Question 1

What do you see as the challenges in setting up a knowledge management system?

Accepted Answer

Determining what knowledge will be the m

Question 2

Which of the following are the three major types of knowledge management systems?

Accepted Answer

A) management information systems,decision support systems,and transaction processing systems 
B) enterprise systems,customer support systems,and supply chain management systems 
C) database management systems,expert systems,and knowledge work systems 
D) enterprise-wide knowledge management systems,knowledge work systems,and intelligent techniques 
E) KMS,LMS,and KWS 
A) management information systems,decision support systems,and transaction processing systems 
B) enterprise systems,customer support systems,and supply chain management systems 
C) database management systems,expert systems,and knowledge work systems 
D) enterprise-wide knowledge management systems,knowledge work systems,and intelligent techniques 
E) KMS,LMS,and KWS

Question 3

Why are knowledge workers so important to the digital firm? What are their functions and which of these do you feel is most critical to the success of the firm? Why?

Accepted Answer

Student answers will vary,but should inc

Question 4

The flow of events or transactions captured by an organization's system describes

Accepted Answer

A) information. 
B) data. 
C) wisdom. 
D) knowledge. 
E) experience. 
A) information. 
B) data. 
C) wisdom. 
D) knowledge. 
E) experience.

Question 5

Identify the three major types of knowledge management systems.Provide two examples of each.

Accepted Answer

The major types of knowledge management

Question 6

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Accepted Answer

A) AR 
B) VRML 
C) CAD 
D) KWS 
E) LMS 
A) AR 
B) VRML 
C) CAD 
D) KWS 
E) LMS

Question 7

Identify three important qualities or capabilities of knowledge work systems.

Accepted Answer

Knowledge work systems must give knowled

Question 8

Investment workstations

Accepted Answer

A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) are used by senior executives to plan the financial future of firms. 
E) are used in the financial sector to analyze trading situations and manage the investment process. 
A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) are used by senior executives to plan the financial future of firms. 
E) are used in the financial sector to analyze trading situations and manage the investment process.

Question 9

Most knowledge workers require specialized knowledge work systems,but they also rely on

Accepted Answer

A) office systems. 
B) schools and universities. 
C) imaging systems. 
D) data transferring systems. 
E) external feeds. 
A) office systems. 
B) schools and universities. 
C) imaging systems. 
D) data transferring systems. 
E) external feeds.

Question 10

Tools for the management,delivery,tracking,and assessment of various types of employee learning best describes a(n)

Accepted Answer

A) investment workstation. 
B) organizational learning system. 
C) employee enrichment system. 
D) learning management system. 
E) employee management system. 
A) investment workstation. 
B) organizational learning system. 
C) employee enrichment system. 
D) learning management system. 
E) employee management system.

Question 11

Expert systems are the primary tools used for knowledge discovery.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements best describes the relationship between collaboration and knowledge management?

Accepted Answer

A) Without knowledge,collaboration is difficult. 
B) Knowledge doesn't exist without collaboration. 
C) Knowledge is useful only when shared with others. 
D) As knowledge increases,so does collaboration. 
E) Knowledge is the end product of collaboration. 
A) Without knowledge,collaboration is difficult. 
B) Knowledge doesn't exist without collaboration. 
C) Knowledge is useful only when shared with others. 
D) As knowledge increases,so does collaboration. 
E) Knowledge is the end product of collaboration.

Question 13

Fuzzy logic is a type of

Accepted Answer

A) data mining. 
B) neural network. 
C) intelligent technique. 
D) business intelligence. 
E) case-based reasoning. 
A) data mining. 
B) neural network. 
C) intelligent technique. 
D) business intelligence. 
E) case-based reasoning.

Question 14

While systems such as KWS can manage semistructured and unstructured information,enterprise-wide content management systems are designed to manage a firm's structured information.

Accepted Answer

A) True 
 B)False

Question 15

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Accepted Answer

A) fuzzy logic 
B) intelligent agents 
C) genetic algorithms 
D) neural networks 
E) CBR 
A) fuzzy logic 
B) intelligent agents 
C) genetic algorithms 
D) neural networks 
E) CBR

Question 16

Expert systems

Accepted Answer

A) solve problems too difficult for human experts. 
B) are based on DO WHILE rules. 
C) work in very limited domains. 
D) share characteristics with mainframe computing. 
E) are used for knowledge discovery. 
A) solve problems too difficult for human experts. 
B) are based on DO WHILE rules. 
C) work in very limited domains. 
D) share characteristics with mainframe computing. 
E) are used for knowledge discovery.

Question 17

Which of the following is not a typical component or capability of an enterprise content management system?

Accepted Answer

A) LMS 
B) social networking tools 
C) tagging tools 
D) digital asset management 
E) KWS 
A) LMS 
B) social networking tools 
C) tagging tools 
D) digital asset management 
E) KWS

Question 18

About ________ percent of the United States GDP is produced by the knowledge and information sectors.

Accepted Answer

A) 15 
B) 25 
C) 45 
D) 65 
E) 85 
A) 15 
B) 25 
C) 45 
D) 65 
E) 85

Question 19

Case-based reasoning is not well-suited for diagnostic systems in medicine.

Accepted Answer

A) True 
 B)False

Question 20

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as

Accepted Answer

A) neural networks. 
B) membership functions. 
C) inference engines. 
D) taxonomies. 
E) tags. 
A) neural networks. 
B) membership functions. 
C) inference engines. 
D) taxonomies. 
E) tags.

What do you see as the challenges in setting up a knowledge management system?

Which of the following are the three major types of knowledge management systems?

Why are knowledge workers so important to the digital firm? What are their functions and which of these do you feel is most critical to the success of the firm? Why?

The flow of events or transactions captured by an organization's system describes

Identify the three major types of knowledge management systems.Provide two examples of each.

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Identify three important qualities or capabilities of knowledge work systems.

Investment workstations

Most knowledge workers require specialized knowledge work systems,but they also rely on

Tools for the management,delivery,tracking,and assessment of various types of employee learning best describes a(n)

Expert systems are the primary tools used for knowledge discovery.

Which of the following statements best describes the relationship between collaboration and knowledge management?

Fuzzy logic is a type of

While systems such as KWS can manage semistructured and unstructured information,enterprise-wide content management systems are designed to manage a firm's structured information.

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Expert systems

Which of the following is not a typical component or capability of an enterprise content management system?

About ________ percent of the United States GDP is produced by the knowledge and information sectors.

Case-based reasoning is not well-suited for diagnostic systems in medicine.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

What do you see as the challenges in setting up a knowledge management system?

Which of the following are the three major types of knowledge management systems?

Why are knowledge workers so important to the digital firm? What are their functions and which of these do you feel is most critical to the success of the firm? Why?

The flow of events or transactions captured by an organization's system describes

Identify the three major types of knowledge management systems.Provide two examples of each.

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Identify three important qualities or capabilities of knowledge work systems.

Investment workstations

Most knowledge workers require specialized knowledge work systems,but they also rely on

Tools for the management,delivery,tracking,and assessment of various types of employee learning best describes a(n)

Expert systems are the primary tools used for knowledge discovery.

Which of the following statements best describes the relationship between collaboration and knowledge management?

Fuzzy logic is a type of

While systems such as KWS can manage semistructured and unstructured information,enterprise-wide content management systems are designed to manage a firm's structured information.

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Expert systems

Which of the following is not a typical component or capability of an enterprise content management system?

About ________ percent of the United States GDP is produced by the knowledge and information sectors.

Case-based reasoning is not well-suited for diagnostic systems in medicine.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters