Exam 1: What Is Organizational Behavior

Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides what tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?

Compare and contrast the fields of psychology, social psychology, and sociology.

The planning function involves defining an organization's goals and establishing an overall strategy for achieving those goals.

Group ________ is the extent to which members of a group support and validate one another at work.

Which of the following is an example of a process at the organizational level?

In order to predict human behavior, it is best to supplement intuitive opinions with information derived from ________.

Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?

Austin Reed is a graduate student helping to organize a study on individual job satisfaction. The study focuses on the top five causes of satisfaction or dissatisfaction on the job. His department is surveying 200 individuals in 100 different types of organizations. Austin is most likely a graduate student in the department of ________.

What is organizational behavior?

Human beings are simple in nature and thus, simple, universal principles explain all kinds of organizational behavior.

Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence.

The discretionary behavior that is not part of an employee's formal job requirements, and that contributes to the psychological and social environment of the workplace, is called cohesive behavior.

How have the fields of psychology and sociology contributed to our understanding of organizational behavior?

Which of the following is an example of an input at an individual level?

An example of a process at a group level is ________.

According to Fred Luthans and his associates, managers involved in traditional management activities undertook which of the following tasks?

Josh Wallace, a sales executive, has recently been promoted to the position of sales manager at Synergy Corporation Bank. He has in the past gained a strong track record of making the highest number of sales in his branch. During his first few months as a manager, he regularly appreciated and acknowledged the team's efforts because he knew that it was the driving force behind high performance. However, the company has recently expressed its dissatisfaction with Josh's team as it has consistently failed to meet the sales targets of the branch. Which of the following, if true, would best explain this situation?

Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay, before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.

Most managers and employees today work in a climate best characterized as "temporary." Explain.