Exam 23: Report Preparation and Presentation

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The marketing research report could be distributed in a variety of formats including hard copy and electronic.However,it is not advisable that research reports be published or posted directly to the Web.

(True/False)
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Define the "Tell 'Em" principle and the "KISS 'Em" principle.

(Essay)
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The arrangement of data items in a table should emphasize the most significant aspect of the data.

(True/False)
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The marketing research report serves as a historical record of the project.

(True/False)
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Report formats are likely to vary based on all of the following except ________.

(Multiple Choice)
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Every table should have a number.

(True/False)
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When it is said that a report should be terse,it is meant that it should be as brief as possible but not at the expense of completeness.

(True/False)
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Explain what is data visualization.

(Essay)
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A useful form of schematic figures and flow charts is classification diagrams.

(True/False)
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Information such as the title of the report,information about the researcher or organization conducting the research,the name of the client and the date of release should appear on/in the ________.

(Multiple Choice)
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Which statement is not true about the report preparation and presentation process?

(Multiple Choice)
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The ________ authorizes the researcher to proceed with the project and specifies the scope and the terms of the contract.

(Multiple Choice)
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The oral presentation is not important because the executives are also given a written report with all the important information in it.

(True/False)
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If you are trying to determine the best way to present data in a table,you should refer to the ________ for suggestions.

(Multiple Choice)
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How can the marketing researcher make the report appropriate for audiences with different levels of technical sophistication and interest in the project?

(Essay)
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In the United Airlines example given in your text,it was stated that all departments of the company used the results of its in-flight customer satisfaction survey.Which department used the customer satisfaction report to evaluate the performance of United,both internally in achieving its goals,and externally compared to the competition?

(Multiple Choice)
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It is o.k.to include only the major headings and subheadings in the table of contents.

(True/False)
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Effective oral presentation techniques include all of the following except ________.

(Multiple Choice)
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Which of the following is a way in which the researcher might assist the client after the marketing research report has been presented?

(Multiple Choice)
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The executive summary should be the first part of the report written.

(True/False)
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