Question 1

In business reports,you should minimize your use of similes,metaphors,and particularly colourful adjectives or adverbs.

Accepted Answer

A) True 
 B)False

Question 2

Veronica has to respond to an RFP with a proposal.In her proposal,she needs to ________.

Accepted Answer

A)  follow the instructions in the RFP 
B)  always include the RFP in her proposal 
C)  just identify the RFP by name 
D)  only mention the tracking number 
A)  follow the instructions in the RFP 
B)  always include the RFP in her proposal 
C)  just identify the RFP by name 
D)  only mention the tracking number

Question 3

Well-designed visual elements can enhance the communication power of textual messages and,in some instances,even replace textual messages.Discuss six principles of graphic design that can improve the quality of your visuals.

Accepted Answer

1.Consistency: Achieve visual parallelis

Question 4

If readers suspect that your information is shaky,they'll start to view all your work with skepticism.This suspicion and the resultant lack of credibility is most likely because your report is ________.

Accepted Answer

The answer of If readers suspect that your information is...

Question 5

What is formal and informal visual balance? If an organization is involved in advertising,publishing and drug research,what kind of balance should they apply to their website and why? Readers have complained that the company's website does not really meet their needs and they need to dig for information.What changes should the organization focus on?

Accepted Answer

Visual balance can be either formal,in w

Question 6

For website content,you should use the ________ style,in which you cover the most important information briefly at first and then gradually reveal successive layers of detail-letting readers choose to see those additional layers if they want to.

Accepted Answer

The answer of For website content,you should use the ________...

Question 7

If a team uses wikis to collaborate on a report,the editing and upgrading of information should be done by ________.

Accepted Answer

A)  anyone in the organization 
B)  the collaborating members 
C)  only the manager of the team 
D)  professional website developers 
A)  anyone in the organization 
B)  the collaborating members 
C)  only the manager of the team 
D)  professional website developers

Question 8

Mark has been asked to reduce chartjunk on the company website so that it looks more organized and less cluttered.Mark should ________.

Accepted Answer

A)  adapt a formal visual balance and arrange items symmetrically 
B)  adapt an informal visual balance and arrange items unevenly 
C)  remove the decorative elements that are irrelevant 
D)  only use 3-dimensional bar charts to maintain consistency 
A)  adapt a formal visual balance and arrange items symmetrically 
B)  adapt an informal visual balance and arrange items unevenly 
C)  remove the decorative elements that are irrelevant 
D)  only use 3-dimensional bar charts to maintain consistency

Question 9

List and describe at least three of the primary types of visuals that can be used in presentations and the communication tasks they are best suited for.

Accepted Answer

Tables can be used to present detailed,s

Question 10

While closing a proposal,summarize key selling points and ________.

Accepted Answer

A)  provide necessary additional information 
B)  restrict additional information to the appendix 
C)  benefits and restate your recommendations or conclusions 
D)  restate the purpose of the proposal 
A)  provide necessary additional information 
B)  restrict additional information to the appendix 
C)  benefits and restate your recommendations or conclusions 
D)  restate the purpose of the proposal

Question 11

Video clips,animation,presentation software slides,screencasts (recordings of on-screen activity),and other media elements can enhance the communication and persuasion powers of the written word.Documents that incorporate these elements are generally referred to as ________.

Accepted Answer

A)  audio media documents 
B)  visual media documents 
C)  dynamic documents 
D)  multimedia documents 
A)  audio media documents 
B)  visual media documents 
C)  dynamic documents 
D)  multimedia documents

Question 12

Generally speaking,in a given amount of time,well-designed images can convey much more information than ________.

Accepted Answer

The answer of Generally speaking,in a given amount of time,well-designed...

Question 13

Using Adobe Acrobat or similar products,you can quickly convert reports and proposals to ________.

Accepted Answer

A)  publisher document format 
B)  proposal document format 
C)  printable document format 
D)  portable document format 
A)  publisher document format 
B)  proposal document format 
C)  printable document format 
D)  portable document format

Question 14

James is preparing an analytical report-specifically a troubleshooting report-using the direct approach.Such straight-forward reports generally need to ________.

Accepted Answer

A)  state conclusions or recommendations in the conclusion 
B)  state conclusions or recommendations in the introduction 
C)  use the introduction of the report to provide evidence and support 
D)  reserve conclusions or recommendations for the body 
A)  state conclusions or recommendations in the conclusion 
B)  state conclusions or recommendations in the introduction 
C)  use the introduction of the report to provide evidence and support 
D)  reserve conclusions or recommendations for the body

Question 15

A pie chart,also called an area chart,is a form of line chart that shows a cumulative effect; all the lines add up to the top line,which represents the total.

Accepted Answer

A) True 
 B)False

Question 16

Artie is aware that the content and length of the close of a report depend primarily on his choice of the direct or indirect approach.If he is using the direct approach,in the close he should ________.

Accepted Answer

A)  present his conclusions or recommendations, as presented in the body 
B)  introduce new facts in his close, to maintain interest 
C)  end with a summary of key points listed in the order that they appear in the report body 
D)  prompt others to action and designate tasks 
A)  present his conclusions or recommendations, as presented in the body 
B)  introduce new facts in his close, to maintain interest 
C)  end with a summary of key points listed in the order that they appear in the report body 
D)  prompt others to action and designate tasks

Question 17

Bart is relatively new to wikis and needs to practise his writing and editing skills.He should use the ________.

Accepted Answer

The answer of Bart is relatively new to wikis and...

Question 18

The documents that contain the review of reader benefits and review the merits of your approach contain the same information.

Accepted Answer

A) True 
 B)False

Question 19

Communicating with people in other cultures often calls for more formality in reports,both to respect cultural preferences and ________.

Accepted Answer

A)  avoid bias 
B)  encourage free exchange of ideas 
C)  avoid misdirection 
D)  reduce the risk of miscommunication 
A)  avoid bias 
B)  encourage free exchange of ideas 
C)  avoid misdirection 
D)  reduce the risk of miscommunication

Question 20

Pamela is asked to use a data visualization tool and show the relative frequency of the 50 most-used terms in survey responses.This information is to be posted on the company website.For this Pamela should use ________.

Accepted Answer

A)  linkage maps 
B)  clustering 
C)  calendar motifs 
D)  tag clouds 
A)  linkage maps 
B)  clustering 
C)  calendar motifs 
D)  tag clouds

In business reports,you should minimize your use of similes,metaphors,and particularly colourful adjectives or adverbs.

Veronica has to respond to an RFP with a proposal.In her proposal,she needs to ________.

Well-designed visual elements can enhance the communication power of textual messages and,in some instances,even replace textual messages.Discuss six principles of graphic design that can improve the quality of your visuals.

If readers suspect that your information is shaky,they'll start to view all your work with skepticism.This suspicion and the resultant lack of credibility is most likely because your report is ________.

For website content,you should use the ________ style,in which you cover the most important information briefly at first and then gradually reveal successive layers of detail-letting readers choose to see those additional layers if they want to.

If a team uses wikis to collaborate on a report,the editing and upgrading of information should be done by ________.

Mark has been asked to reduce chartjunk on the company website so that it looks more organized and less cluttered.Mark should ________.

List and describe at least three of the primary types of visuals that can be used in presentations and the communication tasks they are best suited for.

While closing a proposal,summarize key selling points and ________.

Video clips,animation,presentation software slides,screencasts (recordings of on-screen activity),and other media elements can enhance the communication and persuasion powers of the written word.Documents that incorporate these elements are generally referred to as ________.

Generally speaking,in a given amount of time,well-designed images can convey much more information than ________.

Using Adobe Acrobat or similar products,you can quickly convert reports and proposals to ________.

James is preparing an analytical report-specifically a troubleshooting report-using the direct approach.Such straight-forward reports generally need to ________.

A pie chart,also called an area chart,is a form of line chart that shows a cumulative effect; all the lines add up to the top line,which represents the total.

Artie is aware that the content and length of the close of a report depend primarily on his choice of the direct or indirect approach.If he is using the direct approach,in the close he should ________.

Bart is relatively new to wikis and needs to practise his writing and editing skills.He should use the ________.

The documents that contain the review of reader benefits and review the merits of your approach contain the same information.

Communicating with people in other cultures often calls for more formality in reports,both to respect cultural preferences and ________.

Pamela is asked to use a data visualization tool and show the relative frequency of the 50 most-used terms in survey responses.This information is to be posted on the company website.For this Pamela should use ________.

Understanding Business Communication in Today's Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Resumés

Applying and Interviewing for Employment

Filters

Exam 11: Writing and Completing Reports and Proposals

In business reports,you should minimize your use of similes,metaphors,and particularly colourful adjectives or adverbs.

Veronica has to respond to an RFP with a proposal.In her proposal,she needs to ________.

Well-designed visual elements can enhance the communication power of textual messages and,in some instances,even replace textual messages.Discuss six principles of graphic design that can improve the quality of your visuals.

If readers suspect that your information is shaky,they'll start to view all your work with skepticism.This suspicion and the resultant lack of credibility is most likely because your report is ________.

For website content,you should use the ________ style,in which you cover the most important information briefly at first and then gradually reveal successive layers of detail-letting readers choose to see those additional layers if they want to.

If a team uses wikis to collaborate on a report,the editing and upgrading of information should be done by ________.

Mark has been asked to reduce chartjunk on the company website so that it looks more organized and less cluttered.Mark should ________.

List and describe at least three of the primary types of visuals that can be used in presentations and the communication tasks they are best suited for.

While closing a proposal,summarize key selling points and ________.

Video clips,animation,presentation software slides,screencasts (recordings of on-screen activity),and other media elements can enhance the communication and persuasion powers of the written word.Documents that incorporate these elements are generally referred to as ________.

Generally speaking,in a given amount of time,well-designed images can convey much more information than ________.

Using Adobe Acrobat or similar products,you can quickly convert reports and proposals to ________.

James is preparing an analytical report-specifically a troubleshooting report-using the direct approach.Such straight-forward reports generally need to ________.

A pie chart,also called an area chart,is a form of line chart that shows a cumulative effect; all the lines add up to the top line,which represents the total.

Artie is aware that the content and length of the close of a report depend primarily on his choice of the direct or indirect approach.If he is using the direct approach,in the close he should ________.

Bart is relatively new to wikis and needs to practise his writing and editing skills.He should use the ________.

The documents that contain the review of reader benefits and review the merits of your approach contain the same information.

Communicating with people in other cultures often calls for more formality in reports,both to respect cultural preferences and ________.

Pamela is asked to use a data visualization tool and show the relative frequency of the 50 most-used terms in survey responses.This information is to be posted on the company website.For this Pamela should use ________.

Understanding Business Communication in Today's Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Resumés

Applying and Interviewing for Employment

Filters