Exam 6: Understanding the Management Process

The management team at Telus is reviewing new subscriber growth this quarter compared to last quarter. Which function of management is the team engaging in?

Once a manager has identified a problem, he or she can generate alternatives to that problem. After this is done, the manager does which of the following?

A manager sits down with his team and says, "Our reject rate has increased by 50% since last month. We're not sure why yet." This manager is in which stage of the decision-making process?

A manager who has the ability to see the big picture of an organization and to understand how the various parts of the organization can fit together has which type of skills?

Fitbit makes wearable fitness technology devices. While performing a SWOT analysis on the business, it becomes aware of market research stating that consumer demand for these types of devices will increase rapidly in the next few years. This would be classified as which of the following for the company?

If performing a SWOT analysis, Amazon's managers would classify its efficient distribution strategies as a strength and labour dissention at some of its distribution centres as which of the following?

Quick decision making and a unified and consistent vision are advantages to which type of leadership?

Al recently became manager of a Dow Chemical plant. The plant has experienced significant increases in inventory and financial losses over the past two years due to poor supply-chain management practices. To begin solving this problem, Al invites suggestions from line workers, gathers managers from various levels of the plant to brainstorm, and talks with experts in the field of operations management. Which step in the managerial decision-making process is this?

Kelly manages all of the employees at her firm that are in charge of accounting and financial analysis functions. She reports to the CFO. In terms of her functional specialty, Kelly is which type of manager?

Kam has been described as a visionary. He has the ability to think in abstract terms and see how all the pieces of his company fit together. Kam has which type of skills?

Which of the following are specific skills needed to accomplish specialized activities such as drafting and welding?

A leading health care company just did a SWOT analysis and realized that, although its CEO has 30 years of experience in the industry, the rest of the executive team averages fewer than two years each in the industry. This would be classified as which of the following for the company?

Starbucks' vice president is reviewing the company's goals for next year and realizes that expanding the marketing department by 20% is the only way to reach those goals. The decision to expand the marketing departments falls mainly within which function of management?

Brenda is in charge of designing the production layout for a new Saturn plant and also in charge of supply chain management at the plant. In terms of her functional specialty, Brenda is which type of manager?

As Kyle conducts annual evaluations of his employees, he notices that Mari and Debbie have both been less productive since they were relocated to the same department. Kyle is in what stage of the managerial decision-making process?

When Robert Keening became president of Snow Bird Airlines he began brainstorming with groups of employees to get their opinions on how to turn around the airline's declining sales, which he had determined were due to increased competition. These meetings with employees represent which part of the decision-making process?

Which of the following involves developing a set of possible alternative solutions and choosing one alternative from among that set?

When looking at the company's sales figures Marta sees that her salespeople have not achieved high sales in Japan, although she isn't sure why. She is at what stage in the managerial decision-making process?

If Facebook sets a goal of having 1.5 billion active users by 2017, that falls within the which function of management?

The CEO's role at General Electric requires a great deal of time spent on strategic planning for the organization. Which type of manager is the CEO?