) is a prog

Question 20

Logan is an employee who processes health insurance forms. Initially he was criticized by his supervisor for sloppy work, but thereafter he improved considerably. Now he consistently processes his forms without errors and even does more than his fair share of work. However, Logan's supervisor has not responded to the extra effort he has put in, giving him no praise or monetary benefits. This leads Logan to believe that his supervisor is biased against him. According to the expectancy theory, in this situation, there is a problem in the ________ relationship.

Accepted Answer

A)  performance-awareness 
B)  performance-achievement 
C)  performance-objectives 
D)  performance-reward 
E)  rewards-personal goals 
A)  performance-awareness 
B)  performance-achievement 
C)  performance-objectives 
D)  performance-reward 
E)  rewards-personal goals

Procedural justice refers to the perceived fairness of the method used to determine the distribution of rewards.

In the context of social learning, explain the four processes that determine a model's influence on an individual.

Which of the following statements is true according to McClelland's theory of needs ?

Interactional justice refers to an individual's perception of the degree to which she/he is treated with dignity, concern, and respect.

Which of the following statements is true regarding the cognitive evaluation theory?

The concept of ________ considers how strongly peoples' reasons for pursuing goals are consistent with their interests and core values.

According to the two-factor theory, ________.

The proponents of reinforcement theory view behavior as ________.

Compare and contrast a Theory X manager with a Theory Y manager.

According to Herzberg, when ________ are adequate, people won't be dissatisfied, but they will also not be satisfied.

Which of the following sources of increasing self-efficacy involves gaining relevant experience with a particular task or job?

Self-inside, one of the four referent comparisons in the equity theory, refers to ________.

Which of the following needs in Maslow's hierarchy refers to the drive to become what one is capable of becoming?

McClelland's theory is based on which of the following needs?

According to the two-factor theory, adequate hygiene factors provide job satisfaction.

Explain how the different relationships in expectancy theory are related to distributive justice and procedural justice in equity theory.

Which of the following types of justice relates most strongly to job satisfaction, employee trust, withdrawal from the organization, job performance, and citizenship behaviors?

Explain what is an MBO program and discuss the common elements of MBO programs and goal-setting theory.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 7: Motivation Concepts

Procedural justice refers to the perceived fairness of the method used to determine the distribution of rewards.

In the context of social learning, explain the four processes that determine a model's influence on an individual.

Which of the following statements is true according to McClelland's theory of needs ?

Interactional justice refers to an individual's perception of the degree to which she/he is treated with dignity, concern, and respect.

Which of the following statements is true regarding the cognitive evaluation theory?

The concept of ________ considers how strongly peoples' reasons for pursuing goals are consistent with their interests and core values.

According to the two-factor theory, ________.

The proponents of reinforcement theory view behavior as ________.

Compare and contrast a Theory X manager with a Theory Y manager.

According to Herzberg, when ________ are adequate, people won't be dissatisfied, but they will also not be satisfied.

Which of the following sources of increasing self-efficacy involves gaining relevant experience with a particular task or job?

Self-inside, one of the four referent comparisons in the equity theory, refers to ________.

Which of the following needs in Maslow's hierarchy refers to the drive to become what one is capable of becoming?

McClelland's theory is based on which of the following needs?

According to the two-factor theory, adequate hygiene factors provide job satisfaction.

Explain how the different relationships in expectancy theory are related to distributive justice and procedural justice in equity theory.

Which of the following types of justice relates most strongly to job satisfaction, employee trust, withdrawal from the organization, job performance, and citizenship behaviors?

Explain what is an MBO program and discuss the common elements of MBO programs and goal-setting theory.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters