Question 1

A union shop is a provision of the collective agreement that requires applicants to join the union before they are hired.

Accepted Answer

A) True 
 B)False

Question 2

An agency shop security provision means that the employer will hire only union members.

Accepted Answer

A) True 
 B)False

Question 3

Why is a strike authorization vote usually undertaken?

Accepted Answer

A)  to determine if the union is being truthful about striking 
B)  to signal that a union has gone on strike 
C)  to indicate that management is now ready to take a strike 
D)  to increase pressure on the employer by raising the potential for a strike 
A)  to determine if the union is being truthful about striking 
B)  to signal that a union has gone on strike 
C)  to indicate that management is now ready to take a strike 
D)  to increase pressure on the employer by raising the potential for a strike

Question 4

It is possible for a union to be decertified if the majority of bargaining-unit members decide they want to be represented by another union.

Accepted Answer

A) True 
 B)False

Question 5

Management generally claims exclusive rights to decisions regarding issues relating to subcontracting, productivity standards, and job content. What is management's claim properly called?

Accepted Answer

A)  management rights 
B)  provisional rights security 
C)  decision rights 
D)  company rights 
A)  management rights 
B)  provisional rights security 
C)  decision rights 
D)  company rights

Question 6

Which of the following are typically found in a collective agreement?

Accepted Answer

A)  pay and benefits, social committee guidelines, and legislated holidays 
B)  staff charitable donations, shift schedules, and vacation policies 
C)  vacation policies, pay and benefits, and shift schedules 
D)  strike guidelines, shift schedules, and lockout notices 
A)  pay and benefits, social committee guidelines, and legislated holidays 
B)  staff charitable donations, shift schedules, and vacation policies 
C)  vacation policies, pay and benefits, and shift schedules 
D)  strike guidelines, shift schedules, and lockout notices

Question 7

Parties should look upon a grievance as something to be won or lost.

Accepted Answer

A) True 
 B)False

Question 8

In most jurisdictions, mediation is compulsory prior to a strike or lockout.

Accepted Answer

A) True 
 B)False

Question 9

During the arbitration process, what is the purpose of the arbitration hearing?

Accepted Answer

A)  to establish the rights of all parties involved effectively 
B)  to discipline union members and leaders not showing good faith 
C)  to gather necessary information for the arbitrator to resolve problems 
D)  to resolve unclear or incorrect wording in a collective agreement 
A)  to establish the rights of all parties involved effectively 
B)  to discipline union members and leaders not showing good faith 
C)  to gather necessary information for the arbitrator to resolve problems 
D)  to resolve unclear or incorrect wording in a collective agreement

Question 10

Which of the following is an example of bargaining in good faith for unions?

Accepted Answer

A)  postponing bargaining sessions 
B)  adhering to previous agreements 
C)  changing bargaining topics 
D)  refusing to meet with employer representatives 
A)  postponing bargaining sessions 
B)  adhering to previous agreements 
C)  changing bargaining topics 
D)  refusing to meet with employer representatives

Question 11

What strike status do public-sector employees have?

Accepted Answer

A)  They are usually denied the right to strike. 
B)  They generally have the right to strike. 
C)  They cannot strike if the services they provide are considered essential. 
D)  They may strike if they give enough notice, regardless of the services they provide. 
A)  They are usually denied the right to strike. 
B)  They generally have the right to strike. 
C)  They cannot strike if the services they provide are considered essential. 
D)  They may strike if they give enough notice, regardless of the services they provide.

Question 12

Labour relations in the public sector tend to have a political foundation.

Accepted Answer

A) True 
 B)False

Question 13

What appears to be the strongest reason to join a union?

Accepted Answer

A)  the need to fraternize with similar employees and assert personal leadership skills 
B)  dissatisfaction with wages, benefits, and working conditions 
C)  favouritism shown by supervisors in promotions, shift assignments, and transfers 
D)  personal preference for a union and social pressure to join 
A)  the need to fraternize with similar employees and assert personal leadership skills 
B)  dissatisfaction with wages, benefits, and working conditions 
C)  favouritism shown by supervisors in promotions, shift assignments, and transfers 
D)  personal preference for a union and social pressure to join

Question 14

Which statement best describes labour relations legislation in Canada?

Accepted Answer

A)  Several different laws at the federal and provincial levels currently regulate labour relations. 
B)  The model for labour relations legislation across Canada was The Wagner Act. 
C)  Canada's labour relations system is highly centralized. 
D)  Ninety percent of the workforce is governed by federal legislation. 
A)  Several different laws at the federal and provincial levels currently regulate labour relations. 
B)  The model for labour relations legislation across Canada was The Wagner Act. 
C)  Canada's labour relations system is highly centralized. 
D)  Ninety percent of the workforce is governed by federal legislation.

Question 15

What kind of shop makes joining the union a condition of employment?

Accepted Answer

A)  agency 
B)  closed 
C)  dues 
D)  union 
A)  agency 
B)  closed 
C)  dues 
D)  union

Question 16

The composition and size of bargaining teams are often reflections of the desires and practices of the parties.

Accepted Answer

A) True 
 B)False

Question 17

The contract between the City of Toronto and the firefighters' union requires that unresolved contract terms be settled by arbitration. Which term best describes this arbitration process?

Accepted Answer

A)  interest arbitration 
B)  fact-finding arbitration 
C)  grievance arbitration 
D)  compromise arbitration 
A)  interest arbitration 
B)  fact-finding arbitration 
C)  grievance arbitration 
D)  compromise arbitration

Question 18

How are union leaders established?

Accepted Answer

A)  volunteered 
B)  hired 
C)  elected 
D)  appointed 
A)  volunteered 
B)  hired 
C)  elected 
D)  appointed

Question 19

The final and binding word issued by an arbitrator in a labour-management dispute is known as an arbitration award.

Accepted Answer

A) True 
 B)False

Question 20

During the collective bargaining process, the initial meeting is important because it establishes the climate for negotiations. Therefore, it is not advisable to attempt to inject humour into the process.

Accepted Answer

A) True 
 B)False

A union shop is a provision of the collective agreement that requires applicants to join the union before they are hired.

An agency shop security provision means that the employer will hire only union members.

Why is a strike authorization vote usually undertaken?

It is possible for a union to be decertified if the majority of bargaining-unit members decide they want to be represented by another union.

Management generally claims exclusive rights to decisions regarding issues relating to subcontracting, productivity standards, and job content. What is management's claim properly called?

Which of the following are typically found in a collective agreement?

Parties should look upon a grievance as something to be won or lost.

In most jurisdictions, mediation is compulsory prior to a strike or lockout.

During the arbitration process, what is the purpose of the arbitration hearing?

Which of the following is an example of bargaining in good faith for unions?

What strike status do public-sector employees have?

Labour relations in the public sector tend to have a political foundation.

What appears to be the strongest reason to join a union?

Which statement best describes labour relations legislation in Canada?

What kind of shop makes joining the union a condition of employment?

The composition and size of bargaining teams are often reflections of the desires and practices of the parties.

The contract between the City of Toronto and the firefighters' union requires that unresolved contract terms be settled by arbitration. Which term best describes this arbitration process?

How are union leaders established?

The final and binding word issued by an arbitrator in a labour-management dispute is known as an arbitration award.

During the collective bargaining process, the initial meeting is important because it establishes the climate for negotiations. Therefore, it is not advisable to attempt to inject humour into the process.

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Orienting, Training, and Developing Employees

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Learning About International Human Resources Management

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Exam 10: Understanding Labour Relations and Collective Bargaining

A union shop is a provision of the collective agreement that requires applicants to join the union before they are hired.

An agency shop security provision means that the employer will hire only union members.

Why is a strike authorization vote usually undertaken?

It is possible for a union to be decertified if the majority of bargaining-unit members decide they want to be represented by another union.

Management generally claims exclusive rights to decisions regarding issues relating to subcontracting, productivity standards, and job content. What is management's claim properly called?

Which of the following are typically found in a collective agreement?

Parties should look upon a grievance as something to be won or lost.

In most jurisdictions, mediation is compulsory prior to a strike or lockout.

During the arbitration process, what is the purpose of the arbitration hearing?

Which of the following is an example of bargaining in good faith for unions?

What strike status do public-sector employees have?

Labour relations in the public sector tend to have a political foundation.

What appears to be the strongest reason to join a union?

Which statement best describes labour relations legislation in Canada?

What kind of shop makes joining the union a condition of employment?

The composition and size of bargaining teams are often reflections of the desires and practices of the parties.

The contract between the City of Toronto and the firefighters' union requires that unresolved contract terms be settled by arbitration. Which term best describes this arbitration process?

How are union leaders established?

The final and binding word issued by an arbitrator in a labour-management dispute is known as an arbitration award.

During the collective bargaining process, the initial meeting is important because it establishes the climate for negotiations. Therefore, it is not advisable to attempt to inject humour into the process.

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Orienting, Training, and Developing Employees

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Learning About International Human Resources Management

Filters