Question 1

What is the final step in the grievance process?

Accepted Answer

A)  collective bargaining 
B)  grievance resolution 
C)  rights arbitration 
D)  witness testimonies 
A)  collective bargaining 
B)  grievance resolution 
C)  rights arbitration 
D)  witness testimonies

Question 2

Employers are often reluctant to resort to lockouts because of their impact on striking employees.

Accepted Answer

A) True 
 B)False

Question 3

The Trades Unions Act allowed unions to pursue the goals of collective bargaining without persecution and gave them the ability to strike.

Accepted Answer

A) True 
 B)False

Question 4

Historically, unions have been politically active. Which party have unions shown the most support for?

Accepted Answer

A)  Liberals 
B)  NDP 
C)  Conservatives 
D)  Green 
A)  Liberals 
B)  NDP 
C)  Conservatives 
D)  Green

Question 5

What must the employer's bargaining strategy address when preparing for negotiations?

Accepted Answer

A)  the number of initiatives the union will table 
B)  the deadline for establishing the bargaining zone 
C)  the organization's willingness to lock out employees or accept a strike 
D)  the anticipated support for management's bargaining proposals 
A)  the number of initiatives the union will table 
B)  the deadline for establishing the bargaining zone 
C)  the organization's willingness to lock out employees or accept a strike 
D)  the anticipated support for management's bargaining proposals

Question 6

Which term refers to the technique sometimes used when an issue is particularly important or urgent and involves bypassing some steps in the grievance process?

Accepted Answer

A)  abbreviated mediation 
B)  abbreviated arbitration 
C)  expedited mediation 
D)  expedited arbitration 
A)  abbreviated mediation 
B)  abbreviated arbitration 
C)  expedited mediation 
D)  expedited arbitration

Question 7

What percentage of the workforce is governed by provincial legislation?

Accepted Answer

A)  50 percent 
B)  78 percent 
C)  85 percent 
D)  90 percent 
A)  50 percent 
B)  78 percent 
C)  85 percent 
D)  90 percent

Question 8

Mediators serve as fact finders and as a bridge for better communications during deadlocks in labour negotiations.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is considered an essential public service?

Accepted Answer

A)  public transit 
B)  walk-in health clinics 
C)  driver's license testing 
D)  street vendors 
A)  public transit 
B)  walk-in health clinics 
C)  driver's license testing 
D)  street vendors

Question 10

Which elements make up the labour relations "system"?

Accepted Answer

A)  unions, the judiciary, and labour legislators 
B)  federal government, employees, and trade workers 
C)  government, unions, and employers 
D)  provincial governments, employers, and employees 
A)  unions, the judiciary, and labour legislators 
B)  federal government, employees, and trade workers 
C)  government, unions, and employers 
D)  provincial governments, employers, and employees

Question 11

Why do unionized employees pay union dues?

Accepted Answer

A)  to finance the operation of the local union 
B)  to compensate the union steward 
C)  to pay the bargaining agent 
D)  to contribute to health benefits 
A)  to finance the operation of the local union 
B)  to compensate the union steward 
C)  to pay the bargaining agent 
D)  to contribute to health benefits

Question 12

Unions can force employers to dismiss, discipline, or discriminate against non-union employees.

Accepted Answer

A) True 
 B)False

Question 13

All labour legislation, whether federal or provincial, has certain features in common. Which of the following is one of these features?

Accepted Answer

A)  gives unions the right to strike 
B)  processes union applications 
C)  hears unfair labour practice complaints 
D)  terminates union bargaining rights 
A)  gives unions the right to strike 
B)  processes union applications 
C)  hears unfair labour practice complaints 
D)  terminates union bargaining rights

Question 14

Unions are generally concerned with which of the following business practices?

Accepted Answer

A)  outsourcing 
B)  marketing 
C)  employee onboarding 
D)  ergonomics 
A)  outsourcing 
B)  marketing 
C)  employee onboarding 
D)  ergonomics

Question 15

One reason why a union will advance a weak grievance to arbitration is because a member can bring suit against them for failing to adequately represent their grievance.

Accepted Answer

A) True 
 B)False

Question 16

A closed shop is a provision of the collective agreement that requires employers to hire only union members.

Accepted Answer

A) True 
 B)False

Question 17

Explain two ways that unions have an impact on managers.

Accepted Answer

The unionization of employees affects ma

Question 18

Most local unions are members of national or international unions.

Accepted Answer

A) True 
 B)False

Question 19

Which term refers to the written document prepared by management that includes a contingency operating plan in case of a strike?

Accepted Answer

A)  bargaining book 
B)  bargaining conditions book 
C)  contingency operating plan 
D)  bargaining strategy plan 
A)  bargaining book 
B)  bargaining conditions book 
C)  contingency operating plan 
D)  bargaining strategy plan

Question 20

What are the three categories of proposals one side makes during negotiation?

Accepted Answer

A)  mandatory/are permissive/are important 
B)  must be achieved/are just for trade/are designed to provoke 
C)  must be achieved/need to be achieved/should be achieved 
D)  must be achieved/are just to trade/they would like to achieve 
A)  mandatory/are permissive/are important 
B)  must be achieved/are just for trade/are designed to provoke 
C)  must be achieved/need to be achieved/should be achieved 
D)  must be achieved/are just to trade/they would like to achieve

What is the final step in the grievance process?

Employers are often reluctant to resort to lockouts because of their impact on striking employees.

The Trades Unions Act allowed unions to pursue the goals of collective bargaining without persecution and gave them the ability to strike.

Historically, unions have been politically active. Which party have unions shown the most support for?

What must the employer's bargaining strategy address when preparing for negotiations?

Which term refers to the technique sometimes used when an issue is particularly important or urgent and involves bypassing some steps in the grievance process?

What percentage of the workforce is governed by provincial legislation?

Mediators serve as fact finders and as a bridge for better communications during deadlocks in labour negotiations.

Which of the following is considered an essential public service?

Which elements make up the labour relations "system"?

Why do unionized employees pay union dues?

Unions can force employers to dismiss, discipline, or discriminate against non-union employees.

All labour legislation, whether federal or provincial, has certain features in common. Which of the following is one of these features?

Unions are generally concerned with which of the following business practices?

One reason why a union will advance a weak grievance to arbitration is because a member can bring suit against them for failing to adequately represent their grievance.

A closed shop is a provision of the collective agreement that requires employers to hire only union members.

Explain two ways that unions have an impact on managers.

Most local unions are members of national or international unions.

Which term refers to the written document prepared by management that includes a contingency operating plan in case of a strike?

What are the three categories of proposals one side makes during negotiation?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Orienting, Training, and Developing Employees

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Learning About International Human Resources Management

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Exam 10: Understanding Labour Relations and Collective Bargaining

What is the final step in the grievance process?

Employers are often reluctant to resort to lockouts because of their impact on striking employees.

The Trades Unions Act allowed unions to pursue the goals of collective bargaining without persecution and gave them the ability to strike.

Historically, unions have been politically active. Which party have unions shown the most support for?

What must the employer's bargaining strategy address when preparing for negotiations?

Which term refers to the technique sometimes used when an issue is particularly important or urgent and involves bypassing some steps in the grievance process?

What percentage of the workforce is governed by provincial legislation?

Mediators serve as fact finders and as a bridge for better communications during deadlocks in labour negotiations.

Which of the following is considered an essential public service?

Which elements make up the labour relations "system"?

Why do unionized employees pay union dues?

Unions can force employers to dismiss, discipline, or discriminate against non-union employees.

All labour legislation, whether federal or provincial, has certain features in common. Which of the following is one of these features?

Unions are generally concerned with which of the following business practices?

One reason why a union will advance a weak grievance to arbitration is because a member can bring suit against them for failing to adequately represent their grievance.

A closed shop is a provision of the collective agreement that requires employers to hire only union members.

Explain two ways that unions have an impact on managers.

Most local unions are members of national or international unions.

Which term refers to the written document prepared by management that includes a contingency operating plan in case of a strike?

What are the three categories of proposals one side makes during negotiation?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Orienting, Training, and Developing Employees

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Learning About International Human Resources Management

Filters