Question 1

Technology that consists of computer-based systems that attempt to emulate human behavior is called

Accepted Answer

A) fuzzy logic. 
B) neural networks. 
C) AI technology. 
D) genetic algorithms. 
E) learning management systems. 
A) fuzzy logic. 
B) neural networks. 
C) AI technology. 
D) genetic algorithms. 
E) learning management systems.

Question 2

You have been hired by a small architectural firm interested in implementing a knowledge management system.What features do you think would be of most benefit to them?

Accepted Answer

Student answers will vary.The ability to

Question 3

Hybrid AI applications are being implemented in home appliances,such as washing machines.

Accepted Answer

A) True 
 B)False

Question 4

Systems that integrate different types of techniques,such as genetic algorithms,fuzzy logic,neural networks,and expert systems,into a single application are called ________ systems.

Accepted Answer

A) differential intelligence 
B) hybrid AI 
C) machine learning 
D) enterprise learning 
E) CAD 
A) differential intelligence 
B) hybrid AI 
C) machine learning 
D) enterprise learning 
E) CAD

Question 5

You are an automotive engineer working on an application that will automatically parallel park a car.The intelligent technique you may find most useful is

Accepted Answer

A) case-based reasoning. 
B) artificial intelligence. 
C) fuzzy logic. 
D) expert system. 
E) a neural network. 
A) case-based reasoning. 
B) artificial intelligence. 
C) fuzzy logic. 
D) expert system. 
E) a neural network.

Question 6

For a firm,organizational resources are needed to transform data into knowledge.

Accepted Answer

A) True 
 B)False

Question 7

Virtual reality systems

Accepted Answer

A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) provide architects,engineers,and medical workers with precise,photorealistic simulations of objects. 
E) enable acquiring,storing,and disseminating knowledge documents in a virtual world. 
A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) provide architects,engineers,and medical workers with precise,photorealistic simulations of objects. 
E) enable acquiring,storing,and disseminating knowledge documents in a virtual world.

Question 8

Which of the following does not describe the dimensions of knowledge in a firm?

Accepted Answer

A) It is contextual and applicable only in relevant situations. 
B) It is intangible. 
C) It is subject to the laws of diminishing returns. 
D) It is a cognitive event involving mental models. 
E) It is enmeshed in a firm's culture. 
A) It is contextual and applicable only in relevant situations. 
B) It is intangible. 
C) It is subject to the laws of diminishing returns. 
D) It is a cognitive event involving mental models. 
E) It is enmeshed in a firm's culture.

Question 9

VRML requires the use of a powerful server as well as large amounts of bandwidth.

Accepted Answer

A) True 
 B)False

Question 10

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

Accepted Answer

A) True 
 B)False

Question 11

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

Accepted Answer

A) CAD systems. 
B) virtual reality systems. 
C) fuzzy logic systems. 
D) intelligent agents. 
E) genetic algorithms. 
A) CAD systems. 
B) virtual reality systems. 
C) fuzzy logic systems. 
D) intelligent agents. 
E) genetic algorithms.

Question 12

Your company wants to develop intelligent techniques to create a "smart" oven that can perfectly cook basic foodstuffs,such as roasts and bread,using sensors and minimal input from the user.The system would know the difference between rare,medium rare,medium,and well done roasts.The category of intelligent technique that would describe this system is

Accepted Answer

A) expert system. 
B) neural network. 
C) case-based reasoning. 
D) fuzzy logic. 
E) genetic algorithm. 
A) expert system. 
B) neural network. 
C) case-based reasoning. 
D) fuzzy logic. 
E) genetic algorithm.

Question 13

Discuss the concept of virtual reality,especially with regard to VRML and its applications in the business arena.

Accepted Answer

Virtual reality systems use interactive

Question 14

CAD workstations

Accepted Answer

A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) are high-end PCs used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management. 
E) facilitate employee learning. 
A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) are high-end PCs used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management. 
E) facilitate employee learning.

Question 15

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Accepted Answer

A) True 
 B)False

Question 16

What is meant by the statement "knowledge is sticky"?

Accepted Answer

A) Knowledge is hard to move. 
B) Knowledge is universally applicable. 
C) Knowledge works only in certain situations. 
D) Knowledge is intangible. 
E) Knowledge is difficult to replace. 
A) Knowledge is hard to move. 
B) Knowledge is universally applicable. 
C) Knowledge works only in certain situations. 
D) Knowledge is intangible. 
E) Knowledge is difficult to replace.

Question 17

Expert systems are typically used in business in discrete,highly structured decision-making situations.

Accepted Answer

A) True 
 B)False

Question 18

The model of human knowledge used by expert systems is referred to as

Accepted Answer

A) the knowledge base. 
B) CBR. 
C) a neural network. 
D) AI. 
E) an inference engine. 
A) the knowledge base. 
B) CBR. 
C) a neural network. 
D) AI. 
E) an inference engine.

Question 19

Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of

Accepted Answer

A) practice. 
B) professionals. 
C) interest. 
D) knowledge. 
E) expertise. 
A) practice. 
B) professionals. 
C) interest. 
D) knowledge. 
E) expertise.

Question 20

Software programs that work without direct human intervention to carry out specific tasks for individual users,business processes,or software applications,are called

Accepted Answer

A) intelligent agents. 
B) intelligent techniques. 
C) business intelligence. 
D) AI hybrid systems. 
E) genetic algorithms. 
A) intelligent agents. 
B) intelligent techniques. 
C) business intelligence. 
D) AI hybrid systems. 
E) genetic algorithms.

Technology that consists of computer-based systems that attempt to emulate human behavior is called

You have been hired by a small architectural firm interested in implementing a knowledge management system.What features do you think would be of most benefit to them?

Hybrid AI applications are being implemented in home appliances,such as washing machines.

Systems that integrate different types of techniques,such as genetic algorithms,fuzzy logic,neural networks,and expert systems,into a single application are called ________ systems.

You are an automotive engineer working on an application that will automatically parallel park a car.The intelligent technique you may find most useful is

For a firm,organizational resources are needed to transform data into knowledge.

Virtual reality systems

Which of the following does not describe the dimensions of knowledge in a firm?

VRML requires the use of a powerful server as well as large amounts of bandwidth.

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

Discuss the concept of virtual reality,especially with regard to VRML and its applications in the business arena.

CAD workstations

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

What is meant by the statement "knowledge is sticky"?

Expert systems are typically used in business in discrete,highly structured decision-making situations.

The model of human knowledge used by expert systems is referred to as

Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of

Software programs that work without direct human intervention to carry out specific tasks for individual users,business processes,or software applications,are called

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Technology that consists of computer-based systems that attempt to emulate human behavior is called

You have been hired by a small architectural firm interested in implementing a knowledge management system.What features do you think would be of most benefit to them?

Hybrid AI applications are being implemented in home appliances,such as washing machines.

Systems that integrate different types of techniques,such as genetic algorithms,fuzzy logic,neural networks,and expert systems,into a single application are called ________ systems.

You are an automotive engineer working on an application that will automatically parallel park a car.The intelligent technique you may find most useful is

For a firm,organizational resources are needed to transform data into knowledge.

Virtual reality systems

Which of the following does not describe the dimensions of knowledge in a firm?

VRML requires the use of a powerful server as well as large amounts of bandwidth.

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

Discuss the concept of virtual reality,especially with regard to VRML and its applications in the business arena.

CAD workstations

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

What is meant by the statement "knowledge is sticky"?

Expert systems are typically used in business in discrete,highly structured decision-making situations.

The model of human knowledge used by expert systems is referred to as

Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of

Software programs that work without direct human intervention to carry out specific tasks for individual users,business processes,or software applications,are called

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters